Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia

Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia

The purpose of this research is to examine whether there exists a relationship between effectiveness of training programs through the dimension of Training Methodology, Trainer/Facilitator, Research Objective and Organization Support with job performance which is organized by the Department of the R...

Full description

Saved in:
Bibliographic Details
Main Author: Mohamad Ezanee, Yazid
Format: Thesis
Language:eng
eng
Published: 2016
Subjects:
HD58.9 Organizational Effectiveness.
Online Access:https://etd.uum.edu.my/5997/1/s814275_01.pdf
https://etd.uum.edu.my/5997/2/s814275_02.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.5997
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Abdul Majid, Abdul Halim
topic HD58.9 Organizational Effectiveness.
spellingShingle HD58.9 Organizational Effectiveness.
Mohamad Ezanee, Yazid
Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia
description The purpose of this research is to examine whether there exists a relationship between effectiveness of training programs through the dimension of Training Methodology, Trainer/Facilitator, Research Objective and Organization Support with job performance which is organized by the Department of the Registrar, Universiti Utara Malaysia. A total of 92 respondents from the Administrative and Professional in UUM had returned the questionnaire in this study. In this study, descriptive and inferential analysis was used. Descriptive analysis is used to analyze the demographics of the respondents and identify the levels of the variables involved. The inferential analysis involves correlation to identify the relationship between the effectiveness of training programs through the dimension of Training Methodology, Trainer/Facilitator, Research Objective and Organization Support with work performance. Findings show that, there is a relationship, significant and a positive influence between effectiveness of training programs through the dimension of Training Methodology, Trainer/Facilitator, Research Objective, Organization Support and job performance.
format Thesis
qualification_name masters
qualification_level Master's degree
author Mohamad Ezanee, Yazid
author_facet Mohamad Ezanee, Yazid
author_sort Mohamad Ezanee, Yazid
title Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia
title_short Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia
title_full Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia
title_fullStr Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia
title_full_unstemmed Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia
title_sort keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di universiti utara malaysia
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2016
url https://etd.uum.edu.my/5997/1/s814275_01.pdf
https://etd.uum.edu.my/5997/2/s814275_02.pdf
_version_ 1747828003998531584
spelling my-uum-etd.59972021-04-06T06:30:06Z Keberkesanan program latihan dalam meningkatkan prestasi kerja kakitangan pengurusan dan profesional (bukan akademik) di Universiti Utara Malaysia 2016 Mohamad Ezanee, Yazid Abdul Majid, Abdul Halim School of Business Management School of Business Management HD58.9 Organizational Effectiveness. The purpose of this research is to examine whether there exists a relationship between effectiveness of training programs through the dimension of Training Methodology, Trainer/Facilitator, Research Objective and Organization Support with job performance which is organized by the Department of the Registrar, Universiti Utara Malaysia. A total of 92 respondents from the Administrative and Professional in UUM had returned the questionnaire in this