Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study

Although there are numerous training programs have been conducted to employees at Chemicals Industry Sdn. Bhd, the number of accidents and customer’s complaints are still rather high. Hence, this qualitative study was carried out to study employee’s perspective of training effectiveness at Chemical...

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Main Author: Ravindran, Muniandy
Format: Thesis
Language:eng
eng
Published: 2018
Subjects:
Online Access:https://etd.uum.edu.my/7416/1/s819753_01.pdf
https://etd.uum.edu.my/7416/2/s819753_02.pdf
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id my-uum-etd.7416
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
advisor Pangil, Faizuniah
topic HD58.9 Organizational Effectiveness.
HD58.9 Organizational Effectiveness.
spellingShingle HD58.9 Organizational Effectiveness.
HD58.9 Organizational Effectiveness.
Ravindran, Muniandy
Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study
description Although there are numerous training programs have been conducted to employees at Chemicals Industry Sdn. Bhd, the number of accidents and customer’s complaints are still rather high. Hence, this qualitative study was carried out to study employee’s perspective of training effectiveness at Chemical Industry Sdn. Bhd. This study focuses on identifying factors that could influence the training effectiveness at Chemical Industry Sdn. Bhd. This study was conducted by using structured interviews session with 15 selected participants. The output of interviews was transcribed after each interview carried out and analysed by comparing each interview data to identify the mutual feedback that emerged. The data collected were analysed manually by using Excel sheet. Furthermore, for this study, Baldwin and Ford’s transfer of training model was used to support the research. The findings of the study show that training motivation, training design and working environment which were indicated in this model are the factors influencing the training effectiveness. However, the findings also indicated some new factors that could influence training effectiveness. This study has made some important contributions to the training effectiveness at Chemicals Industry Sdn. Bhd. from employee’s perspective.
format Thesis
qualification_name masters
qualification_level Master's degree
author Ravindran, Muniandy
author_facet Ravindran, Muniandy
author_sort Ravindran, Muniandy
title Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study
title_short Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study
title_full Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study
title_fullStr Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study
title_full_unstemmed Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study
title_sort employees' perspective of training effectiveness at chemicals industry sdn bhd: a qualitative study
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2018
url https://etd.uum.edu.my/7416/1/s819753_01.pdf
https://etd.uum.edu.my/7416/2/s819753_02.pdf
_version_ 1747828214595584000
spelling my-uum-etd.74162021-08-11T06:44:19Z Employees' perspective of training effectiveness at Chemicals Industry Sdn Bhd: A qualitative study 2018 Ravindran, Muniandy Pangil, Faizuniah Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.9 Organizational Effectiveness. HF5549-5549.5 Personnel Management. Employment Although there are numerous training programs have been conducted to employees at Chemicals Industry Sdn. Bhd, the number of accidents and customer’s complaints are still rather high. Hence, this qualitative study was carried out to study employee’s perspective of training effectiveness at Chemical Industry Sdn. Bhd. This study focuses on identifying factors that could influence the training effectiveness at Chemical Industry Sdn. Bhd. This study was conducted by using structured interviews session with 15 selected participants. The output of interviews was transcribed after each interview carried out and analysed by comparing each interview data to identify the mutual feedback that emerged. The data collected were analysed manually by using Excel sheet. Furthermore, for this study, Baldwin and Ford’s transfer of training model was used to support the research. The findings of the study show that training motivation, training design and working environment which were indicated in this model are the factors influencing the training effectiveness. However, the findings also indicated some new factors that could influence training effectiveness. This study has made some important contributions to the training effectiveness at Chemicals Industry Sdn. Bhd. from employee’s perspective. 2018 Thesis https://etd.uum.edu.my/7416/ https://etd.uum.edu.my/7416/1/s819753_01.pdf text eng public https://etd.uum.edu.my/7416/2/s819753_02.pdf text eng public masters masters Universiti Utara Malaysia Alvelos, R., Ferreira, A. 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