Antecedents Of Organizational Citizenship Behaviour

The purpose of this study was to explore organizational citizenship behaviour (OCB) practices among nurses in health care institution, and to determine the relationship between demographic factors and ethical climate to OCB. Moreover, this study also tried to determine whether job satisfaction and...

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Main Author:	Noraini, Othman
Format:	Thesis
Language:	eng eng
Published:	2002
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/669/1/NORAINI_BT._OTHMAN.pdf https://etd.uum.edu.my/669/2/1.NORAINI_BT._OTHMAN.pdf
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id	my-uum-etd.669
record_format	uketd_dc
spelling	my-uum-etd.6692013-07-24T12:08:26Z Antecedents Of Organizational Citizenship Behaviour 2002 Noraini, Othman Sekolah Siswazah Sekolah Siswazah HD28-70 Management. Industrial Management The purpose of this study was to explore organizational citizenship behaviour (OCB) practices among nurses in health care institution, and to determine the relationship between demographic factors and ethical climate to OCB. Moreover, this study also tried to determine whether job satisfaction and organizational commitment moderate the relationship between ethical climate and OCB. Data were collected from 255 nurses by using stratified random sampling to ensure that every department was represented in this study. A questionnaire consisting of five measures was administered to the respondents. Two OCB instruments were used in this study to differentiate the results from using the western instrument, an instrument developed based on the context of our society. The study showed that nurses do display OCB, with high conscientiousness and sportsmanship behaviours but low helping behaviour. Demographic factors were not found to be related to OCB. The findings also revealed that job satisfaction, organizational commitment, and ethical climate were correlated to OCB. Job satisfaction and organizational commitment were shown to moderate the relationship between ethical climate and OCB. 2002 Thesis https://etd.uum.edu.my/669/ https://etd.uum.edu.my/669/1/NORAINI_BT._OTHMAN.pdf application/pdf eng validuser https://etd.uum.edu.my/669/2/1.NORAINI_BT._OTHMAN.pdf application/pdf eng public masters masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Noraini, Othman Antecedents Of Organizational Citizenship Behaviour
description	The purpose of this study was to explore organizational citizenship behaviour (OCB) practices among nurses in health care institution, and to determine the relationship between demographic factors and ethical climate to OCB. Moreover, this study also tried to determine whether job satisfaction and organizational commitment moderate the relationship between ethical climate and OCB. Data were collected from 255 nurses by using stratified random sampling to ensure that every department was represented in this study. A questionnaire consisting of five measures was administered to the respondents. Two OCB instruments were used in this study to differentiate the results from using the western instrument, an instrument developed based on the context of our society. The study showed that nurses do display OCB, with high conscientiousness and sportsmanship behaviours but low helping behaviour. Demographic factors were not found to be related to OCB. The findings also revealed that job satisfaction, organizational commitment, and ethical climate were correlated to OCB. Job satisfaction and organizational commitment were shown to moderate the relationship between ethical climate and OCB.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Noraini, Othman
author_facet	Noraini, Othman
author_sort	Noraini, Othman
title	Antecedents Of Organizational Citizenship Behaviour
title_short	Antecedents Of Organizational Citizenship Behaviour
title_full	Antecedents Of Organizational Citizenship Behaviour
title_fullStr	Antecedents Of Organizational Citizenship Behaviour
title_full_unstemmed	Antecedents Of Organizational Citizenship Behaviour
title_sort	antecedents of organizational citizenship behaviour
granting_institution	Universiti Utara Malaysia
granting_department	Sekolah Siswazah
publishDate	2002
url	https://etd.uum.edu.my/669/1/NORAINI_BT._OTHMAN.pdf https://etd.uum.edu.my/669/2/1.NORAINI_BT._OTHMAN.pdf
_version_	1747826969794314240

Antecedents Of Organizational Citizenship Behaviour

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