study. In this study, descriptive and inferential analysis was used. Descriptive analysis is used to analyze the demographics of the respondents and identify the levels of the variables involved. The inferential analysis involves correlation to identify the relationship between the effectiveness of training programs through the dimension of Training Methodology, Trainer/Facilitator, Research Objective and Organization Support with work performance. Findings show that, there is a relationship, significant and a positive influence between effectiveness of training programs through the dimension of Training Methodology, Trainer/Facilitator, Research Objective, Organization Support and job performance. 2016 Thesis https://etd.uum.edu.my/5997/ https://etd.uum.edu.my/5997/1/s814275_01.pdf text eng public https://etd.uum.edu.my/5997/2/s814275_02.pdf text eng public masters masters Universiti Utara Malaysia Abdul Halim, Nik Maheran dan Rosni (2001). Peranan Program Latihan Sumber Manusia dalam Meningkatkan Prestasi Kerja. Jelapang. 2 (2). pp. 13-19. Abd Hair Awang, Rahmah Ismail, Zulridah Mohd Noor & Salma Hamzah (2010). Impak Program Latihan Pekerja Sektor Perhotelan, Teknologi Maklumat Dan Komunikasi. Volume 5, Number 1, 11 – 25. Abdul Latif Abdul Kadir dan Maimunah Ismail (1997). Hubungan Keberkesanan Latihan dengan Prestasi Kerja. Pertanika J. Soc. Sci. & Hum. 5(2): 73-82. Universiti Putra Malaysia Press. Alliger, G. M., & Janak, E. A. (1989). Kirkpatrick's levels of training criteria: Thirty years later. Personnel psychology, 42(2), 331-342. Alias, M., Mohd Rasdi, R., Ismail, M., & Abu Samah, B. (2013). Predictors of workplace deviant behaviour: HRD agenda for Malaysian support personnel. European Journal of Training and Development, 37(2), 161-182. Analoui, F. (1999). Effective human resource development: a challenge for developing countries. Ashgate Publishing Ltd. Babkina, M. (2014). Training Transfer improvement at organizational level. Bartlett, R. H., & Megginson, D. (1993). The Mabo Decision: And the Full Text of the Decision in Mabo and Others V. State of Queensland: with Commentary. Butterworths. Bergman, B., & Klefsjo, B. (1994). Statistics and TQM in industrial continuing education. International Journal of Continuing Engineering Education and Life Long Learning, 4(1-2), 114-121. Blum, M. L., & Naylor, J. C. (1968). Industrial psychology: Its theoretical and social foundations. Harper & Row. Brinkerhoff, R. O. dan Montesino, MV (1995). Partnerships for Training Transfer: Lessons from a Corporate Study. Human Resource Development Quarterly, 6(3), 263-273. Brinkerhoff, R.O. (2006). Increasing Impact of Training Investment: An Evaluation Strategy for Building Organizational Learning Capability, Industrial and Commercial Training, Vol. 38, No.6, pp. 302-307. Broad, M. L., & Newstrom, J. W. (1992). Transfer of Training: Action-Packed Strategies To Ensure High Payoff from Training Investments. Corporate and Professional Publishing Group, Addison-Wesley Publishing Co., One Jacob Way, Reading, MA 01867 (discount on quantity orders). Brown, J. S., & Duguid, P. (2001). Knowledge and organization: A social-practice perspective. Organization Science, 12(2), 198-213. Boyle, P. G. (1981). Planning better programs. New York: McGraw-Hill. Buckley, R., & Caple, J. (2009). The theory and practice of training. Kogan Page Publishers. Campbell, J. P., & Kuncel, N. R. (2001). Handbook of industrial, work and organizational psychology. Cascio, W. F.