The role of reflective learning, service-learning and social impact in the sustainability of Malaysian universities
Universities in Malaysia currently face tremendous challenges from both internal and external sources. To ensure business sustainability, there is an urgent need for higher education institutions to find a business model that will transform the way they operate and enhance student graduate capabilit...
Saved in:
Main Author: | |
---|---|
Format: | Thesis |
Language: | eng eng |
Published: |
2015
|
Subjects: | |
Online Access: | https://etd.uum.edu.my/5759/1/s94874_01.pdf https://etd.uum.edu.my/5759/2/s94874_02.pdf |
Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
id |
my-uum-etd.5759 |
---|---|
record_format |
uketd_dc |
institution |
Universiti Utara Malaysia |
collection |
UUM ETD |
language |
eng eng |
advisor |
Mohtar, Shahimi |
topic |
LC Special aspects of education |
spellingShingle |
LC Special aspects of education Vinitha, Padmanabhan Guptan The role of reflective learning, service-learning and social impact in the sustainability of Malaysian universities |
description |
Universities in Malaysia currently face tremendous challenges from both internal and external sources. To ensure business sustainability, there is an urgent need for higher education institutions to find a business model that will transform the way they operate and enhance student graduate capabilities, while contributing to the community. The study investigated how service learning impacts on the reflective learning abilities of the
undergraduates and the social impact it has on the community being served. The study also explored the mediating role played by the social impact on the relationship between service learning and reflective learning. The theoretical framework of the study was based on the educational theories of constructivism and social learning. The study
utilised a specially designed questionnaire to elicit information pertaining to how integrating service learning into the business curriculum enhanced students' reflective learning capabilities. Data from 256 valid questionnaires was analyzed using the variance-based Partial Least Squares-Structural Equation Modeling (PLS-SEM) method. The results revealed that the four aspects of service learning, namely curriculum connections, community needs, behaviorial intent, and student development, were found to have a significant positive influence on reflective learning and on social impact. However, social impact was not found to be a significant moderator in the service
learning-reflective learning relationship. The results clearly showed the positive and
transformative impact that the team-based service learning-in-curriculum strategy had on the students' learning experience, making service learning an excellent business model for higher education institutions. Integrating service learning as part of the business curriculum was indeed perceived as an innovative and effective tool in a student-centered learning environment that enriched students' educational experiences,
increasing the relevance of the subject matter and encouraging students to collaborate effectively with their peers, faculty and the community. The findings offer some interesting implications for educators, researchers and policy- makers. |
format |
Thesis |
qualification_name |
Doctor of Business Administration (DBA) |
qualification_level |
Doctorate |
author |
Vinitha, Padmanabhan Guptan |
author_facet |
Vinitha, Padmanabhan Guptan |
author_sort |
Vinitha, Padmanabhan Guptan |
title |
The role of reflective learning, service-learning and social impact in the sustainability of Malaysian universities |
title_short |
The role of reflective learning, service-learning and social impact in the sustainability of Malaysian universities |
title_full |
The role of reflective learning, service-learning and social impact in the sustainability of Malaysian universities |
title_fullStr |
The role of reflective learning, service-learning and social impact in the sustainability of Malaysian universities |
title_full_unstemmed |
The role of reflective learning, service-learning and social impact in the sustainability of Malaysian universities |
title_sort |
role of reflective learning, service-learning and social impact in the sustainability of malaysian universities |
granting_institution |
Universiti Utara Malaysia |
granting_department |
Othman Yeop Abdullah Graduate School of Business |
publishDate |
2015 |
url |
https://etd.uum.edu.my/5759/1/s94874_01.pdf https://etd.uum.edu.my/5759/2/s94874_02.pdf |
_version_ |
1747827976900182016 |
spelling |
my-uum-etd.57592021-03-18T08:50:09Z The role of reflective learning, service-learning and social impact in the sustainability of Malaysian universities 2015 Vinitha, Padmanabhan Guptan Mohtar, Shahimi Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business LC Special aspects of education Universities in Malaysia currently face tremendous challenges from both internal and external sources. To ensure business sustainability, there is an urgent need for higher education institutions to find a business model that will transform the way they operate and enhance student graduate capabilities, while contributing to the community. The study investigated how service learning impacts on the reflective learning abilities of the undergraduates and the social impact it has on the community being served. The study also explored the mediating role played by the social impact on the relationship between service learning and reflective learning. The theoretical framework of the study was based on the educational theories of constructivism and social learning. The study utilised a specially designed questionnaire to elicit information pertaining to how integrating service learning into the business curriculum enhanced students' reflective learning capabilities. Data from 256 valid questionnaires was analyzed using the variance-based Partial Least Squares-Structural Equation Modeling (PLS-SEM) method. The results revealed that the four aspects of service learning, namely curriculum connections, community needs, behaviorial intent, and student development, were found to have a significant positive influence on reflective learning and on social impact. However, social impact was not found to be a significant moderator in the service learning-reflective learning relationship. The results clearly showed the positive and transformative impact that the team-based service learning-in-curriculum strategy had on the students' learning experience, making service learning an excellent business model for higher education institutions. Integrating service learning as part of the business curriculum was indeed perceived as an innovative and effective tool in a student-centered learning environment that enriched students' educational experiences, increasing the relevance of the subject matter and encouraging students to collaborate effectively with their peers, faculty and the community. The findings offer some interesting implications for educators, researchers and policy- makers. 