Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries

Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries

Generational conflicts in values, perspectives, attitudes and behaviors are nothing new, but they can be difficult to reconcile in the workplace. Lack of attention to generational differences will make any company less efficient. So, this study used quantitative measures to investigate the generatio...

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Main Author: Chan, Shu Yi
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
HD58.7 Organizational Behavior.
Online Access:https://etd.uum.edu.my/4213/1/s813231.pdf
https://etd.uum.edu.my/4213/2/s813231_abstract.pdf
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id my-uum-etd.4213
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Abdul Malek, Marlin Marissa Malek
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Chan, Shu Yi
Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries
description Generational conflicts in values, perspectives, attitudes and behaviors are nothing new, but they can be difficult to reconcile in the workplace. Lack of attention to generational differences will make any company less efficient. So, this study used quantitative measures to investigate the generational differences in workplace values and qualitative measures to identify the strategies to minimize the conflict in Gano Excel Industries. Questionnaires were sent to local and oversea employees who come from Italy, Spain, Portugal, Cyprus, Netherland, France, Germany, Austria, United Kingdom, Romania and Turkey and 120 respondents participated in this survey. Interviews with 10 managers from the company were also done. There are R1, R2, R3 and R4 who are based in local office, while R5 from Italy, R6 from UK, R7 from Cyprus, R8 from Turkey, R9 from Romania and R10 from Netherland. Rokeach Values Surveys (RVS) by ranking scale had been used in this study to investigate the different work values of the employees from different generation. It is hope that the outcome of this study can be a benchmark for the management to improve Human Resources Management (HRM) and will be beneficial to the management employees, decision makers, researchers, academician, and also particular society in order to plan the effective ways to achieve work values of the employees in a company.
format Thesis
qualification_name masters
qualification_level Master's degree
author Chan, Shu Yi
author_facet Chan, Shu Yi
author_sort Chan, Shu Yi
title Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries
title_short Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries
title_full Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries
title_fullStr Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries
title_full_unstemmed Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries
title_sort generation differences in workplace values and strategies to minimize the conflict : a case study of gano excel industries
granting_institution Universiti Utara Malaysia
granting_department Ghazali Shafie Graduate School of Government
publishDate 2014
url https://etd.uum.edu.my/4213/1/s813231.pdf
https://etd.uum.edu.my/4213/2/s813231_abstract.pdf
_version_ 1747827700804878336
spelling my-uum-etd.42132022-05-18T01:44:09Z Generation differences in workplace values and strategies to minimize the conflict : A case study of Gano Excel Industries 2014 Chan, Shu Yi Abdul Malek, Marlin Marissa Malek Ghazali Shafie Graduate School of Government Ghazali Shafie Graduate School of Government HD58.7 Organizational Behavior. Generational conflicts in values, perspectives, attitudes and behaviors are nothing new, but they can be difficult to reconcile in the workplace. Lack of attention to generational differences will make any company less efficient. So, this study used quantitative measures to investigate the generational differences in workplace values and qualitative measures to identify the strategies to minimize the conflict in Gano Excel Industries. Questionnaires were sent to local and oversea employees who come from Italy, Spain, Portugal, Cyprus, Netherland, France, Germany, Austria, United Kingdom, Romania and Turkey and 120 respondents participated in this survey. Interviews with 10 managers from the company were also done. There are R1, R2, R3 and R4 who are based in local office, while R5 from Italy, R6 from UK, R7 from Cyprus, R8 from Turkey, R9 from Romania and R10 from Netherland. Rokeach Values Surveys (RVS) by ranking scale had been used in this study to investigate the different work values of the employees from different generation. 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