(2003). Managing Human Resources. Productivity, Quality of Work Life, Profits. Chapman, D. W., & Lowther, M. A. (1982). Teachers‟ satisfaction with teaching. The Journal of Educational Research, 75(4), 241-247. Chiaburu, D. S., & Marinova, S. V. (2005). What predicts skill transfer? An exploratory study of goal orientation, training self‐efficacy and organizational supports. International journal of training and development, 9(2), 110-123. Cohen, D. J. (1990). What motivates trainees? Training & Development Journal, 44(11), 91-94. Colquitt, J. A., LePine, J. A., & Noe, R. A. (2000). Toward an integrative theory of training motivation: a meta-analytic path analysis of 20 years of research. Journal of applied psychology, 85(5), 678. Dasar Latihan Sumber Manusia Sektor Awam (2005). Pekeliling Perkhidmatan Bilangan 6 Tahun 2005. Desimone, L. M. (2011). A primer on effective professional development. Phi delta kappan, 92(6), 68-71. Drucker, P. F., & Smith, J. M. (1967). The effective executive (Vol. 967). London: Heinemann. Drucker, P. F. (2000). Knowledge-worker productivity: The biggest challenge. California management review, 41(2), 79-94. Ellinger, A. D. (2005). Contextual factors influencing informal learning in a workplace setting: The case of “reinventing itself company”. Human resource development quarterly, 16(3), 389-415. Elnaga, A., & Imran, A. (2013). The Effect of Training on Employee Performance. European Journal of Business and Management, 5(4), 137-147. Farr, J. L., & Middlebrooks, C. L. (1990). Enhancing motivation to participate in professional development. Fullan, M. (1986). The management of change. HOYLE, E.: The management of Schools. London: Kogan Page, 73-86. Gilley, J. W., Eggland, S. A., & Gilley, A. M. (2002). Principles of human resource development. Basic Books. Goel, B. S., & Sharma, J. D. (1984). A Study of Evolution of the Textbook. National Council of Educational Research and Training, New Delhi. Goldstein, I. L., & Gilliam, P. (1990). Training system issues in the year 2000. American Psychologist, 45(2), 134. Goldstein, I. L., & Ford, J. K. (2002). Training in organizations: Needs assessment, development, and evaluation Wadsworth. Belmont, CA. Guion, R. M. (1965). Personnel testing. McGraw-Hill Companies. Gupta, A. K., & Govindarajan, V. (2000). Knowledge flows within multinational corporations. Strategic management journal, 21(4), 473-496. Hays, R. T., & Singer, M. J. (2012). Simulation fidelity in training system design: Bridging the gap between reality and training. Springer Science & Business Media. Hicks, W. D., & Klimoski, R. J. (1987). Entry into training programs and its effects on training outcomes: A field experiment. Academy of management journal, 30(3), 542-552. Jain, R. K., & Triandis, H. C. (1990). Management of research and development organizations. Joyce, B., & Showers, B. (1980). Improving inservice training: The messages of research. Educational leadership, 37(5), 379-85. Juridico, E.D. 1993. Training and Development: Towards the Promotion of Accountability and Productivity in Bureaucratic Performance in the Philippines. Asian Review of Public Administration 5(1): 53-62. Kamaruzzaman Abdul Manan, Shuhaida Md. Nor & Bahiyah Omar (2013). Model Penilaian Kirkpatrick: Mengkaji Pengaruh Komunikasi Terhadap Keberkesanan Latihan. Jurnal Komunikasi Malaysian Journal of Communication Jilid 29 (2) 2013: 31-50. Dewan, K. Edisi Ketiga. 2002. Kuala Lumpur: Dewan Bahasa Dan Pustaka. Dewan, K. Edisi Keempat. 2005. Kuala Lumpur: Dewan Bahasa Dan Pustaka. Kirkpatrick, D. (1996). Great Ideas Revisited: Revisiting Kirkpatrick‟s Four-Level Model. Training and Development. Vol. 50, pp. 54-7. Kraiger, K., Ford, J. K., & Salas, E. (1993). Application of cognitive, skill-based, and affective theories of learning outcomes to new methods of training evaluation. Journal of applied psychology, 78(2), 311. Krejcie, R., dan Morgan, D. (1970). Determining Sample Saiz for Research Activities. Educational and Psychological Measurement. 