Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000

Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000

The studies were undertaken to find the information concern about the level of awareness and perception towards TQM among teachers in pioner schools which implemented IS0 9000. Demography factors like gender, age, academic qualification, year of service as a teacher, years of service in the mention...

Full description

Saved in:
Bibliographic Details
Main Author: Azmi, Abu
Format: Thesis
Language:eng
eng
Published: 1997
Subjects:
LB2801-3095 School administration and organization
Online Access:https://etd.uum.edu.my/822/1/Azemi_Abu.pdf
https://etd.uum.edu.my/822/2/1.Azemi_Abu.pdf
Tags: Add Tag
No Tags, Be the first to tag this record!
id my-uum-etd.822
record_format uketd_dc
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
topic LB2801-3095 School administration and organization
spellingShingle LB2801-3095 School administration and organization
Azmi, Abu
Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000
description The studies were undertaken to find the information concern about the level of awareness and perception towards TQM among teachers in pioner schools which implemented IS0 9000. Demography factors like gender, age, academic qualification, year of service as a teacher, years of service in the mentioned school, TQM’s course exposure and quality members are uses to see the relationship. Besides that, the types of school and leadership style factor also were used to see the relationship. A population of 107 teachers were used as a respondence. A questionaire was used as the study instrument to test about the awareness towards TQM’s characteristics and the perception about TQM characteristic implementation in certain aspects of management. T-test and One Way ANOVA were used to test the differences. To test relationship, Coeffecient Pearson Correlation ‘r’ was used. Significant was at the probability of P< 0.05. Findings showed that 101 teachers (94.4%) had high level of awareness towards TQM characteristic and 96 teachers (89.7%) had high level of perception. Most of demography factors could not determine awareness and perception level among teachers compared other factors. The studies found that other factors like the type of school and leadership style were significantly related with awareness and perception towards TQM. Type of school had a weak and negative relationship and style of leadership had a strong and positive relationship.
format Thesis
qualification_name masters
qualification_level Master's degree
author Azmi, Abu
author_facet Azmi, Abu
author_sort Azmi, Abu
title Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000
title_short Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000
title_full Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000
title_fullStr Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000
title_full_unstemmed Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000
title_sort pengurusan pendidikan : kesedaran dan persepsi guru-guru tentang tqm di dua buah sekolah perintis iso 9000
granting_institution Universiti Utara Malaysia
granting_department Sekolah Siswazah
publishDate 1997
url https://etd.uum.edu.my/822/1/Azemi_Abu.pdf
https://etd.uum.edu.my/822/2/1.Azemi_Abu.pdf
_version_ 1747827004309241856
spelling my-uum-etd.8222013-07-24T12:09:10Z Pengurusan Pendidikan : Kesedaran Dan Persepsi Guru-Guru Tentang TQM Di Dua Buah Sekolah Perintis ISO 9000 1997-10-13 Azmi, Abu Sekolah Siswazah Graduate School LB2801-3095 School administration and organization The studies were undertaken to find the information concern about the level of awareness and perception towards TQM among teachers in pioner schools which implemented IS0 9000. Demography factors like gender, age, academic qualification, year of service as a teacher, years of service in the mentioned school, TQM’s course exposure and quality members are uses to see the relationship. Besides that, the types of school and leadership style factor also were used to see the relationship. A population of 107 teachers were used as a respondence. A questionaire