A study on employee's turnover intention in banking industry

This purpose of this study is to identify factors contributing towards turnover intention among the bank employee especially CIMB Bank branches. The turnover intention can be measured in the aspect of job stress, working environment, and compensation salary and career growth. The survey method was u...

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Main Author:	Yamona Thevey, Maniam
Format:	Thesis
Language:	eng eng
Published:	2014
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/4158/1/s813066.pdf https://etd.uum.edu.my/4158/13/s813066_abstract.pdf
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id	my-uum-etd.4158
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Md. Said, Nor Pujawati
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Yamona Thevey, Maniam A study on employee's turnover intention in banking industry
description	This purpose of this study is to identify factors contributing towards turnover intention among the bank employee especially CIMB Bank branches. The turnover intention can be measured in the aspect of job stress, working environment, and compensation salary and career growth. The survey method was used to collect primary data through the use of questionnaire to the bank employees attached at CIMB branches in Klang valley. Around 120 questionnaires were distributed and 100 questionnaires were successfully collected from the respondents. All the data was gathered from the respondents were analyzed using Statistical Package for Social Science 16.0 versions and using the descriptive and inferential statistics. There are two types of data analysis techniques adapted at this research which is descriptive analysis and inferential analysis techniques. Descriptive analysis technique is used to identify the background of respondents in the aspect of age, gender, marital status, years of experience, current position, race and qualification. However inferential analysis is used to determine the correlation relationship between independent variables such as working environment, job stress, and compensation salary and career growth with dependent variable which is turnover intention of CIMB employees in Klang valley branches. The result of the study shows that there is a moderate correlation between working environment factor with bank employees turnover intention compared to other variables such as job stress, compensation salary and career growth. This study has played an important role to identify variables or factors contributing towards employees’ turnover intention in CIMB branches in Klang valley and also identified few steps to reduce the problem of turnover intention.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Yamona Thevey, Maniam
author_facet	Yamona Thevey, Maniam
author_sort	Yamona Thevey, Maniam
title	A study on employee's turnover intention in banking industry
title_short	A study on employee's turnover intention in banking industry
title_full	A study on employee's turnover intention in banking industry
title_fullStr	A study on employee's turnover intention in banking industry
title_full_unstemmed	A study on employee's turnover intention in banking industry
title_sort	study on employee's turnover intention in banking industry
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2014
url	https://etd.uum.edu.my/4158/1/s813066.pdf https://etd.uum.edu.my/4158/13/s813066_abstract.pdf
_version_	1747827690211115008
spelling	my-uum-etd.41582022-06-09T01:09:44Z A study on employee's turnover intention in banking industry 2014-08 Yamona Thevey, Maniam Md. Said, Nor Pujawati Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment This purpose of this study is to identify factors contributing towards turnover intention among the bank employee especially CIMB Bank branches. The turnover intention can be measured in the aspect of job stress, working environment, and compensation salary and career growth. The survey method was used to collect primary data through the use of questionnaire to the bank employees attached at CIMB branches in Klang valley. Around 120 questionnaires were distributed and 100 questionnaires were successfully collected from the respondents. All the data was gathered from the respondents were analyzed using Statistical Package for Social Science 16.0 versions and using the descriptive and inferential statistics. There are two types of data analysis techniques adapted at this research which is descriptive analysis and inferential analysis techniques. Descriptive analysis technique is used to identify the background of respondents in the aspect of age, gender, marital status, years of experience, current position, race and qualification. However inferential analysis is used to determine the correlation relationship between independent variables such as working environment, job stress, and compensation salary and career growth with dependent variable which is turnover intention of CIMB employees in Klang valley branches. The result of the study shows that there is a moderate correlation between working environment factor with bank employees turnover intention compared to other variables such as job stress, compensation salary and career growth. This study has played an important role to identify variables or factors contributing towards employees’ turnover intention in CIMB branches in Klang valley and also identified few steps to reduce the problem of turnover intention. 2014-08 Thesis https://etd.uum.edu.my/4158/ https://etd.uum.edu.my/4158/1/s813066.pdf text eng public https://etd.uum.edu.my/4158/13/s813066_abstract.pdf text eng public masters masters Universiti Utara Malaysia Akeel, M.(2012,December 9).Looking Forward, Looking Back. Business Today. Retrieved August 19, 2014, from http://media2.intoday.in/businesstoday/images/KPMG-column-indian-banking-system%20_2_.pdf. Amah, O. E. (2009). 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A study on employee's turnover intention in banking industry

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