Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM

The growth of the IT usage has been tremendous in the world of business today and no doubt it has been widely used in the area of airline industry. The e-ticketing system is one of the examples of such application of the technology. This study is a user-focused research that aims to identify the fac...

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Main Author: Belhagi, Abdalla F. A.
Format: Thesis
Language:eng
eng
Published: 2008
Subjects:
Online Access:https://etd.uum.edu.my/443/1/Abdalla_F._A._Belhagi.pdf
https://etd.uum.edu.my/443/2/Abdalla_F._A._Belhagi.pdf
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spelling my-uum-etd.4432013-07-24T12:07:18Z Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM 2008-06-08 Belhagi, Abdalla F. A. College of Arts and Sciences (CAS) Faculty of Information Technology QA76 Computer software The growth of the IT usage has been tremendous in the world of business today and no doubt it has been widely used in the area of airline industry. The e-ticketing system is one of the examples of such application of the technology. This study is a user-focused research that aims to identify the factors that determine acceptance of e-ticketing system by user. Adapting the technology acceptance model (TAM) as a theoreticaI framework, this study examines the variables perceived usefulness and perceived ease of use as antecedents of behavior intention to use the technology. Furthermore this study examines the effect of computer self-efficacy as determinant towards perceived usefulness and perceived ease of use. Finding will be expected to show the significant effect of computer self-efficacy in explaining behavior intention though perceived ease of use and perceived usefulness. 2008-06 Thesis https://etd.uum.edu.my/443/ https://etd.uum.edu.my/443/1/Abdalla_F._A._Belhagi.pdf application/pdf eng validuser https://etd.uum.edu.my/443/2/Abdalla_F._A._Belhagi.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic QA76 Computer software
spellingShingle QA76 Computer software
Belhagi, Abdalla F. A.
Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM
description The growth of the IT usage has been tremendous in the world of business today and no doubt it has been widely used in the area of airline industry. The e-ticketing system is one of the examples of such application of the technology. This study is a user-focused research that aims to identify the factors that determine acceptance of e-ticketing system by user. Adapting the technology acceptance model (TAM) as a theoreticaI framework, this study examines the variables perceived usefulness and perceived ease of use as antecedents of behavior intention to use the technology. Furthermore this study examines the effect of computer self-efficacy as determinant towards perceived usefulness and perceived ease of use. Finding will be expected to show the significant effect of computer self-efficacy in explaining behavior intention though perceived ease of use and perceived usefulness.
format Thesis
qualification_name masters
qualification_level Master's degree
author Belhagi, Abdalla F. A.
author_facet Belhagi, Abdalla F. A.
author_sort Belhagi, Abdalla F. A.
title Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM
title_short Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM
title_full Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM
title_fullStr Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM
title_full_unstemmed Factors Affecting The Acceptance Of E-Ticketing Services For Airline Reservation System Among UUM
title_sort factors affecting the acceptance of e-ticketing services for airline reservation system among uum
granting_institution Universiti Utara Malaysia
granting_department College of Arts and Sciences (CAS)
publishDate 2008
url https://etd.uum.edu.my/443/1/Abdalla_F._A._Belhagi.pdf
https://etd.uum.edu.my/443/2/Abdalla_F._A._Belhagi.pdf
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