was used as the study instrument to test about the awareness towards TQM’s characteristics and the perception about TQM characteristic implementation in certain aspects of management. T-test and One Way ANOVA were used to test the differences. To test relationship, Coeffecient Pearson Correlation ‘r’ was used. Significant was at the probability of P< 0.05. Findings showed that 101 teachers (94.4%) had high level of awareness towards TQM characteristic and 96 teachers (89.7%) had high level of perception. Most of demography factors could not determine awareness and perception level among teachers compared other factors. The studies found that other factors like the type of school and leadership style were significantly related with awareness and perception towards TQM. Type of school had a weak and negative relationship and style of leadership had a strong and positive relationship. 1997-10 Thesis https://etd.uum.edu.my/822/ https://etd.uum.edu.my/822/1/Azemi_Abu.pdf application/pdf eng validuser https://etd.uum.edu.my/822/2/1.Azemi_Abu.pdf application/pdf eng public masters masters Universiti Utara Malaysia Abd. Main Salimon, (1989). “Perkaitan Kepuasan Kerja dan Pencapaian Mendelagasikan Tugas Dengan Faktor-faktor Personel dan Pentadbiran Di Kalangan Pengetua Sekolah Menengah”. Jurnal Pendidikan UKM. 3 & 4: 51 - 57. Abd. Razak Hashim, (1995). “Kepimpinan Pendidikan : Persepsi Guru-guru Terhadap Kepimpinan Guru Besar Sekolah-sekolah Rendah Negeri Perlis”, Tesis Sarjana Sains (Pengurusan), Universiti Utara Malaysia. Tidak Terbit. Abd. Shukor Abdullah, (1993). “Membina Pengurusan Sekolah yang Berkesan: Pengurusan Setempat, ‘Empowerment’ dan Kepimpinan Sebagai Initiatif Polisi. Prosiding: Seminar Nasional Ke-3 Pengurusan Pendidikan. Ahmad Saman bin Mohd. Nawawi, (Febuari 1986). “Pengurusan Sekolah : Satu Cabaran”, Jurnal Kementerian Pendidikan Malaysia, Keluaran 66, Jilid 29. Ahmad Sarji Abd. Hamid, (1992). “Total Quality Management”, Penerapan Budaya Kerja Cemerlang dalam Pentadbiran Awam Malaysia. Koleksi ucapan-ucapan. Ahmad Sarji Abd. Hamid, (1993). Pengurusan Kualiti dan Produktiviti, Pembaharuan dan Kemajuan dalam Perkhidmatan Awam Malaysia, Percetakan Nasional Malaysia Bhd., Kuala Lumpur. Ahmad Tajuddin Ali, (1990). “Quality Challenges in The 1990’s”, Annual Quality Conference, Petaling Jaya : Institute of Quality Control Malaysia. Amarjit Kaur a/p Maktiar Singh, (1993). “Awareness and Perception of Managers in A Manufacturing Organization Regarding Total Quality Management (TQM)“, Tesis Sarjana sains (Pengurusan), Universiti Utara Malaysia. Tidak terbit. Aminuddin Mohd. Yusof, (1994). Kepimpinan, Motivasi dan Prestasi, Dewan Bahasa dan Pustaka, Kuala Lumpur. Ariff Kassim, (29 Ogos, 1996). “IS0 9000 Dan Implikasi Pelaksanaan Pengurusan Di Sekolah”, Kertas Kerja Kementerian Pendidikan Malaysia. Azizan Nayan, (1995). “Stail Pengurusan Pengetua Memberi Kesan Kepada Suasana Kerja: Satu Kajian di Sekolah Menengah di negeri Perlis”, Tesis Sarjana Sains(Pengurusan), Universiti Utara Malaysia. Tidak Terbit. Bank, J., (1992). The Essence of Total Quality Management, Prentice Hall International (UK) Ltd. Berita Harian, November 20, 1996. Berita Harian, Ogos 13, 1997. Berita Minggu, Ogos 17, 1997. Biech, E., (1994) TQM for Training, MC Graw - Hill, Inc., New York. Bounds, G., York, L., Adam,M. and Ranney, G., (1995). Beyond Total Quality Management, MC Graw Hill, New York. Buckiewicz, D. R., (1975). “An Analysis of The Leader Behavior in The Physical Education Departments of The Community Colleges of California, Oregon and Washington” (Disertasi Kedoktoran Universiti Oregon), Disertasi Abtrak Antarabangsa 135,5087 A. Bruno, Frank J., (1986). Dictionary of Key Words In Psychology. Routledge and Keegen Paul Inc., London. Campbell, R.F., Corbally, J.E., dan Nystrand, R.O., (1983). Introduction to Educational Administration, Edisi 6, Allyn & Beacon, Mass. Chek Mat, (1996). Pengurusan Berkuaiiti Dalam Perkhidmatan, Utusan Publications dan Distributors Sdn. Bhd., Kuala Lumpur. Crosby, Philip B., (1989). Let’s Talk Quality, New York : McGraw - Hill Publishing Company. Dempsey, P.A dan