30, 607-610. Koontz, H., & Weihrich, H. (1989). Management 9 th Edition Singapore. Lado, A. A., & Wilson, M. C. (1994). Human resource systems and sustained competitive advantage: A competency-based perspective. Academy of management review, 19(4), 699-727. Lane, J., & Lane, A. (2001). Self-efficacy and academic performance. Social Behavior and Personality: an international journal, 29(7), 687-693. Lippitt, R. (1958). The dynamics of planned change: a comparative study of principles and techniques. Harcourt, Brace. Locke, E. A., & Latham, G. P. (1990). A theory of goal setting & task performance. Prentice-Hall, Inc. Longenecker, C. O. (2007). The training practices of results-oriented leaders. Industrial and commercial training, 39(7), 361-367. Longman. (1995). Longman dictionary of contemporary English. Longman. Mat Lazim Salleh. (1995). Pengurusan Abad &-21. Kuala Lumpur: Berita Harian. MAMPU (1990). Proses Peningkatan Produktiviti. Kuala Lumpur: MAMPU. Manan, K. A., Nor, S. M., & Omar, B. (2013). Model penilaian kirkpatrick: mengkaji pengaruh komunikasi terhadap keberkesanan latihan. Jurnal Komunikasi; Malaysian Journal of Communication, 29(2), 31-50. Mercer, W.M. (1995). Competencies, Performance and Pay. William M. Mercer. Inc. Nik Mustapha Nik Hassan (2008). Pembangunan ekonomi seimbang dan komprehensif. Putrajaya: Jabatan Kemajuan Islam Malaysia. Minbaeva, D. B. (2005). HRM practices and MNC knowledge transfer. Personnel review, 34(1), 125-144. Mohd Razaiman Bin Sulaiman (2010). Hubungan Antara Faktor Individu, Reka Bentuk Latihan dan Persekitaran Kerja dengan Pemindahan Latihan Teknikal Di Dalam Organisasi. Tesis M.Sc. (Management), Universiti Utara Malaysia. Mullins, J., Walker, O. C., & Boyd Jr, H. W. (2012). Marketing management: A strategic decision-making approach. McGraw-Hill Higher Education. Nadler, L. (1984). The handbook of human resource development. John Wiley & Sons. Newby, T. (1992). Training evaluation handbook. Pfeiffer & Company. Nijman, J. E. (2004). The concept of international legal personality: an inquiry into the history and theory of international law. Cambridge University Press. Nideffer, R. M. (1985). Athletes' guide to mental training. Human Kinetics. Noe, R. A. (2010). Employee training and development. McGraw-Hill/Irwin. Nor Mohd Zulkarnain Bin Abdul Yazid dan Mazanah Muhamad (1998). Keberkesanan Latihan: Pengalaman Sebuah Agensi Pengembangan di Malaysia. Pertanika J. Soc. Sci. & Hum. 6(2): 81–90. Pace, R. W. (1991). Human Resource Development: The Field. The Prentice Hall Series on Human Resource Development. Prentice Hall, Inc., Englewood Cliffs, NJ 07632. Patrick, J. (1992). Developing Research and Practise. London: Academics Press. Poon, M.L. Jane. (1994). Pengurusan Sumber Manusia. Dewan Bahasa dan Pustaka. Kuala Lumpur. Pucik, V., & Saba, T. (1998). Selecting and developing the global versus the expatriate manager: A review of the state-of-the-art. Human Resource Planning, 21(4), 40-41. Pulakos, E. D., Arad, S., Donovan, M. A., & Plamondon, K. E. (2000). Adaptability in the workplace: development of a taxonomy of adaptive performance. Journal of applied psychology, 85(4), 612. Rabey, G. P. (1981). Training and the Trainer: A Practical Approach to Job Training-Designed for Managers, Supervisors and Training Officers. Singapore Institute of Management. Ricks, Betty R., Ginn, Mary L., & Daughtrey.