Innovation process, innovation outcome and firm's performance in the Malaysian electrical and electronics industry

Innovation is vital in enhancing a firm’s performance and competitiveness. This study investigates the relationship between the antecedent variables (leadership, managerial levers and business processes), the innovation process and the firm’s performance. In addition, the study also examines the med...

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Main Author:	Suriati, Zainal Abidin
Format:	Thesis
Language:	eng eng
Published:	2014
Subjects:	TS155-194 Production management Operations management
Online Access:	https://etd.uum.edu.my/4317/1/s93417.pdf https://etd.uum.edu.my/4317/13/s93417_abstract.pdf
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id	my-uum-etd.4317
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Mohd. Mokhtar, Sany Sanuri Yusof, Rushami Zien
topic	TS155-194 Production management Operations management
spellingShingle	TS155-194 Production management Operations management Suriati, Zainal Abidin Innovation process, innovation outcome and firm's performance in the Malaysian electrical and electronics industry
description	Innovation is vital in enhancing a firm’s performance and competitiveness. This study investigates the relationship between the antecedent variables (leadership, managerial levers and business processes), the innovation process and the firm’s performance. In addition, the study also examines the mediating effect of an innovation outcome on the relationship between the innovation process and firm’s performance. A total of 234 Malaysian electrical and electronics companies which are listed in the Federation of Malaysian Manufacturers 2012 were selected for this study. The data collection was obtained from the questionnaire surveys. The association between the variables was measured by depending on the extent of each company’s perception on innovation through the use of interval rating scale instruments. The Rasch Measurement Model was used for analysis and the data was then processed through the use of the Winstep Software. The results revealed that there were positive relationships between the antecedent variables and the innovation process, the innovation outcome and the firm’s performance. Further analysis through Rasch Measurement Model indicated a positive level of relationships between all three types of antecedents, innovation process, innovation outcome and the firm’s performance. The role of the innovation outcome as a mediating variable was then established. A higher probability of success in implementing the innovation process will result a higher ability level of innovation outcome. In addition, a higher ability level of innovation outcome will yield a higher firm performance. The results also revealed that the three groups of companies have performed according to their ability level (excellent, moderate and poor) when implementing innovation. Thus, companies with high ability will deliver high probability of successes in implementing innovation. The findings of this study will assist the companies in measuring their ability level when implementing a systematic innovation process in their respective organisations.
format	Thesis
qualification_name	Ph.D.
qualification_level	Doctorate
author	Suriati, Zainal Abidin
author_facet	Suriati, Zainal Abidin
author_sort	Suriati, Zainal Abidin
title	Innovation process, innovation outcome and firm's performance in the Malaysian electrical and electronics industry
title_short	Innovation process, innovation outcome and firm's performance in the Malaysian electrical and electronics industry
title_full	Innovation process, innovation outcome and firm's performance in the Malaysian electrical and electronics industry
title_fullStr	Innovation process, innovation outcome and firm's performance in the Malaysian electrical and electronics industry
title_full_unstemmed	Innovation process, innovation outcome and firm's performance in the Malaysian electrical and electronics industry
title_sort	innovation process, innovation outcome and firm's performance in the malaysian electrical and electronics industry
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2014
url	https://etd.uum.edu.my/4317/1/s93417.pdf https://etd.uum.edu.my/4317/13/s93417_abstract.pdf
_version_	1776103637321252864
spelling	my-uum-etd.43172023-01-15T03:00:51Z Innovation process, innovation outcome and firm's performance in the Malaysian electrical and electronics industry 2014 Suriati, Zainal Abidin Mohd. Mokhtar, Sany Sanuri Yusof, Rushami Zien Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business TS155-194 Production management. Operations management Innovation is vital in enhancing a firm’s performance and competitiveness. This study investigates the relationship between the antecedent variables (leadership, managerial levers and business processes), the innovation process and the firm’s performance. In addition, the study also examines the mediating effect of an innovation outcome on the relationship between the innovation process and firm’s performance. A total of 234 Malaysian electrical and electronics companies which are listed in the Federation of Malaysian Manufacturers 2012 were selected for this study. The data collection was obtained from the questionnaire surveys. The association between the variables was measured by depending on the extent of each company’s perception on innovation through the use of interval rating scale instruments. The Rasch Measurement Model was used for analysis and the data was then processed through the use of the Winstep Software. The results revealed that there were positive relationships between the antecedent variables and the innovation process, the innovation outcome and the firm’s performance. Further analysis through Rasch Measurement Model indicated a positive level of relationships between all three types of antecedents, innovation process, innovation outcome and the firm’s performance. The role of the innovation outcome as a mediating variable was then established. A higher probability of success in implementing the innovation process will result a higher ability level of innovation outcome. In addition, a higher ability level of innovation outcome will yield a higher firm performance. The results also revealed that the three groups of companies have performed according to their ability level (excellent, moderate and poor) when implementing innovation. Thus, companies with high ability will deliver high probability of successes in implementing innovation. The findings of this study will assist the companies in measuring their ability level when implementing a systematic innovation process in their respective organisations. 2014 Thesis https://etd.uum.edu.my/4317/ https://etd.uum.edu.my/4317/1/s93417.pdf text eng public https://etd.uum.edu.my/4317/13/s93417_abstract.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Adams, R., Bessant, J., & Phelps, R. (2006). Innovation management measurement: A review. [Article]. International Journal of Management Reviews, 8(1), 21-47. doi: 10.1111/j.1468-2370.2006.00119.x. Adrich, D. (1988). Rasch Model For Measurement. 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