Total quality management influence the logistics performance of pharmaceutical industry in China

One of key issues of china pharmaceutical industry is inefficient logistics. Logistics plays an important role in organization operating. Therefore, organization requires seeking the method to improve logistics performance. The purpose of this study was to investigate the relationship between tot...

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Main Author:	Hang, Su
Format:	Thesis
Language:	eng eng
Published:	2013
Subjects:	HD28-70 Management Industrial Management TS 156.6 Quality Control
Online Access:	https://etd.uum.edu.my/5116/1/s811114.pdf https://etd.uum.edu.my/5116/2/s811114_abstract.pdf
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id	my-uum-etd.5116
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Melan, Mustakim
topic	HD28-70 Management Industrial Management TS 156.6 Quality Control
spellingShingle	HD28-70 Management Industrial Management TS 156.6 Quality Control Hang, Su Total quality management influence the logistics performance of pharmaceutical industry in China
description	One of key issues of china pharmaceutical industry is inefficient logistics. Logistics plays an important role in organization operating. Therefore, organization requires seeking the method to improve logistics performance. The purpose of this study was to investigate the relationship between total quality management and logistics performance in pharmaceutical industry in china. The sample of this study was the 121 employees of Furen pharmaceutical industry in Henan province, China. For this purpose survey method was used by questionnaire as instrument for data collection. In this study, regression analysis method and correlation analysis method are used to analysis the correlation between independent variables and dependent variable. The research results have shown that Furen pharmaceutical industry has high implementation in total quality management at current stage. Meanwhile, employee involvement, customer focus, leadership and continuous improvement as items of total quality management are significantly influence logistics performance. The study faced several limitations such as time constraints and budget constraints which limited this study only have one pharmaceutical industry. The finding of this study has some contributions for future research and organization’s logistics development
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Hang, Su
author_facet	Hang, Su
author_sort	Hang, Su
title	Total quality management influence the logistics performance of pharmaceutical industry in China
title_short	Total quality management influence the logistics performance of pharmaceutical industry in China
title_full	Total quality management influence the logistics performance of pharmaceutical industry in China
title_fullStr	Total quality management influence the logistics performance of pharmaceutical industry in China
title_full_unstemmed	Total quality management influence the logistics performance of pharmaceutical industry in China
title_sort	total quality management influence the logistics performance of pharmaceutical industry in china
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2013
url	https://etd.uum.edu.my/5116/1/s811114.pdf https://etd.uum.edu.my/5116/2/s811114_abstract.pdf
_version_	1747827865319112704
spelling	my-uum-etd.51162022-10-06T07:02:53Z Total quality management influence the logistics performance of pharmaceutical industry in China 2013 Hang, Su Melan, Mustakim Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management TS 156.6 Quality Control One of key issues of china pharmaceutical industry is inefficient logistics. Logistics plays an important role in organization operating. Therefore, organization requires seeking the method to improve logistics performance. The purpose of this study was to investigate the relationship between total quality management and logistics performance in pharmaceutical industry in china. The sample of this study was the 121 employees of Furen pharmaceutical industry in Henan province, China. For this purpose survey method was used by questionnaire as instrument for data collection. In this study, regression analysis method and correlation analysis method are used to analysis the correlation between independent variables and dependent variable. The research results have shown that Furen pharmaceutical industry has high implementation in total quality management at current stage. Meanwhile, employee involvement, customer focus, leadership and continuous improvement as items of total quality management are significantly influence logistics performance. The study faced several limitations such as time constraints and budget constraints which limited this study only have one pharmaceutical industry. The finding of this study has some contributions for future research and organization’s logistics development 2013 Thesis https://etd.uum.edu.my/5116/ https://etd.uum.edu.my/5116/1/s811114.pdf text eng public https://etd.uum.edu.my/5116/2/s811114_abstract.pdf text eng public masters masters Universiti Utara Malaysia Aboyassin, N.A., Alnsour, M., Alkloub,M.,(2011). 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Total quality management influence the logistics performance of pharmaceutical industry in China

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