Mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in Malaysia

The issue of absenteeism has emerged as one of the main administrative problems in many large as well as small organizations. Sickness absenteeism or involuntary absence also affects the productivity and economic performance of an organization. The main purpose of this study is to examine the predi...

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Main Author: Yu, Chye Wah
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Language:eng
eng
Published: 2014
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https://etd.uum.edu.my/4337/2/s90752_abstract.pdf
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institution Universiti Utara Malaysia
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advisor Ali, Hassan
topic HF5548.7-5548.85 Industrial Psychology
RT Nursing
spellingShingle HF5548.7-5548.85 Industrial Psychology
RT Nursing
Yu, Chye Wah
Mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in Malaysia
description The issue of absenteeism has emerged as one of the main administrative problems in many large as well as small organizations. Sickness absenteeism or involuntary absence also affects the productivity and economic performance of an organization. The main purpose of this study is to examine the predictors of sickness absence and further determine the relationships between job demands, job resources, job stress and sickness absence. About 1,300 hospital nurses of various grades were selected randomly from six regional hospitals located in the northern states of peninsular Malaysia to participate in this study. The study was conducted in two phases. Sick leave data from the employer’s sick leave registry was procured in the first phase of the study for a period of four consecutive months from February to May 2011. The second phase commenced in the mid of the sick leave data collection stage with the administration of survey questionnaires to the targeted participants. Hierarchical multiple regression analysis was used to examine the relationship between job demands, job resources, job stress and sickness absence; The study also investigated the mediating role of job stress on the relationship between job demands, job resources and sickness absence. The results found that workloads, co-worker support and job feedback were significantly related to all dimensions of job stress. Physical demands, job complexity, job feedback, job stress (physical and behavioural stress) were correlated with sickness absence. The findings also revealed the mediating effect of job stress (specifically physical and behavioural stress) on the relationship between job demands (physical demand and job complexity), job resources (job feedback) on sickness absence. Overall this study provided support to the job demands-resources (JD-R) model, and filled the research gaps in the mediating role of job stress. The implications, limitation of the study and future research direction were also discussed in this study.
format Thesis
qualification_name Ph.D.
qualification_level Doctorate
author Yu, Chye Wah
author_facet Yu, Chye Wah
author_sort Yu, Chye Wah
title Mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in Malaysia
title_short Mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in Malaysia
title_full Mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in Malaysia
title_fullStr Mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in Malaysia
title_full_unstemmed Mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in Malaysia
title_sort mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in malaysia
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2014
url https://etd.uum.edu.my/4337/1/s90752.pdf
https://etd.uum.edu.my/4337/2/s90752_abstract.pdf
_version_ 1747827717527568384
spelling my-uum-etd.43372022-04-21T04:01:40Z Mediating effect of job stress on the relationship between job demands, job resources and sickness absence a study among nurses in Malaysia 2014 Yu, Chye Wah Ali, Hassan Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5548.7-5548.85 Industrial Psychology RT Nursing The issue of absenteeism has emerged as one of the main administrative problems in many large as well as small organizations. Sickness absenteeism or involuntary absence also affects the productivity and economic performance of an organization. The main purpose of this study is to examine the predictors of sickness absence and further determine the relationships between job demands, job resources, job stress and sickness absence. About 1,300 hospital nurses of various grades were selected randomly from six regional hospitals located in the northern states of peninsular Malaysia to participate in this study. The study was conducted in two phases. Sick leave data from the employer’s sick leave registry was procured in the first phase of the study for a period of four consecutive months from February to May 2011. The second phase commenced in the mid of the sick leave data collection stage with the administration of survey questionnaires to the targeted participants. Hierarchical multiple regression analysis was used to examine the relationship between job demands, job resources, job stress and sickness absence; The study also investigated the mediating role of job stress on the relationship between job demands, job resources and sickness absence. The results found that workloads, co-worker support and job feedback were significantly related to all dimensions of job stress. Physical demands, job complexity, job feedback, job stress (physical and behavioural stress) were correlated with sickness absence. The findings also revealed the mediating effect of job stress (specifically physical and behavioural stress) on the relationship between job demands (physical demand and job complexity), job resources (job feedback) on sickness absence. Overall this study provided support to the job demands-resources (JD-R) model, and filled the research gaps in the mediating role of job stress. The implications, limitation of the study and future research direction were also discussed in this study. 2014 Thesis https://etd.uum.edu.my/4337/ https://etd.uum.edu.my/4337/1/s90752.pdf text eng public https://etd.uum.edu.my/4337/2/s90752_abstract.pdf text eng public Ph.D. doctoral Universiti Utara Malaysia Abdul Hadi, A., Naing, N.N., Daud, A., & Nordin, R. (2006). Reliabil ity and construct validity of the malay version of the job content questionnaire (JCQ) among secondary school teachers in Kota Bharu. Kelantan, Malaysia. South East Asian Journal of Tropical Medicine and Public Health, 37(6), 1254-1259. 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