Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia

Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia

Many researchers conducted study in the area of job performance but there is little research and less focus on service organizations, particularly educational institution. The main aim of this study is to examine the impact of social media usage and leadership styles on job performance of administ...

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Main Author: Nor Hidayah, Ishak
Format: Thesis
Language:eng
eng
Published: 2016
Subjects:
HD58.7 Organizational Behavior.
Online Access:https://etd.uum.edu.my/5960/1/s814281_01.pdf
https://etd.uum.edu.my/5960/2/s814281_02.pdf
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id my-uum-etd.5960
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Johari, Husna
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Nor Hidayah, Ishak
Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia
description Many researchers conducted study in the area of job performance but there is little research and less focus on service organizations, particularly educational institution. The main aim of this study is to examine the impact of social media usage and leadership styles on job performance of administrative officers in Universiti Utara Malaysia (UUM). Thus, the objectives of this research are twofold (i) to examine the impact of social media usage on job performance of administrative officers in UUM and (ii) to examine the relationship between leadership style and job performance of administrative officers in UUM. In assessing the relationship between the variables, a total of 152 questionnaires were distributed and 93 are completed and analysed using descriptive and inferential data analysis technique. The findings of this research reveal that transactional leadership has significant influence on administrative officers‟ job performance while social media usage and transformational leadership style are not significant towards their job performance. Recommendations and implications for future research and practice were also discussed.
format Thesis
qualification_name masters
qualification_level Master's degree
author Nor Hidayah, Ishak
author_facet Nor Hidayah, Ishak
author_sort Nor Hidayah, Ishak
title Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia
title_short Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia
title_full Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia
title_fullStr Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia
title_full_unstemmed Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia
title_sort social media usage, leadership style and job performance among administrative officers of universiti utara malaysia
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2016
url https://etd.uum.edu.my/5960/1/s814281_01.pdf
https://etd.uum.edu.my/5960/2/s814281_02.pdf
_version_ 1747827999882870784
spelling my-uum-etd.59602021-04-19T03:00:18Z Social media usage, leadership style and job performance among administrative officers of Universiti Utara Malaysia 2016 Nor Hidayah, Ishak Johari, Husna School of Business Management School of Business Management HD58.7 Organizational Behavior. Many researchers conducted study in the area of job performance but there is little research and less focus on service organizations, particularly educational institution. The main aim of this study is to examine the impact of social media usage and leadership styles on job performance of administrative officers in Universiti Utara Malaysia (UUM). Thus, the objectives of this research are twofold (i) to examine the impact of social media usage on job performance of administrative officers in UUM and (ii) to examine the relationship between leadership style and job performance of administrative officers in UUM. In assessing the relationship between the variables, a total of 152 questionnaires were distributed and 93 are completed and analysed using descriptive and inferential data analysis technique. The findings of this research reveal that transactional leadership has significant influence on administrative officers‟ job performance while social media usage and transformational leadership style are not significant towards their job performance. Recommendations and implications for future research and practice were also discussed. 2016 Thesis https://etd.uum.edu.my/5960/ https://etd.uum.edu.my/5960/1/s814281_01.pdf text eng public https://etd.uum.edu.my/5960/2/s814281_02.pdf text eng public masters masters Universiti Utara Malaysia Androniki Kavoura (2014). Social media, online imagined communities and communication research. Library Review, Vol. 63 Iss 6/7 pp. 490 – 504. Andrea Broughton, Tom Higgins, Ben Hicks and Annette Cox (2010). 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