Internet banking adoption in Uzbekistan

This research paper is an empirical study about the various variables which influence the adoption of internet banking facility among Uzbekistan customers. The various variables examined for this research purpose were Perceived usefulness, perceived ease of use, trust, and government support were te...

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Main Author: Erkin, Karimov
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
Online Access:https://etd.uum.edu.my/4118/1/s808360.pdf
https://etd.uum.edu.my/4118/2/s808360_abstract.pdf
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id my-uum-etd.4118
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Ahmad, Nor Hayati
topic HG Finance
T Technology (General)
spellingShingle HG Finance
T Technology (General)
Erkin, Karimov
Internet banking adoption in Uzbekistan
description This research paper is an empirical study about the various variables which influence the adoption of internet banking facility among Uzbekistan customers. The various variables examined for this research purpose were Perceived usefulness, perceived ease of use, trust, and government support were tested in order to determine their effects on the adoption of internet banking among Uzbekistan customers. The questionnaires were distributed to bank customers and data from 103 respondents was later analysed using descriptive analysis and linear regression. The results showed that perceived usefulness, perceived ease of use, government support are statistically significant at one percent while perceived ease of use is significant at one and five percent level of significance. Perceived ease of use and trust are however, negatively related to internet banking adoption among customers in Uzbekistan. The findings imply that the internet banking facilities should be made simple for people to use it while security measures need to be built to gain greater trust from customers to use internet banking.
format Thesis
qualification_name masters
qualification_level Master's degree
author Erkin, Karimov
author_facet Erkin, Karimov
author_sort Erkin, Karimov
title Internet banking adoption in Uzbekistan
title_short Internet banking adoption in Uzbekistan
title_full Internet banking adoption in Uzbekistan
title_fullStr Internet banking adoption in Uzbekistan
title_full_unstemmed Internet banking adoption in Uzbekistan
title_sort internet banking adoption in uzbekistan
granting_institution Universiti Utara Malaysia
granting_department College of Business (COB)
publishDate 2014
url https://etd.uum.edu.my/4118/1/s808360.pdf
https://etd.uum.edu.my/4118/2/s808360_abstract.pdf
_version_ 1747827683073458176
spelling my-uum-etd.41182022-05-18T01:58:54Z Internet banking adoption in Uzbekistan 2014 Erkin, Karimov Ahmad, Nor Hayati College of Business (COB) College of Business (COB) HG Finance T Technology (General) This research paper is an empirical study about the various variables which influence the adoption of internet banking facility among Uzbekistan customers. The various variables examined for this research purpose were Perceived usefulness, perceived ease of use, trust, and government support were tested in order to determine their effects on the adoption of internet banking among Uzbekistan customers. The questionnaires were distributed to bank customers and data from 103 respondents was later analysed using descriptive analysis and linear regression. The results showed that perceived usefulness, perceived ease of use, government support are statistically significant at one percent while perceived ease of use is significant at one and five percent level of significance. Perceived ease of use and trust are however, negatively related to internet banking adoption among customers in Uzbekistan. The findings imply that the internet banking facilities should be made simple for people to use it while security measures need to be built to gain greater trust from customers to use internet banking. 2014 Thesis https://etd.uum.edu.my/4118/ https://etd.uum.edu.my/4118/1/s808360.pdf text eng public https://etd.uum.edu.my/4118/2/s808360_abstract.pdf text eng public masters masters Universiti Utara Malaysia Business Times, various issues. Computer Times, various issues. Department of Statistics (2003), Yearbook of Statisitics, Singapore. Daniel, E. (1999). Provision of electronic banking in the UK and the Republic of Ireland. International Journal of Bank Marketing, Vol 17 No. 2, pp. 72-82. Daniel, E. and Storey, C. (1997). On-line Banking: Strategic and management Challenges. Long Range Planning, Vol. 30, No. 6, pp. 890- 898. 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