Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM

The prevalen ceofburnout has become a significant issue in higher learning instituition in Malaysia. Past studies found that high risk of burnout among employee is due to high exposure to emotionally demanding work. The main characteristic of burnout is emotional exhaustion among the academic staff....

Full description

Saved in:

Bibliographic Details
Main Author:	Yaacob, Nurshafinaz
Format:	Thesis
Language:	eng eng
Published:	2019
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/7952/2/s823646_02.pdf https://etd.uum.edu.my/7952/3/s823646_01.pdf
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.7952
record_format	uketd_dc
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Yaacob, Nurshafinaz Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM
description	The prevalen ceofburnout has become a significant issue in higher learning instituition in Malaysia. Past studies found that high risk of burnout among employee is due to high exposure to emotionally demanding work. The main characteristic of burnout is emotional exhaustion among the academic staff.As such, cross-sectional study was conducted to investigate the level of burnout and the relationship between occupational demand, job stress and social support with burnout among the academic staff,College of Business in UUM. This study is a quantitative methodby distributing questionnaires consisting of 71 items comprising instruments measuring burnout, job demand, job stress and social support to the 103 respondents from School of Business Management, School of Islamic Business Studies, School of Finance Tunku Puteri Intan Safinaz, School of Economic, Finance and Banking and School of Technology, Management and Logistic. There sult shows that there is a medium level of burnout among academic staff of College of Business, UUM. Furthermore,there is a significant relationship between occupational demand and job stress and burnout. However,there is no significant relationship between social support and burnout. As such,to control the effect of job demand and job stress, this study propose for the implementation of Total Wellness and Health Promotion (TWHP), as it can provide more holistic approach to the academic staff. By educating and providing resources, the staff able to control the effect of occupational demand and job stress to mitigate burnout.
format	Thesis
qualification_name	masters
qualification_level	Master's degree
author	Yaacob, Nurshafinaz
author_facet	Yaacob, Nurshafinaz
author_sort	Yaacob, Nurshafinaz
title	Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM
title_short	Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM
title_full	Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM
title_fullStr	Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM
title_full_unstemmed	Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM
title_sort	pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik kolej perniagaan, uum
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2019
url	https://etd.uum.edu.my/7952/2/s823646_02.pdf https://etd.uum.edu.my/7952/3/s823646_01.pdf
_version_	1776103695224668160
spelling	my-uum-etd.79522023-06-14T01:14:30Z Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM 2019 Yaacob, Nurshafinaz Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD28-70 Management. Industrial Management The prevalen ceofburnout has become a significant issue in higher learning instituition in Malaysia. Past studies found that high risk of burnout among employee is due to high exposure to emotionally demanding work. The main characteristic of burnout is emotional exhaustion among the academic staff.As such, cross-sectional study was conducted to investigate the level of burnout and the relationship between occupational demand, job stress and social support with burnout among the academic staff,College of Business in UUM. This study is a quantitative methodby distributing questionnaires consisting of 71 items comprising instruments measuring burnout, job demand, job stress and social support to the 103 respondents from School of Business Management, School of Islamic Business Studies, School of Finance Tunku Puteri Intan Safinaz, School of Economic, Finance and Banking and School of Technology, Management and Logistic. There sult shows that there is a medium level of burnout among academic staff of College of Business, UUM. Furthermore,there is a significant relationship between occupational demand and job stress and burnout. However,there is no significant relationship between social support and burnout. As such,to control the effect of job demand and job stress, this study propose for the implementation of Total Wellness and Health Promotion (TWHP), as it can provide more holistic approach to the academic staff. By educating and providing resources, the staff able to control the effect of occupational demand and job stress to mitigate burnout. 