2015 Thesis https://etd.uum.edu.my/5759/ https://etd.uum.edu.my/5759/1/s94874_01.pdf text eng public https://etd.uum.edu.my/5759/2/s94874_02.pdf text eng public dba dba Universiti Utara Malaysia Aftandilian, D., & Dart, L. (2011). Using Garden-Based Service-Learning to Work Toward Food Justice, Better Educate Students, and Strengthen Campus- Community Ties. Journal of Community Engagement and Scholarship, 6(1), 55-69. Aganval, R., & Karahanna, E. (2000). Time Flies When you're Having Fun: Cognitive Absorption and Beliefs about Information Technology Usage, MIS Quarterly, 24(4), 665-694. Aldas, T., Crispo, V., Johnson, N., & Price, T. A. (2010). Learning by doing: The Wagner plan from classroom to career. Peer Review, 12(4), 24-28. Alexander, G., Van Wyk, M. M., Bereng, T., & November, I. (2010). Legitimate Peripheral Participation (LPP)-The case for Recognition of Prior Learning sites and knowledges in South Africa's transforming education system. Teaching and Teacher Education, 26(1), 45-52. Ammon, M. S., Furco, A., Chi, B., & Middaugh, E. (2002). A profile of California's CalServe service-learning partnerships, 1997-2000. Sacramento: California Department of Education. Anderson, J., & Gerbing, W., (1988). Structural equation modelling in practice: A review and recommended two stage approach. Psychological Bulletin, 27(1), 5-24. Anderson, V. (2004) 'Resear-ch Methods in Human Resource Management', London, CIPD Andrews, C. P. (2007). Service-learning: Applications and research in business. Journal of Edtication for Business, 83(1), 19-26. Annette, J. (2003). Service-learning internationally: Developing a global civil society. Deconstructing service-learning: Research exploring context, participation, and impacts, 241-249. Aquila, F. D., & Dodd, J. M. (2003). Learn and serve Ohio: Annual evaluation report. Cleveland, OH: Cleveland State University. Arbuckle, J.L. (2005). Amos 6.0 User's Guide. Chicago, IL: SPSS Inc. Amstrong, J.S., & Overton, T. S. (1977). Estimating Nonresponse Bias in Mail Surveys, Journal of Marketing Research, 396 - 402. Ash, S. L., & Clayton, P. H. (2004). The articulated learning: An approach to guided reflection and assessment. Innovative Higher Education, 29(2), 137-154. Ash, S. L., Clayton, P. H., & Atkinson, M. P. (2005). Integrating Reflection and Assessment to Capture and Improve Student Learning. Michigan Journal of Community Service-learning, 1 l,49-60. Ash, S. L., & Clayton, P. H. (2009). Generating, deepening, and documenting learning: The power of critical reflection in applied learning. Journal of Applied Learning in Higher Education, 1,25-48. Askew, S. (2004). Learning about teaching through reflective, collaborative enquiry and observation. Learning Matters. London: Institute of Education, University of London. Astin, A. W. (1984). Student involvement: A developmental theory for higher education. Journal of College Student Personnel, 25(4), 297-308. Astin, A. W., & Sax, L. J. (1998). How undergraduates are affected by service participation. Service Participation, 39(3), 25 1. Astin, A. W., Vogelgesang, L. J., Ikeda, E. K., & Yee, J. A. (2000). How Service learning Affects Students. Los Angeles: Higher Education Research Institute, UCLA. Bacon, L., Windall, G., & MacKinnon, L. (2012). The development of a rich multimedia training environment for crisis management: using emotional affect to enhance learning. Research in Learning Technology, 19. Bahl, M., & Horn, J . (2005). Quantitative Assessment of the Impact of the Service-Learning Course. Mental Health and the Veteran Population: Case Study and Practicum. On Undergraduate Students. Social Sciences. SURJ, 24-30. Bailis, L. N. (2000). Taking Service-learning to the Next Level: Emerging Lessons from the National Community Development Program from the National Society for Experiential Education. National Society for Experiential Education. Baillie S. M., & Laurie, N. (2011). International volunteering and development: Global citizenship and neoliberal professionalisation today. Transactions of the Institute of British Geographers, 36(4); 545-559. Banerjee, M., & Hausafus, C.O. (2007). Faculty use of service-learning: Perceptions, motivations, and impediments for the human sciences. Michigan Journal of Community Service-learning, 14, 32-45. Barrie, S. C. (2008). Graduate attributes: why bother? University of Queensland Teaching and Learning Week. (Retrieved 6/10/2015) http://www.itl.usyd.edu.au/projects/national~ap/GAPpdfs/UQ%2OPresentation%20Barrie.pdf Barrientos, P. (2010). Community Service-learning and its Impact on Community Agencies: An Assessment Study. Institute for Civic and Community Engagement. Barrows, H. (2002). Is it truly possible to have such a thing as dPBL? Distance Education2, 3(1), 119-122. Barth, M., Godemann, J., Rieckrnan, M., & Stoltenberg, U. (2007). Developing key competences for sustainable development in higher education. international Journal of Sustainability in Higher Education, 8(4), 4 1 6-30. Barth, M., & Michelsen, G. (2013). Learning for change: an educational contribution to sustainability science. Sustainability Science, 8(1), 103-119. Bassellier, G., & Benbasat, I. (2004). Business competence of information technology professionals: conceptual development and influence on it-business partnerships. MIS Quarterly, 28(4), 673-694. Battistoni, R. (2002). Civic engagement across the curriculum: A resource book for service-learning faculty in all disciplines. Providence: Campus Compact. Baveye, P. C. (2008). Designing university courses to promote lifelong learning. International Journal of Innovation and Learning, 5(4), 378-393. Becker, N. J. (2000). Service-learning in the curriculum : Preparing LIS students for the next millennium. Journal of education for library and information science, 44(4), 285-293. Beling, J. (2003). Effect of service-learning on knowledge about older people and faculty evaluations in a physical therapy class. Gerontol Geriatr Educ, 24(1), 31-46. Bender, G., & Jordaan, R. (2007). Student perceptions and attitudes about community service-learning in the teacher training curriculum. South African Journal of Education, 27(4), 63 1-654. Berman, S. (2006). Service-learning: A Guide to Planning, Implementing, and Assessing Student Projects. Thousand Oaks, CA: Convin Press. Berry, G. R., & Workman, L. (2007). Broadening student societal awareness through service-learning and civic engagement. Marketing Education Review, 17(3), 21-32. Billig, S. H. (2002). Adoption, implementation, and sustainability of K-12 service-learning. In A. Furco & S. H. Billig (Eds.), Service-learning: The essence of the pedagogy. Greenwich, CT: Information Age. Billig, S. H. (2009). Does quality really matter: Testing the new K-12 service learning standards for quality practice. In B. E. Moely, S. H. Billig, & B. A. Holland (Eds.), Advances in service-learning research: Vol. 9. Creating our identities in service-learning and community engagement (pp. 131-158). Greenwich, CT: Information Age. Black, G. (2002). Incorporating Service-learning into the Business Curriculum. Journal of Business Administration Online, l(2). Bleicher, R.E., & Correia, M.G. (2011). Using a "small moments" writing strategy to help students reflect on their service-learning experiences. Journal of Higher Education Outreach and Engagement, 15(4), 17-30. Bleiklie, I., (2005). Academic Leadership and Emerging Knowledge Regimes. In I. Bleiklie & M. Henkel (eds.) Governing Knowledge: a study of continuity and change in higher education. Dordrecht: Springer. Bogg, D., & Challis, M. (2013) Evidencing CPD: A guide to building our social work portfolio. St Albans: Critical Publishing. Boud, D., Keogh, R., & Walker, D. (1985). Promoting reflection in learning: a model. In Boud, D. Keogh, R & Walker, D. (Ed), Refection: Turning Experience Into Learning. (38-40). London: Kogan Page. Bourner, T. (2003). Assessing reflective learning. Education + Training, 45(5), 267-272. Bowden, R. D., & Pallant, E. (2004). Maintaining a college-community ecotourism project: faculty