The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE

The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE

Previous studies have documented the importance of the leadership style and communication competence of the leaders and their relationship with employees` job satisfaction. However, there was a lack of leader insight regarding this relationship in the context of higher education in the United Arab E...

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Main Author: Hijazi, Shadi Mousa Mohammad
Format: Thesis
Language:eng
eng
Published: 2017
Subjects:
HF5549-5549.5 Personnel Management
Employment
Online Access:https://etd.uum.edu.my/6685/1/s93765_01.pdf
https://etd.uum.edu.my/6685/2/s93765_02.pdf
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id my-uum-etd.6685
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Kasim, Abd Latif
Daud, Yaakob
topic HF5549-5549.5 Personnel Management
Employment
spellingShingle HF5549-5549.5 Personnel Management
Employment
Hijazi, Shadi Mousa Mohammad
The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE
description Previous studies have documented the importance of the leadership style and communication competence of the leaders and their relationship with employees` job satisfaction. However, there was a lack of leader insight regarding this relationship in the context of higher education in the United Arab Emirates and very few literature had discussed the issues. Transformational style has greater relationship with job satisfaction than transactional style but the results of previous studies were still contradictory. The purpose of this study was to examine the relationships between leadership styles, communication competence and the job satisfaction of the employees in the UAE private universities. Besides, the study had also identified the influence of communication competence and leadership styles toward job satisfaction. The quantitative method was used in data collection. A random sampling technique was conducted which comprised of 247 faculty members and staff from seven private universities in UAE. A total of three different sets of instruments were used, namely Multifactor leadership (MLQ), Communicative Competence Scale (CCS) and the Minnesota Satisfaction Questionnaire (MSQ). Descriptive statistics was used to describe the sample characteristics and Pearson correlation was used to examine relationship between the independent variables and dependent variable. Multiple Regression test was used to testify the influence of predictor factors on job satisfaction. The results of the study indicated that there was a positive and significant relationship between transformational style and communication competence. However, the relationship between transactional leadership style and job satisfaction was observed to be negative but significant. Findings had revealed that transformational and transactional leadership styles and communication competence were predictors of job satisfaction specifically on the intrinsic and extrinsic factors. The current study had provided support for the previous theories about leadership, communication and job satisfaction. Practically based on the current study findings, transformational leadership style is more appropriate in higher education context rather than transactional style as it led to higher job satisfaction. An effective leader‘s communication competence had increased the employee‘s job satisfaction.
format Thesis
qualification_name other
qualification_level Doctorate
author Hijazi, Shadi Mousa Mohammad
author_facet Hijazi, Shadi Mousa Mohammad
author_sort Hijazi, Shadi Mousa Mohammad
title The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE
title_short The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE
title_full The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE
title_fullStr The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE
title_full_unstemmed The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE
title_sort relationship between leadership styles, communication competence and employees' job satisfaction in private universities of the uae
granting_institution Universiti Utara Malaysia
granting_department Awang Had Salleh Graduate School of Arts & Sciences
publishDate 2017
url https://etd.uum.edu.my/6685/1/s93765_01.pdf
https://etd.uum.edu.my/6685/2/s93765_02.pdf
_version_ 1747828103686651904
spelling my-uum-etd.66852021-05-09T03:17:56Z The relationship between leadership styles, communication competence and employees' job satisfaction in private Universities of the UAE 2017 Hijazi, Shadi Mousa Mohammad Kasim, Abd Latif Daud, Yaakob Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Arts and Sciences HF5549-5549.5 Personnel Management. Employment Previous studies have documented the importance of the leadership style and communication competence of the leaders and their relationship with employees` job satisfaction. However, there was a lack of leader insight regarding this relationship in the context of higher education in the United Arab Emirates and very few literature had discussed the issues. Transformational style has greater relationship with job satisfaction than transactional style but the results of previous studies were still contradictory. The purpose of this study was to examine the relationships between leadership styles, communication competence and the job satisfaction of the employees in the UAE private universities. Besides, the study had also identified the influence of communication competence and leadership styles toward job satisfaction. The quantitative method was used in data collection. A random sampling technique was conducted which comprised of 247 faculty members and staff from seven private universities in UAE. A total of three different sets of instruments were used, namely Multifactor leadership (MLQ), Communicative Competence Scale (CCS) and the Minnesota Satisfaction Questionnaire (MSQ). Descriptive statistics was used to describe the sample characteristics and Pearson correlation was used to examine relationship between the independent variables and dependent variable. Multiple Regression test was used to testify the influence of predictor factors on job satisfaction. The results of the study indicated that there was a positive and significant relationship between transformational style and communication competence. However, the relationship between transactional leadership style and job satisfaction was observed to be negative but significant. Findings had revealed that transformational and transactional leadership styles and communication competence were predictors of job satisfaction specifically on the intrinsic and extrinsic factors. The current study had provided support for the previous theories about leadership, communication and job satisfaction. Practically based on the current study findings, transformational leadership style is more appropriate in higher education context rather than transactional style as it led to higher job satisfaction. 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