2019 Thesis https://etd.uum.edu.my/7952/ https://etd.uum.edu.my/7952/2/s823646_02.pdf text eng public https://etd.uum.edu.my/7952/3/s823646_01.pdf text eng public masters masters Universiti Utara Malaysia Al-dubai, S. A. R., Ganasegeran, K., Perianayagam, W., & Rampal, K. G. (2013). Emotional Burnout , Perceived Sources of Job Stress , Professional Fulfillment , and Engagement among Medical Residents in Malaysia, 2013. Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005). Job Resources Buffer the Impact of Job Demands on Burnout, 10(2), 170–180. https://doi.org/10.1037/1076-8998.10.2.170 Bakker, A. B., Schaufeli, W. B., Demerouti, E., Janssen, P. P. M., Hulst, R. Van Der, & Brouwer, J. (2000). Using Equity Theory to Examine the Difference Between Burnout and Depression. Anxiety, Stress, & Coping:; An International Journal, 13(3), 247–268. https://doi.org/10.1080/10615800008549265 Baron, R. S., & Kerr, N. L. (1992). Group process, group decision, group action. Mapping Social Psychology Series. Baruch-feldman, C., Brondolo, E., Ben-dayan, D., & Schwartz, J. (2002). Sources of Social Support and Burnout , Job Satisfaction , and Productivity, 7(1), 84-93. https://doi.org/10.1037//1076-8998.7.1.84 Burbeck, R., Coomber, S., Robinson, S. M., & Todd, C. (2002). Occupational stress in consultants in accident and emergency medicine: a national survey of levels of stress at work, 234–239. Chatterjee, S., & Yilmaz, M. (1992). Applied Psychological Measurement. https://doi.org/10.1177/014662169201600301 Cortese, C. G., Colombo, L., & Ghislieri, C. (2010). Determinants of nurses Õ job satisfaction : the role of work – family conflict , job demand , emotional charge and 92 social support. Journal of Nursing Management, 18, 35–43. https://doi.org/10.1111/j.1365-2834.2009.01064.x Curran, P. J., West, S. G., & Finch, J. F. (1996). The Robustness of Test Statistics to Nonnormality and Specification Error in Confirmatory Factor Analysis, 1(1), 16–29. Daud, A., Nordin, R., & Winn, T. (2004). Prevalence and risk factors of job strain among laboratory technicians in Hospital Universiti Sains Malaysia, (May). Demerouti, E., Bakker, A. B., Schaufeli, W. B., & Nachreiner, F. (2001). The Job Demands-Resources Model of Burnout. Journal of Applied Psychology, 86(3), 499–512. https://doi.org/10.1037//0021-9010.86.3.499 Droogenbroeck, F. Van, Spruyt, B., & Vanroelen, C. (2014). Burnout among seniorteachers : Investigating the role of workload and interpersonal relationships at work. Teaching and Teacher Education, 43, 99–109. https://doi.org/10.1016/j.tate.2014.07.005 Edward, K., & Hercelinskyj, G. (2007). Burnout in the caring nurse : learning resilient behaviours, 16(4), 240–242. Fernandes, C., & Pereira, A. (2016). Exposure to psychosocial risk factors in the context of work : a systematic review. Safety and Health, 50(24), 1–14. https://doi.org/10.1590/S1518-8787.2016050006129 Fiorilli, C., De Stasio, S., Benevene, P., Iezzi, D. F., Pepe, A., & Albanese, O. (2015). Copenhagen Burnout Inventory (CBI): A validation study in an Italian teacher group. TPM - Testing, Psychometrics, Methodology in Applied Psychology, 22(4), 537–551. https://doi.org/10.4473/TPM22.4.7 Freimann, T., & Merisalu, E. (2015). Work-related psychosocial risk factors and mental 93 health problems amongst nurses at a university hospital in Estonia : A crosssectional study, (March), 447–452. https://doi.org/10.1177/1403494815579477 Freudenberger, H. J. (1974). Staff Burn-Out, 90(1), 159–165. Geraldine, A. (2017, November 14). Occupational Safety and Health Should Take Into Account Psychosocial Risks Factors. New Straits Times, pp. 11–12. Retrieved from https://www.nst.com.my/news/nation/2017/11/303284/occupational-safety-andhealth-should-take-account-psychosocial-risks Guglielmi, R. S., & Tatrow, K. (1998). Occupational Stress, Burnout, and Health in Teachers: A Methodological and Theoretical Analysis. Review of Educational Research, 68(1), 61–69. https://doi.org/10.3102/00346543068001061 Hair, J. F., Black, C. W., Babin, & J. B. & Anderson, R. E. (2010). Multivariate Data Analysis A Global Perspective. Pearson (Vol. 417). Elsevier B.V. https://doi.org/10.1016/j.ijpharm.2011.02.019 