Web-Based Customer Relationship Management
The aim of this project is to develop a prototype of Web-based Customer Relationship Management (CRM) application for an e-commerce company. This application will help to assist in meeting the information requirements of the sales agents in e-commerce business to automate sales, marketing, customer...
Saved in:
Main Author: | Umadevi, Marappan |
---|---|
Format: | Thesis |
Language: | eng eng |
Published: |
2001
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/448/1/Umadevi_Marappan%2C_2001.pdf https://etd.uum.edu.my/448/2/1.Umadevi_Marappan%2C_2001.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
Similar Items
-
Web-Based Ordering Management System
by: Tham, Si Si
Published: (2003) -
The Impact of Customer Relationship Management on Caller Satisfactions in Customer Contact Centers: Evidence from Malaysia
by: Abdullateef, Aliyu Olayemi
Published: (2011) -
Factors Affecting Customer Relationship Management in Uzbekistan Telecommunication Industry
by: Olimdjon, Elov
Published: (2012) -
The Relationship Between Customer Relationship Management (CRM) and Employee Skills to Customer Satisfaction: Case Study at Micro Finance Department, BSN
by: Mohd Nor Hazwan, Yusuf
Published: (2011) -
The Influencing Factors of Customer Relationship Management Performance in Malaysian Electronic Banking
by: Samsudin, Wahab
Published: (2010)