initiative, institutional vision, student participation, and community partnerships. Sustainability on Campus: stories and strategies for change, 197-213. Bowman, N. A., Brandenberger, J. W., Snyder, M. C., & Toms, S. C. (2010). Sustained Immersion Courses and Student Orientations to Equality, Justice, and Social Responsibility: The Role of Short-Term Service-Learning. Michigan Journal of Community Service-learning, 17(1), 20-31. Boyle-Baines, M., & Kilbane, J. (2000). What really happens? A look inside service-learning for multicultural teacher education. Michigan Journal of Community Service Learning, 7, 54-64. Bradford, M. (2005). Motivating students through project-based service-learning. The Journal (Technological Horizons In Education), 32(6), 29. Brail, S. (2013). Experiencing the city: Urban Studies students and service learning. Journal of Geography in Higher Education, 3 7(2), 24 1-256. Brandenberger, J. W. (1998). Developmental psychology and service-learning: A theoretical framework. With service in mind: Concepts and models for service learning in psychology, 68-84. Bringle, R. G. (2003). Enhancing theory-based research on service-learning. Deconstructing service-learning: Research exploring context, participation, and impacts, 3-21. Bringle, R. G. (2004). The Measure of Service-learning: Research Scales to Assess Student Experiences. Washington, DC: American Psychological Association. Bringle, R. G., & Hatcher, J. A. (1996). Implementing service-learning in higher education. Journal of Higher Education, 67(2), 221-239. Bringle, R. G., & Hatcher, J. A. (1999). Implementing Service-Learning in higher education. Journal of Higher Education,. 67, 221 - 239. Bringle, R. G., & Hatcher, J. A. (1999). Reflection in service-learning: Making meaning of experience. Educational Horizons, 77(4), 179-185. Bringle, R. G., & Hatcher, J. A. (2000). Meaningful Measurement of Theory-based Service-Learning Outcomes: Making the Case with Quantitative Research. Michigan Journal of Community Service-learning. Bringle, R. G., Clayton, P. H., & Hatcher, J. A. (2013). Research on service-learning: An introduction. Research on service-learning: Conceptual frameworks and assessment, 2, 3-25. Bringle, R. G., Clayton, P. H., & Price, M. F. (2009). Partnerships in service-learning and civic engagement. Bringle, R. G., Hatcher, J. A., & Clayton, P. H. (2006). The scholarship of civic engagement: Defining, documenting, and evaluating faculty work. To Improve the Academy, 25, 257-279. Bringle, R. G., Hatcher, J. A., & McIntosh, R. E. (2006). Analyzing Morton's Typology of Service Paradigms and Integrity. Michigan Journal of Community Service-learning, 13(1), 5- 15. Bryant, D. P., Bryant, B. R., Roberts, G., Vaughn, S., Pfannenstiel, K. H., Porterfield, J., & Gersten, R. (201 1). Early numeracy intervention program for first-grade students with mathematics difficulties. Exceptional Children, 78(1), 7-23. Burke, A. S., & Bush, M. D. (2013). Service-learning and criminal justice: an exploratory study of student perceptions. Educational Review, 65(1), 56-69. Bums, A. C., & Bush, R. F. (2011). Marketing Research. International Edition, Pearson. Butin, D. W. (2010). Service-learning in theory and practice: The future of community engagement in higher education. Palgrave Macmillan. Calvert, V. (2009). Enhancing small business performance and student capability through service-learning. Indian Journal of Economics and Business, 127-138. Calvert, V., Jagoda, & Jensen, K.L. (2011). Developing social entrepreneurs through business curriculum: A Canadian experience. International Journal Innovation and Learning, 10(3), 215-225. Campbell, D. E. (2008). Voice in the classroom: How an open classroom climate fosters political engagement among adolescents. Political Behavior, 30(4), 437-454. Carlebach, S. W., & Singer, J. A, (1998). Applying service-learning to the problem of prejudice: A psychology and theater course. With service in mind: Concepts and models for service-learning in psychology, 190-199. Cashrnan, S., & Seifer, S. (2008). Service-learning: An integral part of undergraduate public health. American Journal of preventive Medicine, 35(3), 273-78. Celio, C.I.; Durlak, J., & Dymnicki, A. (201 1). A Meta-analysis of the Impact of Service-Learning on Students. Journal of Experiential Education, 34(2), 164-181. Chan, LJ.; Lin, H-Y., & Lu, T-2. (2012). College Students' Service-learning Experience from e-tutoring children in remote areas. Procedia - Social and Behavioral Sciences, 46,450 - 456. Chickering, A.W. (2008). Strengthening democracy and personal development through community engagement. New Directions in Adult and Continuing Education, 118, 87-95. Chin, W. W., & Gopal, A. (1995). Adoption Intention in GSS: Relative Importance of Beliefs. Data base for Advances in Information Systems, 26(2&3), 42-64. Chin, W. W. (1998). The Partial Least Squares Approach to Structural Equation Modeling. In G.A. Marcoulides,G. A. (ed.). Modem Methods for Business Research. Mahwah (pp. 295-336). NJ: Lawrence Erlbaum Associates, Inc. Churchill, G. A. (1995). Marketing Research, Methodological Foundations, The Drydeu Press, G. Edition, New York, USA. Clark, C., & Young, M. (2005). Changing Places: Theorizing Space and Power Dynamics in Service-Learning. In Butin, D. W. (Ed.). Sewice-learning in higher education: Critical issues and directions (pp. 71-88). Palgrave Macmillan. Clarke, M. M. (2000). Evaluating the community impact of service initiatives: The 3-1 model. (Doctoral dissertation, Peabody College for Teachers of Vanderbilt University, 2000). ProQuest Digital Dissertations. AAT9991711. Clayton, P. H., & Ash, S. L. (2004). Shifts in perspective: Capitalizing on the counternormative nature of service-learning. Michigan Journal of Community Service-learning, 11 (1). Clayton, P. H., Bringle, R. G., & Hatcher, J. A. (Eds.). (2013). Research on Service Learning: Conceptual Frameworks and Assessment (2 vols.). Sterling, VA: Stylus. Closson, R. & Mullins-Nelson, B. (2009). Teaching social justice through community engagement. International Journal for the Scholarship of Teaching and Learning. 3(1), 1-19. Clouder, D.L. (2009) Promotion of reflective learning, teaching and assessment through curriculum design. Occasional Paper No 10: Connecting Reflective Learning, Teaching and Assessment. London: Higher Education Academy, Health Sciences and Practice Subject Centre. Colby, A., Beaumont, E., Ehrlich, T., & Corngold, J. (2007). Highlights from Educating for Democracy: Preparing Undergraduates for Responsible Political Engagement. Carnegie Foundation for the Advancement of Teaching. Collier, P. J., & Williams, D. R. (2005). Reflection in action: The learning-doing relationship. Learning through sewing: A student guidebook for service-learning across the disciplines, 83-97. Conway, J. M., Amel, E. L., & Genvien, D. P. (2009). Teaching and learning in the social context: A meta-analysis of service-learning's effects on academic, personal, social, and citizenship outcomes. Teaching of Psychology, 36(4), 233-245. Cook, S. J. (2008). Integrating service-learning into an advertising/promotions classroom. Proceedings of the Academy of Marketing Studies, 13(2), 4-6. Cooper, J. E. (2007). Strengthening the case for community-based learning in teacher education. Journal of Teacher Education, 58(3), 245-255. Cruz, N. I., & Giles, D. E. (2000). Where's the community in service-learning research. Michigan Journal of Community Service-learning, 7(1), 28-34. Dandy, J., & Pe-Pua, R. (2013). Research into the Current and Emerging Drivers for