Henny, J., Anita, A.R., Hayati, K.S, & Rampal, L. (2014). Prevalence of Burnout and Its Associated Factors among Faculty Academicians. Malaysian Journal of Medicine and Health Sciences, 10(January), 51–59. Houtman, I., Karasek, R., & Amick, B. (2015). The Job Content Questionnaire ( JCQ ): An Instrument for Internationally Comparative Assessments of Psychosocial Job Characteristics The Job Content Questionnaire ( JCQ ): An Instrument for Internationally Comparative Assessments of Psychosocial Job Characteristics, (September). https://doi.org/10.1037/1076-8998.3.4.322 Hu, Q., Schaufeli, W. B., & Taris, T. W. (2017). How are changes in exposure to job demands and job resources related to burnout and engagement ? A longitudinal 94 study among Chinese nurses and police officers. Journal of Stress and Health, 1–14. https://doi.org/10.1002/smi.2750 Ilić, I. M., Arandjelović, M. Ž., Jovanovic, J. M., & Nesic, M. M. (2017). RELATIONSHIPS OF WORK-RELATED PSYCHOSOCIAL RISKS , STRESS , INDIVIDUAL FACTORS AND BURNOUT–, 68(2), 167–178. Karasek, R. A., & Jr. (1979). Job Demands , Job Decision Latitude , and Mental Strain : Implications for Job Redesign. Administrative Science Quarterly, 24(2), 285–308. Kitaoka-higashiguchi, K., Nakagawa, H., Morikawa, Y., Ishizaki, M., Miura, K., Naruse, Y., … Sukigara, M. (2003). Social support and individual styles of coping in the Japanese workplace : an occupational stress model by structural equation analysis. Stress and Health, 19, 37–43. https://doi.org/10.1002/smi.953 Kline. (2011). Principles and Practice of Structural Equation Modeling Analysis. https://doi.org/https://doi.org/10.1038/156278a0 Krejcie, R. V., & Morgan, D. W. (1970). DETERMINING SAMPLE SIZE FO RESEARCH ACTIVITIES. Educational and Psychological Measurement, 607-610. Kristensen, T. S., Borritz, M., Villadsen, E., & Christensen, K. B. (2005). The Copenhagen Burnout Inventory: A new tool for the assessment of burnout. Work and Stress, 19(3), 192–207. https://doi.org/10.1080/02678370500297720 Lee, W., Wung, H., Liao, H., Lo, C., Chang, F., Wang, P., … Hou, S. (2010). Hospital Safety Culture in Taiwan : A Nationwide Survey Using Chinese Version Safety Attitude Questionnaire. Lee, Y., Medford, A., & Halim, A. (2015). Burnout in physicians. Royal College Physicians Edinburgh, 45, 104–107. https://doi.org//10.4997/JRCPE.2015.20395 Leung, D. Y. P., & Lee, W. W. S. (2006). An Predicting intention to quit among Chinese teachers : differential predictability of the components of burnout. Anxiety, Stress, & Coping:; An International Journal, 19(2), 37–41. https://doi.org/10.1080/10615800600565476 Lindblom, K. M., Linton, S. J., Fedeli, C., & Bryngelsson, I. (2006). Burnout in the Working Population : Relations to Psychosocial Work Factors, 13(1), 51–59. Lissitz, R. W., & Green, S. B. (1975). Effect of the number of scale points on reliability: A Monte Carlo approach. Journal of Applied Psychology. https://doi.org/10.1037/h0076268 Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job Burnout, 52Annu. Re, 397–422. McKelvie, S. J. (1978). Graphic rating scales ??? How many categories? British Journal of Psychology. https://doi.org/10.1111/j.2044-8295.1978.tb01647.x McLean, A. A. (1979). Work stress. Addison-Wesley Longman, Incorporated. Mohamad, S. (2010). The Relationship Between Intrinsic Motivation, Job Demand and Burnout. Universiti Utara Malaysia. Motowidlo, S. J., Packard, J. S., & Manning, M. R. (1986). Occupational Stress : Its Causes and Consequences for Job Performance. Journal of Applied Psychology, 71(4), 618–629. Muhammad, N. M. N., Jantan, M., & Taib, F. M. (2009). Environmental scanning and investment decision quality: Information processing perspective. Management Research News, 32(12), 1117–1129. https://doi.org/10.1108/01409170911006885 Nahrgang, J. D., Morgeson, F. P., & Hofmann, D. A. (2011). Safety at Work : A Meta96 Analytic Investigation of the Link Between Job Demands , Job Resources , Burnout, Engagement , and Safety Outcomes. Journal of Applied Psychology, 96(1), 71–94. https://doi.org/10.1037/a0021484 Nerin, J., Tucker, M., & Bordia, P. (2016). An Assessment of Psychosocial Hazards in the Workplace. Nyssen, A. S., Hansez, I., Baele, P., Lamy, M., & Keyser, V. De. (2003). Occupational stress and burnout in anaesthesia, 90(3), 333–337. https://doi.org/10.1093/bja/aeg058 Otero-lópez, J. M., José, M., Mariño, S., & Bolaño, C. C. (2008). An integrating approach to the study of burnout in University Professors, 20, 766–772. Othman, C. N., Lamin, R. A. C., & Othman, N. (2014). Occupational