(1995). Contemporary Supervision (2nd ed.). Mcgraw Hill, Inc. Rohana Ibrahim (2000). Keberkesanan Latihan Dalam Sektor Industri. Sarjana Sains Pengurusan, Universiti Utara Malaysia. Rosen, E. D. (1993). Improving public sector productivity: Concepts and practice. Sage. Rouiller, J. Z., & Goldstein, I. L. (1993). The relationship between organizational transfer climate and positive transfer of training. Human resource development quarterly, 4(4), 377-390. Saks M. A. (1996, April). The Relationship between the Amount and Helpfulness of Entry Training and Work Outcomes. Human Relations: p.429- 451. Salmiah, M. A. (2004). Hubungan Antara Kompetensi Pekerja dan Prestasi Kerja di Kalangan Kakitangan Agensi Kerajaan Elektronik. (Doctoral dissertation, Universiti Utara Malaysia). Samad, S. (2012). The influence of innovation and transformational leadership on organizational performance. Procedia-Social and Behavioral Sciences, 57, 486-493. Samad, S., & Yusuf, S. Y. M. (2012). The role of organizational commitment in mediating the relationship between job satisfaction and turnover intention. European Journal of Social Sciences, 30(1), 125-135. Sarji, A. A. (1993). The changing civil service: Malaysia's competitive edge. Pelanduk Publications. Sarminah Samad. (1996). Persepsi Pegawai Tadbir Universiti Malaya Terhadap Kesan Program Latihan Ke Atas Kecekapan Tugas. Kertas Projek Penyelidikan Ijazah Ijazah M.Sc.(Pembangunan Sumber Manusia), UPM, Serdang, Malaysia. Sciences, A., Hafeez, M. H., Majid, S., Rizvi, H., Hasnain, A., & Mariam, A. (2012). Relationship of Leadership Styles , Employees Commitment and Organization Performance (A study on Customer Support Representatives), 49(49). Sekaran, U. (2003). Research Methods for Business: A Skill Building Approach (4th Edition). New York: John Wiley & Sons Inc. Sharifah, B., Joki,PS & Balan, R. (2007), Hubungan antara Komunikasi Dalam Organisasi dengan KepuasanKerja, Prestasi Kerja dan Komitmen Kerja. Latihan Ilmiah, Bangi: UKM. Sirajuddin, H. Salleh and Sant, B. Gurung (1992). Human Resources Development in South Asia: The Much Taken for Granted Domain. Kuala Lumpur: Asian and Pasific. Sogunro, O. A. (1997). Impact of training on leadership development lessons from a leadership training program. Evaluation Review, 21(6), 713-737. Sparks, D. (1983). Practical solutions for teacher stress. Theory into Practice, 22(1), 33-42. Sudjana, N. Ibrahim. 2001. Penelitian dan penilaian pendidikan. Silver, P. F., & Moyle, C. R. (1984). The Impact of Intensive Inservice Programs on Educational Leaders and Their Organizations. Tai, W. T. (2006). Effects of training framing, general self-efficacy and training motivation on trainees' training effectiveness. Personnel Review, 35(1), 51-65. Tang Swee Mei. (2012). Hubungan Antara Pengurusan Sumber Manusia Dengan Prestasi Organisasi: Budaya Organisasi Sebagai Pengantara. Doktor Falsafah, Universiti Utara Malaysia. Tannenbaum, S. I., & Yukl, G. (1992). Training and development in work organizations. Annual review of psychology, 43(1), 399-441. Tate, W. (1995). Developing Managerial Competencies: A critical Guide to Methods and materials. Hampshire, England: Gower House. Truelove, S. (Ed.). (1995). The handbook of training and development. Blackwell. Utusan Malaysia. (2013). Prestasi penjawat awam menyamai negara maju. Utusan Online. Vroom, V. H., & Yetton, P. W. (1973). Leadership and decision-making (Vol. 110). University of Pittsburgh Pre. Ward Mitchell Cates (1190). Panduan Amali Untuk Penyedilikan (terjemahan oleh Syahron Abdullah), Kuala Lumpur: Dewan Bahasa dan Pustaka. Wills, M. (1993). Managing the Training Process: putting the basics into practice. McGraw-Hill Book Company. Yamnil, S. dan McLean, G. N. (2001). Theories Supporting Transfer of Training. Human Resources Development Quarterly, 12 (2): 195-208. Yusof, A. A. (2003). Performance Appraisal: Issues, Challenges & Prospects. Prentice Hall. Zulkifli Hamzah. (1995). Motivasi Pegawai Profesional Jabatan Kerja raya: Satu kajian Kes di Ibu Pejabat JKR Malaysia. Tesis Sarjana Pentadbiran Awam. Universiti Malaya, Kuala Lumpur.

Similar Items