Social Cohesion, Social Division and Conflict in Multicultural Australia. Report prepared for: Joint Commonwealth, State and Territory Research Advisory Committee (RAC) March 20 13. Retrieved from https://www.google.com~url?sa=t&rct=i&q=&esrc=s& source=web&cd=6&cad=ria&uact=8&ved=OCEMQF~iAFahUK EwicnZyqzPrGAhXSW44KHWIhD0E&url=https%3A%2F%2Fwww. dss.gov.au%2Fsites%2Fdefault%2Ffiles%2Fdocuments%2FO12014%2Fcurrent-emergine;-drivers-social-cohesion-divisionconflictaccess.docx&ei=9MO1 VdzTFNK3uOTpwr 2IBA&usg=AFQiCNFvirsrFhbZeuOyQ XqRl clD3gnIq. De Janasz, S. C., & Whiting, V. R. (2009). Using service to transform learning rescripted ABC's for our changing environment. International Journal of Organizational Analysis, 17(1), 60-75. De Vos, A.S., & Fouche. (1998). General Introduction. In De Vos, A.S. (1998). Research at grass roots. Pretoria: J.L. Van Schaik Publishers. De Filippis, J. (2001). The myth of social capital in community development. Housing policy debate, 12(4), 781-806. Desmond, K. J., & Stahl, S. A. (2011). Implementing service learning into human service education. Journal of Human Services, 31(1), 5-16. Dewey, J. (1910). How we think. Boston: D. C. Heath and Company. Dewey, J. (1916). Essays in Experimental Logic. Chicago: University of Chicago. Dewey, J. (1933). How we think: A restatement of the relation of reflective thinking to the educative process (2nd ed.). Lexington, MA: Heath. Dewey, J. (1938). Experience and education. The later works of John Dewey (Vol. 13). Carbondale: Southern Illinois University Press, 1-62. Di Stefano, G., Gino, F., Pisano, G., & Staats, B. (2014). Learning by Thinking: Overcoming the Bias for Action Through Reflection. Haward Business School Working Paper, 14-093, 1-34. Diambra, J. F., McClam, T., Fuss, A., Burton, B., & Fudge, D. L. (2009). Using a focus group to analyze students' perceptions of a service-learning project. College Student Journal, 43(1), 114-122. Dingman, A.E. (2003). Impact of service-learning on students' subject-centered coursework learning, skills, attitudes, and values: an examination of the effects of best practices in innovative liberal arts courses. (Doctoral dissertation). University of Wisconsin--Madison. Donaghy, M., & Morss, K. (2007). An Evaluation of a Framework for Facilitating and Assessing Physiotherapy Students' Reflection on Practice. Physiotherapy Theory and Practice, 32, 83-94. Dorado, S., & Giles Jr, D. E. (2004). Service-Learning Partnerships: Paths of Engagement. Michigan Journal of Community Service-learning, 11(1), 25-37. Dunlap, M. R. (1998). Voices of Students in Multicultural Service-Learning Settings. Michigan Journal of Community Service-learning, 5, 58-67. Eby, J. (1998). Why service-learning is bad. Retrieved March 2014, from http://www.messiah.edu/agape/learning.html# Resources Ellis, R. (2001). Form-focused instruction and second language learning: Language learning monograph. Wiley-Blackwell. Engstrom, C. M. (2003). Developing collaborative student affairs-academic affairs partnerships for service-learning, in Jacoby, B & Associates (Ed.). Building partnerships for service-learning (pp. 65-84). San Francisco: JosseyBass. Enos, S., & Morton, K. (2003). Developing a theory and practice of campus community partnerships. Building partnerships for service-learning, 20-41. Eyler, J. (2009). The Power of Experiential Education. Liberal Education, 95(4), 24-31. Eyler, J., & Giles Jr., D. E. (1993). What We Know and What We Need to Know About Education in Field Settings. Paper presented at American Educational Research Association, Atlanta. Eyler, J., & Giles, D. E., Jr. (1999). Where's the learning in service-learning? San Francisco: Jossey-Bass. Eyler, J., Giles, D. E. Jr., Stenson, T., & Gray, C. (2001). At a glance: Summary and annotated bibliography of recent service-learning research in higher education (3rd ed.). San Diego: Learn & Serve America National Service-Learning Clearinghouse. Eyler, J., & Giles Jr, D. E. (2002). Beyond surveys: Using the problem solving interview to assess the impact of service-learning on understanding and critical thinking. Service-learning: The essence of the pedagogy, 147-160. Fink, L. D. (2007). The power of course design to increase student engagement and learning. Peer Review, 9(1), 13-17. Finley, A. (2011). Civic learning and democratic engagements: A review of the literature on civic engagement in post-secondary education. Unpublished paper. Fiske, E. B. (2001). Learning in Deed. The Power of Service-Learning for American Schools. Battle Creek, MI: W.K. Kellogg Foundation. Flannery, B. L., & Pragman, C. H. (2008). Working towards empirically-based continuous improvements in service-learning. Journal of Business Ethics, 80(3), 465-479. Foley, N. E. (2006). Preparing for college: Improving .the odds for students with learning disabilities. College Student Journal, 40(3), 641. Foli, K. J., BrasweIl, M., Kirkpatrick, J., & Lim, E. (2014). development of Leadership behaviors in undergraduate nursing students: a service-Learning approach. Nursing Education perspectives, 35(2), 76-82. Fornell, C., & Larcker, D.F., 1981. Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50. Furco, A. (1996). Service-Learning: A Balanced Approach to Experiential Education. Expanding Boundaries: Service & Learning. Corporation for National Service. Retrieved from http://www.wou.edu/-girodrn/670/servicelearning.pdf Furco, A. (2001). Advancing Service-learning at Research Universities.New Directions for Higher Education, (114), 67-78. Furco, A. (2003). Issues of definition and program diversity in the study of servicelearning. In Billig, S. & Waterman, A. (Eds.), Studying service-learning: Innovations in education research methodology (pp. 13-34). Mahwah, NY: Lawrence Erlbaum Associates. Gallini, S. M., & Moely, B. E. (2003). Service-Iearning and engagement, academic challenge, and retention. Michigan journal of community service-learning, 10, 5-14. Gefen, D., & Straub, D.W. (2005). A Practical Guide to Factorial Validity Using PLSGraph: Tutorial and Annotated Example. Communications of AIS, 16 (1), 91-109. Gibson, M.; Hauf, P.; Long, B.S. and Sampson, G. (2011). Reflective practice in service-learning: possibilities and limitations. Education & Training 53(4), 284-296. Gefen, D., Straub, D. W., & Boudreau, M.C. (2000). Structural equation modeling and regression: Guidelines for research practice. Communications of the Association for Information Systems, 4, 1-79. Giles, D. E., & Eyler, J. (1994). The theoretical roots of service-learning in John Dewey: Toward a theory of service-learning. Michigan Journal of Community Service-learning, 1 (1), 77-85. Godfrey, P. C., Illes, L. M., & Berry, G. R. (2005). Creating Breadth in Business Education Through Service-Learning. Academy of Management Learning & Education, 4(3), 309-323. Gosling, D. (2001) Lost Opportunity: What a credit framework would have added to the National Qualifications Framework. Higher Education Quarterly, 55(3), 270-84. Govekar, M. A., & Rishi, M. (2007). Service-learning: Bringing Real-World Education Into the B-School Classroom. Journal of Education for Business, 83(1), 3-10. Govekar, P. L., & Govekar, M. A. (2008). Service-Learning and Volunteering: Does the Course Matter? Journal of the North American Management Society, 3(1), 13-22. Green, A. E. (2001). But you aren't White: Racial perceptions and servicelearning. Michigan Journal of Community Service-learning, 8(1), 18-26. Guo, Z., & Van der Heijden, B.I.J.M. (2008). Employability enhancement of business graduates in China: Reacting upon challenges of globalization and labour market demands, Education and Training, 50(4), 289-304. Guthrie, K., & McCracken, H. (2014). Reflection: the importance of making meaning in e-service-learning courses. Journal of Computing in Higher Education, 26(3), 238-252. Hair, J. F., Anderson, R, E., Tatham, R. L., & Black, W. C. (1995) Multivariate Data Analysis with Readings, 4'" Edition. Englewood Cliffs, NJ: Prentice Hall. Hair, J. B., Babin, Money, B., & Samouel, P. (2003). Essentials of Business Research. NY: Wiley. Hair, J.F., Black, W.C., Babin, B.J., & Anderson, R.E. (2010), Multivariate Data Analysis, Englewood Cliffs, NJ: Prentice Hall. