The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur

The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur

Job Stress can affect individuals and lead to job performance. This study was conducted to assess the influence of job stress factors on the job performance among Royal Malaysia Police at Kuala Lumpur. In this cross sectional study all 112 police members at KLPCH. Job stress and job performance was...

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Main Author: Mohd Shah Rizan, Mohd Rozi
Format: Thesis
Language:eng
eng
Published: 2015
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HF5548.7-5548.85 Industrial Psychology
HF5548.7-5548.85 Industrial Psychology
Online Access:https://etd.uum.edu.my/5117/1/s812006.pdf
https://etd.uum.edu.my/5117/2/s812006_abstract.pdf
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institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Md Said, Nor Pujawati
topic HF5548.7-5548.85 Industrial Psychology
HF5548.7-5548.85 Industrial Psychology
spellingShingle HF5548.7-5548.85 Industrial Psychology
HF5548.7-5548.85 Industrial Psychology
Mohd Shah Rizan, Mohd Rozi
The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur
description Job Stress can affect individuals and lead to job performance. This study was conducted to assess the influence of job stress factors on the job performance among Royal Malaysia Police at Kuala Lumpur. In this cross sectional study all 112 police members at KLPCH. Job stress and job performance was measured using standard questionnaires provided by researcher adopted from previous studies. The data obtained were analyzed by using the software of Statistical Package for the Social Science (SPSS) version 19 was used to estimate the effect of job stress factors on the job satisfaction. In this study the result explained that 14.3% of variance that describes the DV (job performance of police members) was accounted to the IVs (job stress) where the F value = 5.991 and significant value is 0.001 (p<0.05). The dimension of role conflict is significant and describes that β = 0.342, the significant value is 0.043 which is less than 0.05 (p < 0.05) but role ambiguity demonstrates that β = 0.057, the significant value is 0.719 and job control describes that β = 0.133, the significant value is 0.243 which is more than 0.05. A Pearson correlation analysis shows that role ambiguity, role conflict and job control with job performance of police members have a positive correlation in which r = 0.294, 0.353, and 0.303, 0.475, and p = 0.000; p<0.05. The weak of the relationship between these two variables also was weak for role ambiguity, role conflict and job control. This study showed that job performance is influenced by role conflict and not influence by role ambiguity and job control of job stress. Therefore, for improvement of job performance in workers, different parameters of these three dimensions of job stress should be considered
format Thesis
qualification_name masters
qualification_level Master's degree
author Mohd Shah Rizan, Mohd Rozi
author_facet Mohd Shah Rizan, Mohd Rozi
author_sort Mohd Shah Rizan, Mohd Rozi
title The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur
title_short The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur
title_full The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur
title_fullStr The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur
title_full_unstemmed The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur
title_sort influence of job stress factors toward job performance among royal malaysian police at kuala lumpur
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2015
url https://etd.uum.edu.my/5117/1/s812006.pdf
https://etd.uum.edu.my/5117/2/s812006_abstract.pdf
_version_ 1747827865579159552
spelling my-uum-etd.51172021-04-04T07:51:16Z The influence of job stress factors toward job performance among Royal Malaysian Police at Kuala Lumpur 2015 Mohd Shah Rizan, Mohd Rozi Md Said, Nor Pujawati Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5548.7-5548.85 Industrial Psychology HF5549-5549.5 Personnel Management. Employment Job Stress can affect individuals and lead to job performance. This study was conducted to assess the influence of job stress factors on the job performance among Royal Malaysia Police at Kuala Lumpur. In this cross sectional study all 112 police members at KLPCH. Job stress and job performance was measured using standard questionnaires provided by researcher adopted from previous studies. The data obtained were analyzed by using the software of Statistical Package for the Social Science (SPSS) version 19 was used to estimate the effect of job stress factors on the job satisfaction. In this study the result explained that 14.3% of variance that describes the DV (job performance of police members) was accounted to the IVs (job stress) where the F value = 5.991 and significant value is 0.001 (p<0.05). The dimension of role conflict is significant and describes that β = 0.342, the significant value is 0.043 which is less than 0.05 (p < 0.05) but role ambiguity demonstrates that β = 0.057, the significant value is 0.719 and job control describes that β = 0.133, the significant value is 0.243 which is more than 0.05. A Pearson correlation analysis shows that role ambiguity, role conflict and job control with job performance of police members have a positive correlation in which r = 0.294, 0.353, and 0.303, 0.475, and p = 0.000; p<0.05. The weak of the relationship between these two variables also was weak for role ambiguity, role conflict and job control. This study showed that job performance is influenced by role conflict and not influence by role ambiguity and job control of job stress. Therefore, for improvement of job performance in workers, different parameters of these three dimensions of job stress should be considered 2015 Thesis https://etd.uum.edu.my/5117/ https://etd.uum.edu.my/5117/1/s812006.pdf text eng public https://etd.uum.edu.my/5117/2/s812006_abstract.pdf text eng public masters masters Universiti Utara Malaysia Abdul Razak, A., Jaafar, M., Abdullah, S., & Muhammad, S. (2009). Work Environment Factors And Job Performance: The Construction Project Manager‟s Perspective. Abdulsalam, D. & Mawoli, M. A. (2012). Motivation and Job Performance of Academic Staff of State Universities in Nigeria: The Case of Ibrahim Badamasi Babangida University, Lapai, Niger State. International Journal of Business and Manegement; Vol. 7, No. 14; 2012. Abraham, R. (1997). 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