Stress Index of Malaysian University Workplace. Procedia - Social and Behavioral Sciences, 153, 700–710. https://doi.org/10.1016/j.sbspro.2014.10.101 Peeters, M. C. W., Montgomery, A. J., Bakker, A. B., & Schaufeli, W. B. (2005). Balancing Work and Home : How Job and Home Demands Are Related to Burnout, 12(1), 43–61. https://doi.org/10.1037/1072-5245.12.1.43 Pillay, H., Goddard, R., & Wilss, L. (2005). Well-Being , Burnout and Competence : Implications for Teachers ., 30(2). Pines, A., & Aronson, E. (1998). Career burnout: Causes and cures. Career burnout: Causes and cures. New York, NY, US: Free Press. Rao, J. V., & Chandraiah, K. (2011). Occupational stress , mental health and coping among information technology professionals. Indian Journal of Occupational and Environment Medicine, 15(2), 22–26. https://doi.org/10.4103/0019-5278.9968697 Ri Wei Andrew Chin, Chua, Y. Y., Chu, M. N., Mahadi, N. F., Yusoff, M. S. B., Wong, M. S., & Lee, Y. Y. (2016). Prevalence of Burnout among Universiti Sains Malaysia Medical Students. School of Medical Sciences, 8(3), 61–74. https://doi.org/10.5959/eimj.v8i3.454 Rijk, A. E. De, Blanc, P. M. Le, & Schaufeli, W. B. (1998). Reference Copy only Active coping and need for control as moderators of the job demand-control model : Effects on burnout, 18, 1–18. Russell, D. W., Altmaier, E., & Velzen, D. Van. (1987). Job-Related Stress , Social Support , and Burnout Among Classroom Teachers. Journal of Applied Psychology, 72(2), 269–274. Saijo, Y., Yoshioka, E., & Kawanishi, Y. (2016). Relationships of job demand , job control , and social support on intention to leave and depressive symptoms in Japanese nurses, 32–41. Schaufeli, W. B., & Bakker, A. B. (2004). Job demands , job resources , and their relationship with burnout and engagement : a multi-sample study, 315(August 2003), 293–315. Schaufeli, W. B., & Greenglass, E. R. (2007). Introduction to special issue on burnout and health, (December 2014), 37–41. https://doi.org/10.1080/08870440108405523 Schwarzer, R., Knoll, N., & Rieckmann, N. (2003). Social Support. Introduction to Health Psycology, 1–23. Schwarzer, R., & Schulz, U. (2013). Berlin social support scales (BSSS). Measurement Instrument Database for the Social Science. Seidler, A., Thinschmidt, M., Deckert, S., Then, F., Hegewald, J., Nieuwenhuijsen, K., & 98 Riedel-heller, S. G. (2014). The role of psychosocial working conditions on burnout and its core component emotional exhaustion – a systematic review. Journal of Occupational Medicine and Toxicology, 9(10). Sekaran, U., & Bougie, R. (2013). Research methods for business. In Research Methods for Business, (Cl), 36. Sekaran, U., & Bougie, R. (2016). Research methods for business: a skill building approach. Jon Wiley& Son Ltd. Shirom, A. (1993). Burnout in work organizations. In Professional burnout: Recent developments in theory and research. (pp. 25–48). Siu, O.-L., Cooper, C. L., & Donald, I. (1997). OCCUPATIONAL STRESS , JOB SATISFACTION AND MENTAL HEALTH AMONG EMPLOYEES OF AN ACQUIRED. Journal of Stress Medicine, 13, 99–107. Sweeney, J. T., & Summers, S. L. (2002). The Effect of the Busy Season Workload on Public Accountants ’ Job Burnout. Behavioral Research in Accounting, 14, 223–245. Tsai, F., Huang, W., & Chan, C. (2009). Occupational Stress and Burnout of Lawyers. Journal of Occupational Health, 51, 443–450. https://doi.org/10.1539/joh.L8179 Veldhoven, M., & Meijman, T. F. (1998, January). Questionnaire on the Experience and Evaluation of Work – QEEW (see QEEW2.0 for new version). Ventura, M., Salanova, M., & Llorens, S. (2014). Th Interdisciplinary and Applied Professional Self-Efficacy as a Predictor of Burnout and Engagement : The Role of Challenge and Hindrance Demands. The Journal of Psychology, (December 2014), 1–26. https://doi.org/10.1080/00223980.2013.87638099 Watts, J., Robertson, N., & Road, L. (2011). Burnout in university teaching staff : a systematic literature review, (December 2012), 37–41.https://doi.org/10.1080/00131881.2011.552235 Wu, S., Zhu, W., Li, H., Wang, Z., & Wang, M. (2008). Relationship between job burnout and occupational stress among doctors in China. Stress and Health, 24,143–149. https://doi.org/10.1002/smi.1169 Zimet, G. D., Dahlem, N. W., Zimet, S. G., & Farley, G. K. (1988). The multidimensional scale of perceived social support. Journal of Personality Assessment, 52(1), 30–41. https://doi.org/10.1207/s15327752jpa5201_2

Pengaruh faktor psikososial terhadap tahap burnout dalam kalangan staf akademik Kolej Perniagaan, UUM

Similar Items