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Thousand Oaks, CA: Sage. Hanifan, L. J. (1916). The Rural School Community Center. Annals of the American Academy of Political and Social Science, 67, 130-38. Hardy, M. S., & Schaen, E. B. (2000). Integrating the classroom and community service: Everyone benefits. Teaching of Psychology, 27(1), 47-49. Harris, C. (2010). Active democratic citizenship and service-learning in the postgraduate classroom. Journal of Political Science Education, 6(3), 227-243. Hanvood, A. M., & Radoff, S. A. (2009). Reciprocal benefits of mentoring: Results of a middle school-university collaboration. In Moely, B. E., Billig, S. H. & Holland, B. A. (Eds.), Advances in service-learning research, 9. Creating our identities in service-learning and community engagement. Hatcher, J. A. (1997). The Moral Dimensions of John Dewey's Philosophy: Implications for Undergraduate Education. Michigan Journal of Community Service-learning, 4,22-29. Hatcher, J.A., Bringle, R.G., & Muthiah, R. (2004). Designing effective reflection: What matters to service-learning? Michigan Journal of Community Service Learning, 1 1(1), 38-46. Healey, M., & Jenkins, A. (2000). Kolb's experiential learning theory and its application in geography in higher education. Journal of Geography, 99(5), 185-195. Hellman, C.M.; Hoppes, S. & Ellison, G.C. (2006). Factors Associated With College Student Intent to Engage in Community Service. The Journal of Psychology, 140(1), 29-39. Hernandez, S. A., & Newmand, C. M. (2006). Minding our Business: A model of service-learning in entrepreneurship education. Journal of Entrepreneurship Education, 9, 53-112. Holdsworth, C., & Quinn, J. (2012). The epistemological challenge of higher education student volunteering:''reproductive" or "deconstructive" volunteering? Antipode, 44(2), 386-405. Horkheimer, M. (1 982 [I 9371) 'Traditional and critical theory', in M. Horkheimer, Critical Theory: Selected Essays, pp. 188-243. Trans. M.J. O'Connell. New York: Continuum. Howard, J. (2001). Service-Learning Course Design Workbook. Howard, J. (2003). Service-learning research: Foundational issues. In Billig, S & Waterman, A. (Eds.), Studying service-learning: Innovations in education research methodology (pp. 1-12). Mahwah, NY: Lawrence Erlbaum Associates. Hoxmeier, J., & Lenk, M.M. (2003). "ServiceLearning in Information Systems Courses: Community Projects that Make a Difference", Journal of Information Systems Education, 14(1), 91-100. Hurtado, S., Milem, J., Clayton-Pedersen, A., & Allen, W. (1999). Enacting Diverse Learning Environments: Improving the Climate for Racial/Ethnic Diversity in Higher Education. ASHE-ERIC Higher Education Report, Vol. 26, No. 8. ERIC Clearinghouse on Higher Education, One Dupont Circle, NW, Suite 630, Washington, DC 20036-1181. Jacoby, B. (1996). Service-learning in higher education: Concepts and practices. San Francisco, CA: Jossey-Bass Publishers. Jacoby, B. (Ed.). (2003). Building partnerships for service-learning. John Wiley & Sons. Jacoby, B. (2009). Civic engagement in higher education. Concepts and practices, Jossey-Bass: San Francisco. Jacoby, B. (2014). Service-Learning Essentials: Questions, Answers, and Lessons Learned. Jossey-Bass: San Francisco. Jameson, J. K., Clayton, P. H., & Jaeger, A. J. (201 1). Community-engaged scholarship through mutually transformative partnerships. Participatory partnerships for social action and research, 259-278. Jameson, J. K., Clayton, P. H., & Ash, S. L. (2013). Conceptualizing, assessing, and investigating academic learning in service-learning. Research on Servicelearning: Conceptual Frameworks and Assessment: Students and Faculty, 85-110. John, L., & James, S. (2011). IMPACT: A Practical Guide to Evaluating Community Information Projects. Knight Foundation, 1-36. Jones, S. R., & Hill, K. (2001). Crossing high street: Understanding diversity through community service-learning. Journal of College Student Development, 42(3), 204-216. Jorge, E. (2003). Outcomes for community partners in an unmediated service-learning program. Michigan Journal of Community Service-learning, 10, 28-38. Kabli, N., Liu, B., Seifert, T., & Arnot, M. I. (2013). Effects of Academic Servicelearning in Drug Misuse and Addiction on Students' Learning Preferences and Attitudes Toward Harm Reduction. American journal of pharmaceutical education, 77(3). Karim, J. (2009). Emotional labor and psychological distress: Testing the mediatory role of work-family conflict. European Journal of Social Sciences, 11(4), 584-598. Karlberg, M. (2005). Elevating the service in service-learning. Journal of the Northwestern Communication Association, 34, 16-36. Kaye, C. B. (2004). The complete guide to service-learning: Proven, practical ways to engage students in civic responsibility, academic curriculum, & social action. Free Spirit Publishing. Kaye, L. W. (2002). Service utilization and support provision of care giving men. Men as caregivers: Theory, research, and service implications, 359-78. Kendall, J. (1991). Principles of good practice in combining service and learning. Journal of Cooperative Education, 27(2), 93-97. Kendall, J. C. (1990). Combining Service and Learning. A Resource Book for Community and Public Service. Volume I. National Society for Internships and Experiential Education, 3509 Haworth Drive, Suite 207, Raleigh, NC 27609. King, P., & Kitchener, K. (1994) Developing Reflective Judgement. San Francisco, Jossey-Bass. Kisha, D. (2013). Exploring the Impact of Critical Reflection through the use of Service-Learning And Digital Storytelling. i-manager's Journal on School Educational Technology, 9(11), June - August 2013. Kline, R. B. (2005). Principles and practice of structural equation modeling. (2nd ed.). New York: Guilford Press. Kolb, D. A. (1984). Experiential learning: Experience as the source of learning and development. New Jersey: Prentice-Hall. Kovarik, M. (2010). The Effect of Service-Learning on Interdisciplinary Learning and Curriculum Reinforcement, and Its Application to Public School Environments. International Journal for the Scholarship of Teaching and Learning, 4,(1). Kraft, R. (1998). Service-learning: An introduction to its theory, practice, and effects. In J. Craig (Ed.). Advances in education research (pp. 7-23). Washington DC: National Library of Education. Kronick, R.F., & Cunningham, R.B. (2013). Service-learning: Some academic and community recommendations. Journal of Higher Education Outreach and Engagement, 17(3), 139-152. Kruger, J.S., Kruger, D.J., & Suzuki, R. (2015). Assessing the Effectiveness of Experiential Learning in a Student-Run Free Clinic. Pedagogy in Health Promotion, 1 (2), 91-94. Kulas, J. T., & Stachowski, A. A. (2009). Middle category endorsement in oddnumbered Likert response scales: Associated item characteristics, cognitive demands, and preferred meanings. Journal of Research in Personality, 43(3), 489-493. doi: 