Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar)

Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar)

Cross border tourism can be modeled from the neo-classical economics theoretical demand framework based on an individual tourist/consumer visiting neighboring countries with the purpose of directly consuming goods and services which are cheaper in that country and/ or are unavailable in the country...

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Main Author: Nuraini, Mohd Amin
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
G154.9-155.8 Travel and state
Tourism
Online Access:https://etd.uum.edu.my/4196/1/s810123.pdf
https://etd.uum.edu.my/4196/2/s810123_abstract.pdf
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id my-uum-etd.4196
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Don @ A. Wahab, Mohd Sobri
topic G154.9-155.8 Travel and state
Tourism
spellingShingle G154.9-155.8 Travel and state
Tourism
Nuraini, Mohd Amin
Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar)
description Cross border tourism can be modeled from the neo-classical economics theoretical demand framework based on an individual tourist/consumer visiting neighboring countries with the purpose of directly consuming goods and services which are cheaper in that country and/ or are unavailable in the country of origin. The border areas between Thailand and Malaysia are dynamic in terms of cross border activities. The study an intention cross border shopping behavior involve in four element factors: service quality, satisfaction, attitude and subjective norms. These factors can influence the tourist intention cross border shopping behavior to borderland which is province of Padang Besar and Thailand. The data collection was conducted at Perlis state area and Padang Besar during weekend. The number of the sample was calculated based on the population in Perlis state. The actual numbers of respondents approached for this study were 190 but responses from only 111 could be used. The result of this study the relationship between four factors that influences cross border shopping among tourist. This study can conclude the service quality, satisfaction and subjective norm are positive significant relationship with cross border shopping. And the result between attitude and intention cross border shopping is negative significant relationship.
format Thesis
qualification_name masters
qualification_level Master's degree
author Nuraini, Mohd Amin
author_facet Nuraini, Mohd Amin
author_sort Nuraini, Mohd Amin
title Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar)
title_short Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar)
title_full Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar)
title_fullStr Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar)
title_full_unstemmed Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar)
title_sort cross border shopping intention : an investigation of malaysian border town (padang besar)
granting_institution Universiti Utara Malaysia
granting_department Ghazali Shafie Graduate School of Government
publishDate 2014
url https://etd.uum.edu.my/4196/1/s810123.pdf
https://etd.uum.edu.my/4196/2/s810123_abstract.pdf
_version_ 1747827696816095232
spelling my-uum-etd.41962016-04-24T07:56:59Z Cross border shopping intention : An investigation of Malaysian Border Town (Padang Besar) 2014 Nuraini, Mohd Amin Don @ A. Wahab, Mohd Sobri Ghazali Shafie Graduate School of Government Ghazali Shafie Graduate School of Government G154.9-155.8 Travel and state. Tourism Cross border tourism can be modeled from the neo-classical economics theoretical demand framework based on an individual tourist/consumer visiting neighboring countries with the purpose of directly consuming goods and services which are cheaper in that country and/ or are unavailable in the country of origin. The border areas between Thailand and Malaysia are dynamic in terms of cross border activities. The study an intention cross border shopping behavior involve in four element factors: service quality, satisfaction, attitude and subjective norms. These factors can influence the tourist intention cross border shopping behavior to borderland which is province of Padang Besar and Thailand. The data collection was conducted at Perlis state area and Padang Besar during weekend. The number of the sample was calculated based on the population in Perlis state. The actual numbers of respondents approached for this study were 190 but responses from only 111 could be used. The result of this study the relationship between four factors that influences cross border shopping among tourist. This study can conclude the service quality, satisfaction and subjective norm are positive significant relationship with cross border shopping. And the result between attitude and intention cross border shopping is negative significant relationship. 2014 Thesis https://etd.uum.edu.my/4196/ https://etd.uum.edu.my/4196/1/s810123.pdf text eng validuser https://etd.uum.edu.my/4196/2/s810123_abstract.pdf text eng public masters masters Universiti Utara Malaysia Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes. Vol. 50, 179-211. Bagozzi, R.p., Wong N., Abe, S., & Bergami, M. (2000). Cultural and situational contingencies and the theory of reasoned action: application to fast food restaurant consumption Journal of Consumer Psychology, 9(2), 97-106. Baker, M. (2002). Definition-Purchase Intention. Retrieved January 25, 2010, from Westburn Publishers Ltd: http://www.westburnpublishers.com/marketing dictionary.aspx. Baker, D.A & Crompton, J.L. (2000). Quality, satisfaction and behavioral intentions. Annals of Tourism Research 27(3), 785-804. 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