LMS continuance among students and lectures in northern Malaysian public universities through expanded expectation confirmation theory (ECT) perspective

Learning Management System (LMS) is a system that especially developed and broadly applied for teaching and learning process. This thesis aims to investigate users’ expectation in using LMS for their teaching and learning process among higher education institutions. In detail, this thesis was conduc...

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Main Author: Aggilanda Easwary, Muruthy
Format: Thesis
Language:eng
eng
Published: 2017
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Online Access:https://etd.uum.edu.my/6577/1/s817569_01.pdf
https://etd.uum.edu.my/6577/2/s817569_02.pdf
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id my-uum-etd.6577
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Mat Yamin, Fadhilah
topic TK5101-6720 Telecommunication
LB1025-1050.75 Teaching (Principles and practice)
spellingShingle TK5101-6720 Telecommunication
LB1025-1050.75 Teaching (Principles and practice)
Aggilanda Easwary, Muruthy
LMS continuance among students and lectures in northern Malaysian public universities through expanded expectation confirmation theory (ECT) perspective
description Learning Management System (LMS) is a system that especially developed and broadly applied for teaching and learning process. This thesis aims to investigate users’ expectation in using LMS for their teaching and learning process among higher education institutions. In detail, this thesis was conducted to determine students’ and lecturers’ expectations on using LMS and define their future need on LMS. For the purpose of this study, a survey which involved 727 students and lecturers from the northern region public university was carried out. This thesis used expanded Expectation Confirmation Theory (ECT) to find users’ expectation in accepting LMS. In addition, six main variables include perceived usefulness (PU), perceived ease of use (PEOU), confirmation (CON), perceived enjoyment (PE), satisfaction (SAT) and continuance intention (CI) on LMS usage were used to find the relationship between the selected variables that influence users’ intention to use LMS in their teaching and learning. A structured questionnaire was designed where data were analysed by SPSS 20.0 to determine the relationship between the selected variables. The findings show that PU, PEOU, CON, PE, SAT and CI were significantly important determinants to predict users’ intention to use LMS continuously.
format Thesis
qualification_name other
qualification_level Master's degree
author Aggilanda Easwary, Muruthy
author_facet Aggilanda Easwary, Muruthy
author_sort Aggilanda Easwary, Muruthy
title LMS continuance among students and lectures in northern Malaysian public universities through expanded expectation confirmation theory (ECT) perspective
title_short LMS continuance among students and lectures in northern Malaysian public universities through expanded expectation confirmation theory (ECT) perspective
title_full LMS continuance among students and lectures in northern Malaysian public universities through expanded expectation confirmation theory (ECT) perspective
title_fullStr LMS continuance among students and lectures in northern Malaysian public universities through expanded expectation confirmation theory (ECT) perspective
title_full_unstemmed LMS continuance among students and lectures in northern Malaysian public universities through expanded expectation confirmation theory (ECT) perspective
title_sort lms continuance among students and lectures in northern malaysian public universities through expanded expectation confirmation theory (ect) perspective
granting_institution Universiti Utara Malaysia
granting_department School of Technology Management & Logistics
publishDate 2017
url https://etd.uum.edu.my/6577/1/s817569_01.pdf
https://etd.uum.edu.my/6577/2/s817569_02.pdf
_version_ 1747828096115933184
spelling my-uum-etd.65772021-04-28T03:33:23Z LMS continuance among students and lectures in northern Malaysian public universities through expanded expectation confirmation theory (ECT) perspective 2017 Aggilanda Easwary, Muruthy Mat Yamin, Fadhilah School of Technology Management & Logistics School of Technology Management & Logistics TK5101-6720 Telecommunication LB1025-1050.75 Teaching (Principles and practice) Learning Management System (LMS) is a system that especially developed and broadly applied for teaching and learning process. This thesis aims to investigate users’ expectation in using LMS for their teaching and learning process among higher education institutions. In detail, this thesis was conducted to determine students’ and lecturers’ expectations on using LMS and define their future need on LMS. For the purpose of this study, a survey which involved 727 students and lecturers from the northern region public university was carried out. This thesis used expanded Expectation Confirmation Theory (ECT) to find users’ expectation in accepting LMS. In addition, six main variables include perceived usefulness (PU), perceived ease of use (PEOU), confirmation (CON), perceived enjoyment (PE), satisfaction (SAT) and continuance intention (CI) on LMS usage were used to find the relationship between the selected variables that influence users’ intention to use LMS in their teaching and learning. A structured questionnaire was designed where data were analysed by SPSS 20.0 to determine the relationship between the selected variables. The findings show that PU, PEOU, CON, PE, SAT and CI were significantly important determinants to predict users’ intention to use LMS continuously. 2017 Thesis https://etd.uum.edu.my/6577/ https://etd.uum.edu.my/6577/1/s817569_01.pdf text eng public https://etd.uum.edu.my/6577/2/s817569_02.pdf text eng public other masters Universiti Utara Malaysia Adams, D., Nelson, R., & Todd, P. (1992). 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