10.1016/j.jrp.2008.12.005. Kulas, J. T., Stachowski, A. A., & Haynes, B. A. (2008). Middle response functioning in Likert-responses to personality items. Journal of Business and Psychology, 22(3), 25 1-259. doi: 10.1007/s10869-008-9064-2. Kulkarni, T. (2014). Service Learning as a Pedagogical Tool for Citizen Stewards. The Common Good: A SUNY Plattsburgh Journal on Teaching and Learning, 2(1), Article 4, 1-6. Kumar, R. (2005). Research Methodology: A Step by Step guide for Beginners. Thousand Oak: Sage. Latane, B. (1981). The psychology of social impact. American psychologist, 36(4), 343. Le, Q. V., Raven, P. V., & Chen, S. (2013). International Service-learning and Short-Term Business Study Abroad Programs: A Case Study. Journal of Education for Business, 88(5), 301-306. Lewis, J. (2007). Academic literacy: Principles and learning opportunities for adolescent readers. Adolescent literacy instruction: Policies and promising practices, 143-166. Love, R. (2008). On Linkages: Access To Healthy Food in A Low-Income Urban Community: A Service-Leaning Experience. Public Health Reports, 123(2), 244. MacDonald, W. (2009). Too much of a good thing? Refocusing the benefits of community engaged learning. Trends & Issues. April, 1-3. Madsen, S. R. (2004). Academic service-learning in human resource management education. Journal of Education for Business, 79(6), 328-332. Mahasneh, R., Tawalbeh, A., Al-Smadi, R., Ghaith, S., & Dajani, R. (2012). Integrating service-learning in Jordanian higher education. Innovations in Education and Teaching International. Innovations in Education and Teaching International, 49(4), 415-425. Malaysia Education Blueprint 2015 -2025 (Higher Education) Executive Summary (2015). Ministry of Education. [online]. Available at: http://hes.moe.gov.mv/event/docs/4.%20Executive%2OSumma%2OPPPM%2O2O15-2025.pdf [Accessed on l0th May 2015]. Mayhew, M. J., & King, P. (2008). How curricular content and pedagogical strategies affect moral reasoning development in college students. Journal of Moral Education, 37(1), 17-40. McBride, A. M., & Sherraden, M. W. (Eds.). (2007). Civic service worldwide: Impacts and inquiry. ME Sharpe. McClam, T., Diambra, J. F., Burton, B., Fuss, A., & Fudge, D. L. (2008). An analysis of a service-learning project: Students' expectations, concerns, and reflections. Journal of Experiential Education, 30(3), 236-249. McDaniels, P. E. W., Weston, S. S., Barrow, G. N., Long, .B. N., Nagorka, T. R., Johnson, N. C., & Young, D. J. (2013). The Effectiveness of the Service-Learning Component in the English Capstone Course: Jackson State University Students Reflect on and Respond to Service Requirements. Researcher: An lnterdisciplinary Journal, 26(2), 87. McEachern, R. W. (2006). Incorporating Reflection into Business Communication Service-Learning Courses. Business Communication Quarterly, 69(3), 312-316. McEwen, M. K. (1996). Enhancing student learning and development through service-learning. Service-learning in higher education: Concepts and practices, 53-91. McKay, V. C., & Rozee, P. D. (2004). Characteristics of Faculty Who Adopt Community Service-learning Pedagogy. Michigan Journal of Community Service-learning, 10(2), 21-33. Megivern, L. E. (2010). Political, Not Partisan: Service-Learning as Social Justice Education. The Vermont Connection Student Affairs Journal, 31, 60-71. Melchior, A., & Bailis, L. N. (2002). Impact of service-learning on civic attitudes and behaviors of middle and high school youth: Findings from three national evaluations. Advances in service-learning research, 1, 201-222. Meyers, S. A. (2009). Service-learning as an Opportunity for Personal and Social Transformation. International Journal of Teaching and Learning in Higher Education, 21(3), 373-381. Mezirow, J. (2000). Learning to think like an adult: Core concepts of transformation theory. In J. R. Mezirow and Assoc. (Eds.), Learning as transformation: Critical perspectives on a theory of progress (pp. 1-33). San Francisco: Jossey-Bass. Mezirow, J., & Associates. (2000). Learning as transformation. San Francisco: Jossey-Bass. Miller, G. M., & Neese, L. A. (1997). Self-esteem and reaching out: Implications for service-learning. Professional School Counseling, 29-32. Mintz, S. D., & Hesser, G. W. (1996). Principles of good practice in servicelearning. Service-learning in higher education, 26-52. Mitchell, T. D. (2008). Traditional vs. critical service-learning: Engaging the literature to differentiate two models. Michigan Journal of Community Servicelearning, 14(2). Moely, B. E., McFarland, M., Miron, D., Mercer, S., & Ilustre, V. (2002). Changes in college students' attitudes and intentions for civic involvement as a function of service-learning experiences. Michigan Journal of Community Servicelearning, 9, 18-26. Molee, L. M., Henry, M. E., Sessa, V. I., & McKinney-Prupis, E. R. (2010). Assessing learning in service-learning courses through critical reflection. Journal of Experiential Education, 33(3), 239-257. Morton, K. (1 995). The irony of service: Charity, project and social change in servicelearning. Michigan Journal of Community Service-learning, 2(1), 19-32. Mottner, S. (2010). Service-Learning in a Nonprofit Marketing Course: A Comparative Case of Pedagogical Tools. Journal of Nonprofit & Public Sector Marketing, 22:231-245. Murphy, A. R. (2010). Conscience and community: Revisiting toleration and religious Dissent in early modem England and America. Perm State Press. Narvaez, D., & Bock, T. (2002). Moral schemas and tacit judgement or how the Defining Issues Test is supported by cognitive science. Journal of Moral Education, 31(3), 297-314. National Commission on Service-Learning. (2002). Learning in deed: The power of service-learning for American schools. Washington, DC: National Commission on Service-Learning. National Service-Learning Clearinghouse. (2008). History of Service-learning in Higher Education. Retrieved on June 10, 2014. http://www.servicelearning.org/what_is_service-learning/history_hesl. NaudC, L. (2012). At the cultural crossroads: Intergroup psychology among students in a service-learning programme. Current Psychology, 31, 221-245. Nokes, K. M., Nickitas, D. M., Keida, R., & Neville, S. (2005). Does service-learning increase cultural competency, critical thinking, and civic engagement? The Journal of Nursing Education, 44(2), 65-70. Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill. O'Grady, C.R. (2000). Integrating service-learning and multicultural education: An overview. In C.R. O'Grady (Ed.), Integrating service-learning and multicultural education in colleges and Universities (pp. 1-19). Mahwah, NJ: Lawrence Erlbaum. O'Leary, Z. (2004). The essential guide to doing research. Sage. O'Meara, K. (2011). Inside the panopticon: Studying academic reward systems. In Higher education. Handbook of theory and research (pp. 16 1-220). Springer Netherlands. O'Meara, K. (2012). Research on faculty motivation for service-learning. In Clayton, P., Bringle, R. & Hatcher, J (Eds.). Research on Service-learning: Conceptual Frameworks and Assessment (p. 215-243). Stylus Publishing, LLC. O'Meara, K. Sandmann, L.R., Saltmarsh, J. & Giles, D.E. (2011). Studying the professional lives and work of faculty involved in community engagement. Innovative Higher Education, 36(2). 