The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd

The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd

This study examines the relationship between job satisfaction with extra role behaviour so-called organizational citizenship behaviour (OCB) by using reliability analysis, descriptive analysis, correlation coefficient analysis, multiple regression analysis and beta analysis. This study is a replicat...

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Main Author: Asniza, Yusuf
Format: Thesis
Language:eng
eng
Published: 2014
Subjects:
HD58.7 Organizational Behavior.
Online Access:https://etd.uum.edu.my/5094/1/s802475.pdf
https://etd.uum.edu.my/5094/2/s802475_abstract.pdf
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id my-uum-etd.5094
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Sri Ramalu, Subramaniam
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Asniza, Yusuf
The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd
description This study examines the relationship between job satisfaction with extra role behaviour so-called organizational citizenship behaviour (OCB) by using reliability analysis, descriptive analysis, correlation coefficient analysis, multiple regression analysis and beta analysis. This study is a replication of Organ (1988), Organ, Podsakoff and McKenzie (2006) and Ge, Su and Nankai (2010) which adapting 34 item instruments on affective job satisfaction and cognitive job satisfaction on the exhibition of organizational citizenship behaviour among the staffs in the factory like Shorubber (M) Sdn. Bhd. The study highlights on both affective and cognitive job satisfaction which are said to be the best predictors in influencing the practise of organizational citizenship behaviour. Based on the findings, it is confirmed that affective job satisfaction made significant contributions to organizational citizenship behaviour. Recommendations and implications for future research and practise were also discussed
format Thesis
qualification_name masters
qualification_level Master's degree
author Asniza, Yusuf
author_facet Asniza, Yusuf
author_sort Asniza, Yusuf
title The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd
title_short The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd
title_full The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd
title_fullStr The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd
title_full_unstemmed The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd
title_sort relationship between job satisfaction and organizational citizenship behavior (ocb): a study in shorubber (m) sdn. bhd
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2014
url https://etd.uum.edu.my/5094/1/s802475.pdf
https://etd.uum.edu.my/5094/2/s802475_abstract.pdf
_version_ 1747827860285947904
spelling my-uum-etd.50942022-04-10T00:19:14Z The relationship between job satisfaction and organizational citizenship behavior (OCB): A study in Shorubber (M) Sdn. Bhd 2014 Asniza, Yusuf Sri Ramalu, Subramaniam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.7 Organizational Behavior. This study examines the relationship between job satisfaction with extra role behaviour so-called organizational citizenship behaviour (OCB) by using reliability analysis, descriptive analysis, correlation coefficient analysis, multiple regression analysis and beta analysis. This study is a replication of Organ (1988), Organ, Podsakoff and McKenzie (2006) and Ge, Su and Nankai (2010) which adapting 34 item instruments on affective job satisfaction and cognitive job satisfaction on the exhibition of organizational citizenship behaviour among the staffs in the factory like Shorubber (M) Sdn. Bhd. The study highlights on both affective and cognitive job satisfaction which are said to be the best predictors in influencing the practise of organizational citizenship behaviour. Based on the findings, it is confirmed that affective job satisfaction made significant contributions to organizational citizenship behaviour. Recommendations and implications for future research and practise were also discussed 2014 Thesis https://etd.uum.edu.my/5094/ https://etd.uum.edu.my/5094/1/s802475.pdf text eng public https://etd.uum.edu.my/5094/2/s802475_abstract.pdf text eng public masters masters Universiti Utara Malaysia Alexander, J.A; Liechtenstein, R.O, & Hellmann, E. (1998). A causal model of voluntary turnover among nursing personnel in long term psychiatric setting. Research in Nursing and Health, 21 (5), 415-427. Artz, B. (2010). Fringe benefits and job satisfaction, International Journal of Manpower. 31 (6), 626-644. Aryee, S., Budhwar, P.S., & Chen, Z.X. (2002). 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