The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi

The purpose of this study is to identify the correlation between servant leadership, work engagement and perceived organizational support (POS) towards organizational citizenship behaviour (OCB) at Langkawi Tourism Academy@KKLangkawi. Census method was used in this study by using questionnaire fo...

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Main Author:	Siti Aishah, Edros
Format:	Thesis
Language:	eng eng
Published:	2016
Subjects:	HD58.7 Organizational Behavior.
Online Access:	https://etd.uum.edu.my/6368/1/s811106_01a.pdf https://etd.uum.edu.my/6368/2/s811106_02b.pdf
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id	my-uum-etd.6368
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Ab Hamid, Kamal
topic	HD58.7 Organizational Behavior.
spellingShingle	HD58.7 Organizational Behavior. Siti Aishah, Edros The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi
description	The purpose of this study is to identify the correlation between servant leadership, work engagement and perceived organizational support (POS) towards organizational citizenship behaviour (OCB) at Langkawi Tourism Academy@KKLangkawi. Census method was used in this study by using questionnaire for data collection. The population of this study are 70 respondent. Whole populations were the respondent for this study. The 70 questionnaires were distributed to the employee at Langkawi Tourism Academy@KKLangkawi, out of 70 questionnaire, 57 were returned and valid to be analyze. In its empirical analysis, the study used the SPSS version 20.0. The finding of this study reveals that Servant Leadership, Work Engagement and POS are positively significant with OCB. This study shows that the most dominate factor that affecting the OCB are POS with p-value are 0.048. POS are the most elements that contribute the successful OCB level in Langkawi Tourism Academy@KKLangkawi. Finally this study given an information to the management that servant leadership, work engagement and POS need be priority attention. Furthermore, result shows that POS are the most prioritizes for the management to be engaged.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Siti Aishah, Edros
author_facet	Siti Aishah, Edros
author_sort	Siti Aishah, Edros
title	The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi
title_short	The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi
title_full	The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi
title_fullStr	The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi
title_full_unstemmed	The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi
title_sort	relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at langkawi tourism @ kk langkawi
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2016
url	https://etd.uum.edu.my/6368/1/s811106_01a.pdf https://etd.uum.edu.my/6368/2/s811106_02b.pdf
_version_	1747828067498196992
spelling	my-uum-etd.63682021-04-19T07:39:12Z The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi 2016 Siti Aishah, Edros Ab Hamid, Kamal School of Business Management School of Business Management HD58.7 Organizational Behavior. The purpose of this study is to identify the correlation between servant leadership, work engagement and perceived organizational support (POS) towards organizational citizenship behaviour (OCB) at Langkawi Tourism Academy@KKLangkawi. Census method was used in this study by using questionnaire for data collection. The population of this study are 70 respondent. Whole populations were the respondent for this study. The 70 questionnaires were distributed to the employee at Langkawi Tourism Academy@KKLangkawi, out of 70 questionnaire, 57 were returned and valid to be analyze. In its empirical analysis, the study used the SPSS version 20.0. The finding of this study reveals that Servant Leadership, Work Engagement and POS are positively significant with OCB. This study shows that the most dominate factor that affecting the OCB are POS with p-value are 0.048. POS are the most elements that contribute the successful OCB level in Langkawi Tourism Academy@KKLangkawi. Finally this study given an information to the management that servant leadership, work engagement and POS need be priority attention. Furthermore, result shows that POS are the most prioritizes for the management to be engaged. 2016 Thesis https://etd.uum.edu.my/6368/ https://etd.uum.edu.my/6368/1/s811106_01a.pdf text eng public https://etd.uum.edu.my/6368/2/s811106_02b.pdf text eng public other masters Universiti Utara Malaysia Abdallah, M. E. (2012). Perceived organizational justice & work-related attitudes: a study of Saudi employees. World Journal of Entrepreneurship Management & Sustainable Development, 8(1), 71-88. 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The relationship between servant leadership, work engagement and perceived organization support towards organisational citizenship behaviour at Langkawi tourism @ KK Langkawi

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