83-96. Overall, P. M. (2010). The effect of service-learning on LIS students' understanding of diversity issues related to equity of access. Journal of Education for Library and Information Science, 251-266. Papamarcos, S. D. (2005). Giving traction to management theory: Today's service learning. Academy of Management Learning & Education, 4(3), 325-335. Parker, B., & Altman, D. (2007). Service-learning and study abroad: Synergistic learning opportunities. Michigan Journal of Community Service-learning, 40-53. Pascarella, E. T., & Terenzini, P. T. (2005). How college affects students (Vol. 2). K. A. Feldman (Ed.). San Francisco, CA: Jossey-Bass. Paul, R., & Elder, L. (2005). A guide for educators to critical thinking competency standards: Standard, principles, performance indicators, and outcomes with a critical thinking master rubric. Foundation Critical Thinking. Paxton, J. (2015). A practical guide to incorporating service-learning into development economics classes. International Review of Economics Education, 18, 25-36. Pelco, L.E., Ball, C.T., & Lockeman, K.S. (2014). Student growth from servicelearning: A comparison of first-generation and non-first-generation college students. Journal of Higher Education Outreach & Engagement, 18(2), 49-65. Pedhazur, E. J., & Schrnelkin, L. P. (1991). Measurement, design, and analysis: An integrated approach. Hillsdale, NJ: Erlbaum. Penn, E. B. (2003). Service-learning: A tool to enhance criminal justice. Journal of Criminal Justice Education, 14(2), 371-383. Peterson, B. A., & Yockey, J. (2006). Service-learning projects: Meeting community needs. Home Health Care Management & Practice, 18, 315-322. Peterson, R. A., & Yeolib, K. (2013). On the Relationship Between Coefficient Alpha and Composite Reliability. Journal of Applied Psychology, 98(1), 194. Petkus, E., Jr. (2000). A theoretical and practical framework for service-learning in marketing: Kolb's experiential learning cycle. Journal of Marketing Education, 22(1), 64-71. Pettigrew, T.F., & Tropp, L.R. (2000). Does intergroup contact reduce prejudice? Recent meta-analytic findings. In S. Oskamp (Ed.). Reducing prejudice and discrimination (pp. 93-114). Mahway, NJ: Lawrence Erlbaum. Porter Honnet, E., & S. J. Poulsen. 1989. Principles of good practice for combining service and learning. Racine, Wise: The Johnson Foundation. Preacher, K., & Hayes, A. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40 (3), 879-891. Prentice, M. (2007). Service learning and civic engagement. Academic Questions, 20, 135-145. Pritchard, F. F., & Whitehead III, G. I. (2004). Serve and learn: implementing and evaluating service-learning in middle and high schools. Routledge. Pugh, J. (2011). Breaking the Study Abroad Bubble: The Effect of Local Immersion, Skills Training, and Service-learning on Medium-Term Educational and Professional Preparedness. In APSA 2011 Annual Meeting Paper. Putnam, R. (2000). Bowling Alone: the Collapse and Revival of American Community. New York: Simon and Schuster. Quan V. Le & Raven, P.V. (2015). An Assessment of Experiential Learning of Global Poverty Issues Through International Service Projects. Journal of Teaching in International Business, 26(2), 136-158. Rama, D. V., Ravenscroft, S. P., Wolcott, S. K., & Zlotkowski, E. (2000). Service-Learning Outcomes: Guidelines for Educators and Researchers. Issues in Accounting Education, 15(4), 657-692. Reeb, R. N. (2010). Service-learning in community action research: Introduction to the special section. American journal of community psychology, 46(3-4), 413-417. Reitenauer, V. L. (2005). Becoming Community: Moving from I to We. Cress, MC, Collier, JP, Reitenauer, LV and Associates. Learning Through Service: A Student Guidebook for Service-learning Across the Disciplines, Sterling, VA: Stylus Publishing, LLC. Revans, R. (201 =1). ABC of Action Learning. Farnham: Tower Publishing Limited. Roche, A., & Coote, S. (2008). Focus group study of student physiotherapists' perceptions of reflection, Medical Education, 42(11): 1064-70 Rockquemore, IS. A., & Hanvell Schaffer, R. (2000). Toward a theory of engagement: A cognitive mapping of service-learning experiences. Michigan Journal of Community Service-learning, 7(1). Root, S., Callahan, J., & Sepanslu, J. (2002). Building teaching dispositions and service-learning practice: A multi-site study. Michigan Journal of Community Service-learning, 8(2), 50. Ross, M.E.T. (2012). Linking Classroom Learning to the Community Through Service-learning. Journal of Community Health Nursing, 29, 53-60. Said, H., Ahmad, I., Hassan, Z., & Awang, Z. (2015). Service Learning as Critical Pedagogy: Implications for Student Community Awareness and Citizenship Development. Mediterranean Journal of Social Sciences, 6(2), 472-478. Sandaran, S.C. (2012). Service-learning: Transforming Students, Communities and Universities, The 8th International Language for Specific Purposes (LSP) Seminar - Aligning Theoretical Knowledge with Professional Practice. Procedia - Social and Behavioral Sciences, 66, 380 - 390. Sandmann, L., Saltmarsh, J., & O'Meara, K. (2008). An integrated model for advancing the scholarship of engagement: Creating academic homes for the engaged scholar. Journal of Higher Education Outreach and Engagement, 12(1), 47-63. Saunders, M. N., Saunders, M., Lewis, P., & Thornhill, A. (201 1). Research methods for business students (5th Ed). Pearson Education India. Scales, P. C., & Roehlkepartain, E. C. (2004). Service to others: A "gateway asset" for school success and healthy development. In National Youth Leadership Council. Growing to greatness: The state of service-learning project. St. Paul, MN: Author. Schmidt, A., & Robby, M. A. (2002). What's the value of service-learning to the community? Michigan Journal of Community Service-learning, 9, 27-33. Scholz, R. W., Lang, D. J., Wiek, A., Walter, A. I., & Stauffacher, M. (2006). Transdisciplinary case studies as a means of sustainability learning: Historical framework and theory. International Journal of Sustainability in Higher Education, 7(3), 226-25 1. Schon, D.A. (1983). The reflective practitioner. New York: Basic Books. Schuetze, U. (2010). How do female and male students work with an online vocabulary program?. In Society for Information Technology & Teacher Education International Conference (1), 1620-1625. Sekaran, U. 2000. Research veth hods for bzainess. A skill building approaclz. (3rd ed.) New. York: Wiley. Sen, B.A. (20 10). Reflective writing: a management skill. Library Management, 3l(1-2), pp. 79-93. Shulman, L. S. (1991). Pedagogical ways of knowing. Institute of Education. Sidanius, J., Van Laar, C., Levin, S., & Sinclair, S. (2004). Ethnic enclaves and the dynamics of social identity on the college campus: the good, the bad, and the ugly. Journal of personality and social psychology, 87(1), 96. Sigmon, R. (1979). Service-learning: Three principles. Synergist, 8(1), 9-11. Sigmon, R. L. (1996). Journey to Service-Learning: Experiences from Independent Liberal Arts Colleges and Universities. Council of Independent Colleges, One Dupont Circle, Suite 320, Washington, DC 20036-1110. Sikula, J., & Sikula Sr, A. (2005). Spirituality and service-learning. New Directions for Teaching and Learning, (104), 75-81. Silcox, H. (1993). A how-to guide to reflection: Adding cognitive learning to community service programs. Holland, PA: Brighton Press. Silverman, J. C. (2007). Epistemological beliefs and attitudes toward inclusion in preservice teachers. Teacher education and special education: the journal of the teacher education division of the council for exceptional children, 30(1), 42-51. Simons, L., & Cleary, B. (2006). The influence of service-learning on students' personal and social development. College Teaching, 54(4), 307-319. Smith, R.A, & Pilling, B. (2007). Allied health graduate program - supporting the transition from student to professional in an interdisciplinary program. J Interprof Care, 21(3), 265-76. Smith, E. (2011). Teaching critical reflection. Teaching in Higher Education, 16(2), 211-223. Smith-Par'lol'a, J., & G'ok'e-Par'iol'a, A. (2006). Expanding the parameters of service learning: A case study. Journal of Studies in International Education, 10(1), 71-86. Speck, B. W. (2001). Why Service-learning?. New directions for higher education, (114), 3-13. Stachowski, L.L., & Frey, C.J. (2005).Student Teachers' Reflections on Service and Learning in Navajo Reservation Communities: Contextualizing the Classroom Experience. School Community Journal, 15(2), 101 - 120. Stanton, T. (1990). Service-learning: Groping toward a definition. Combining service and learning: A resource book for community and public service, 1, 65-68. Staples, D.S., & Seddon, P. (2004). Testing the technology-to-performance chain model, Journal of Organizational and End User Computing, 16(4), 17-26. Stappenbelt, B. (2010). The influence of action learning on student perception and performance. Australasian Journal of Engineering Education, 16(1), 1-11. Starik, M., Rands, G., Marcus, A.A., & Clark, T.S. (2010). Guest Editorial: In Search of Sustainability in Management Education. Academy of Management Learning & Education. 9(3), 377-383. Steinberg, K. S., Hatcher, J. A., & Bringle, R. S. (2011). Civic-minded graduate: A north star. Michigan Journal of Community Service Learning, 18(1), 19-33. Stewart, F. (2010). Inclusive Growth: An Interpretation in the Malaysian Context: Implications for Monitoring, Measurement and Policies. Internal Report Prepared for the Economic Planning Unit (EPU) and UNDP Malaysia. Stewart, T., & Webster, N. (Eds.). (2010). Problematizing service-learning: Critical reflections for development and action. IAP. Stoecker, R., & Beckman, M. (2009). Making higher education civic engagement matter in the community. Campus Compact. Available at: www.compact.org/news/malung-higher-education-civic-engagementmatter-inthe-community/9748/ (accessed 17 September 2014). Striano, M. (2009). Managing educational transformation in the globalized world: A Deweyan perspective. Educational Theory, 59(4), 379-393. Stringfellow, J. L., & Edmonds-Behrend, C. R. (2013). Service-learning: Extending the Classroom to the Community. International Journal for Professional Educators, 42. Sutheimer, S., & Pyles, J., (2011). Integrating sustainability and service-learning into the science curriculum. In McDonald, T. (Ed.), - Social responsibility and sustainability. Multidisciplinary perspectives through service-learning (pp. 21-34). Stylus Pub., Sterling, Va, Tabachruck, B. G., & Fidell, L. S. (2001). Using Multivariate Statistics. (4th ed.).Boston, MA: Allyn and Bacon. The Star (2010). Varsities with best outreach programme to get grants. (2010). The Star. 1st December, 2010 retrieved on 12th April, 2011 from http://thestar.com.my/news/story.asp?file=/2O10112/ l/nation/7533958&sec=nation. Toncar, M. F., Reid, J. S., Bums, D. J., Anderson, C. E., & Nguyen, H. P. (2006). Uniform assessment of the benefits of service-learning: The development, evaluation, and implementation of the SELEB scale. Journal of Marketing Theory and Practice, 14(3), 223-23 8. Tse, A., Tse, K., Yin, C., Ting, C., Yi, K., Yee, K., & Hong, W. (1995). Comparing two methods of sending out questionnaires: E-mail versus mail. Journal of the Market Research Society, 37(4): 44 1-446. Twenge, J. M., & Campbell, W. K. (2008). Increases in Positive Self-views Among High School Students Birth-Cohort Changes in Anticipated Performance, Self-Satisfaction, Self-Liking, and Self-Competence. Psychological Science, 19(11), 1082-1086. UNDP (2014). Malaysia Hwnan Development Report 201 3: Redesigning an inclusive Future (2014). United Nations Development Programme, Malaysia, 0 UNDP 2014. [online]. Available at: http://www.mhdr.my/files/editorfiles//files/MHDR% 202013.pdf [Accessed on 20th February 201 51. Urbach, N., & Ahlemann, F. (2010). "Structural Equation Modeling in Information Systems Research Using Partial Least Squares," Journal of Information Technology Theory and Application (JITTA): Vol. 11 : Iss. 2, Article 2. Urraca, B., Ledoux, M., & Harris 111, J. T. (2009). Beyond the comfort zone: Lessons of intercultural service. Clearing House: A Journal of Educational Strategies, Issues and Ideas, 82(6), 28 1-289. Varlotta, L. E. (1997). Service-learning as community: A critique of current conceptualizations and a charge to chart a new direction (Doctoral dissertation, Miami University, Department of Educational Leadership). Varty, A.K., Lishawa, S.C., & Tuchrnan, N.C., (2011). Sustainability education through an interdisciplinary and service-learning approach. In McDonald, T. (Ed.), Social responsibility and sustainability: Multidisciplinary perspectives through service-learning. Stylus Pub., Sterling, Va, pp. 35-60. Verjee, B. (20 10). Service-learning: Charity-based or transformative. Transformative Dialogues: Teaching & Learning Journal, 4(2), 1 - 13. Vernon, A., & Foster, L. (2002). Nonprofit Agency Perspectives of Higher Education Service-learning and Volunteerism. Journal of Non-profit & Public Sector Marketing, 10(2), 207-23 0. Vogelgesang, L. J., &'Astin, A. W. (2000). Comparing the effects of community service and service-learning. Michigan Journal of Community Service-learning, 7, 25-34. Wade, R. C. (Ed.). (1 997). Community service-learning: A guide to including service in the public school curriculum. SUNY Press. Waghid, Y. (2002). Knowledge production and higher education transformation in South Africa: Towards reflexivity in university teaching, research and community service. Higher Education, 43(4), 457-488. Warren, M. R., Thompson, J. P., & Saegert, S. (2001). The role of social capital in combating poverty. Social capital and poor communities, 1-28. Welch, M., & James, R.C. (2007). An Investigation on the Impact of a Guided Reflection Technique in Service-Learning Courses to Prepare Special Educators. Teacher Education and Special Education, 30(4), 276-285. Wells, C. V., & Grabert, C. (2004). Service-learning and mentoring: Effective pedagogical strategies. College Student Journal, 38(4), 573. Westheimer, J., & Kahne, J. (2003). Teaching justice: Indoctrination, neutrality, and the need for alternatives. In annual meeting of the American Educational Research Association. Chicago, IL. Whitley, B. E. (2002). Principles of research in behavioral science. New York, NY: McGraw-Hill. Williams, D. R., & Driscoll, A. (1 997). Connecting curriculum content with community service: Guidelines for student reflection. Journal of Public Service & Outreach, 2(1):33-42. Williams, R. M., Wessel, J., Gemus, M., & Foster-Seargeant, E. (2002). Journal writing to promote reflection by physical therapy students during clinical placements. Physiotherapy Theory and Practice, 18, 5- 15. Winter, J., & Cotton, D. (2012). Making the hidden curriculum visible: sustainability literacy in higher education. Environmental Education Research, 18(6),7 83-796. Zikmund W G. (2003) Business Research Methods, (7th ed). Thomson/South-Western Zlotkowski, E. (1 997). Service-learning and the process of academic renewal. Journal of Higher Education Outreach and Engagement, 2(1). Zlotkowski, E. (1999). Pedagogy and engagement. In R. G. Bringle, R. Games, & E. A. Malloy (Eds.), Colleges and ziniversities as citizens (pp. 96-120). Boston: Allyn & Bacon. Zlotkowski, E. A., Longo, N. V., & Williams, J. R. (Eds.). (2006). Students as colleagues: Expanding the circle of sewice-learning leadership. Campus Compact. |