Hesketh, M., (1988). “Total Quality Culture - five years on and counting” dalam Chase, R.L (ed), Total Quulity Management An IFS Executive Briefing. Bedford, England : IFS Publication, UK. P. 145 - 150. Drever, James, (1952). The Penquin Dictionary of Psychology, England : Penquin Books Ltd. Drummond, H., (1992). The Quality Movement - What The Total Quality Management is Really All About. Kogan Page London, Nicholas Publishing, New Jersey. Dunstan, L., (25 Febuary 1994) “Conformity assessment and Quality Policy”, IS0 9000 Workshop. Ee Ah Meng (1996). Pendidikan Di Malaysia I - Falsafah Pendidikan Guru dan Sekolah (Semester 1), Fajar Bakti Sdn. Bhd., Shah Alam. Fadzilah Hj. Md.Noor (1990), “ Tingkah Laku Pentadbiran dan Kepimpinan Pengetua Sekolah Menengah Di Pahang Darul Makmur”, Tesis Sarjana Pendidikan Universiti Malaya. Tidak Terbit. Fullan, M., (19982). The Meaning of Educational Change, New York : Teachers College, Columbia University. Glube R.H, & Mergerison C.J., (1976). “Managerial Leadership : Implication for Training and Development”. Journal of European Training. (5)2 : p. 75 -100. Greenfield, W., (8 Febuari 1992), “School Leadership by Principals and Teachers”, Kertas Kerja Pada Seminar Pendidikan, Universiti Malaya. Green, G., (1992). “The Relation Between High School Athletic Administration Job Satisfaction and Job Related Stress” (Disertasi Kedoktoran Universiti Florida), Pro Quest - Disertasi Abtrak. Groth, J. C., (1995). “Total Quality Management: Perspective for Leaders”, TQM Magazine, Vol. 7, No. 3. Guzzetta, S., (April 1993) “IS0 9000 and Supplier Quality Assurance”, Quality. Hanafi Kamal, (Jun, 1985). “Peninjauan ke atas Sistem Penilaian Bagi Pengurus Pendidikan Dalam Perkhidmatan Pelajaran”, Jurnal Kementerian Pelajaran Malaysia, Keluaran 66, Jilid 29. Heim, P. & Chapmen E., N., (1989). Belajar Memimpin - Rancangan Tindakan Untuk Mencapai Kejayaan, Penerbitan Pelangi Sdn. Bhd. Hicks, G.,H. & Gullet C. R., (1975). Organization : Theory and Behavior, McGraw Hill, Inc., p. 492 - 493. Hollander, E.P., (1978). Leadership Dynamics, Free Press, New York. Hussein b. Hj. Ahmad, (1993). Kepimpinan dan Keberkesanan Sekolah, Dewan Bahasa dan Pustaka, Kuala Lumpur. Hussein Hj. Ahmad, (1996). “Perlaksanaan IS0 9000 Dalam Konteks Pendidikan”, Kertas Konsep, Bengkel SKUSKT 2/ 1996. Hunt, V. Daniel, (1992) Quality In America How To Implement A Competitive Quality Program, Illinois: Business One Irwin. Johnson, Richard S., (1993). “TQM : Leadership For The Quality Transformation (Part I), Quality Progress. 26, 1, p. 73 - 75. Kamaruddin Kachar, (1983). ‘Pentadbiran Pendidikan Di Malaysia”, Jurnal PKPSM Kaoru Ishikawa, (1988). Kawalan Mutu Menyeluruh : Gaya Jepun, (Terjemahan), Dewan Bahasa dan Pustaka, Kuala Lumpur. Klorik, W.J., (1995). creating Quality, McGraw-Hill, New York. Koontz, Harold dan O’Donnel (1976). Management System and Contingency Analysis of Managerial Function, McGraw-Hill, New York. Lee, R., E.R. Wilbur (1985). “Age, Education, Job Tenure, Salary, Job Characteristics and Job Satisfaction A Multivariate Analysis”. Human Relation. 38(8): 781-791 . Lim The Eng, (1986). “Pentadbiran Sekolah dan Peranan Guru Besar”, Jurnal Kementerian Pendidikan Malaysia, Jilid XXX, Keluaran 69, Jemaah Nazir. Mohd. Majid Konting (1990). Kaedah Penyelidikan Pendidikan, DBP & Kementerian Pendidikan Malaysia, Kuala Lumpur. Mokhtar Zakaria, (1995). “Pelaksanaan TQM Dalam Kepimpinan Sekolah di Sekolah Menengah Daerah Kota Setar, Kedah Darul Aman”. Tesis Sarjana Sains (Pengurusan), Universiti Utara Malaysia. Tidak Terbit. Motomu Baba, (1987). “Komatsu’s Quality Improvement Techniques” in Y.K Shetty and Venon M. Buehler, Productivity and Quality Through People, (edited), Quorum Books, Connecticut. Naharuddin, A., (1994). “Perkhidmatan Berkualiti Di Sektor Awam - Kaedah dan Prinsip TQM”, Buletin Produktiviti dan Kualiti, Jilid 3, Bil. 1, p.48 - 53. Nelson, C., (1995). TQM and ISO 9000 for Architectures and Designer, McGraw-Hill, New York. Oakland, J. S., Total Quality & Management, Butterworth - Heinemann Ltd., Oxford. Omardin Ashaari, (1996). Pengurusan Sekolah Suatu Panduan Lengkap, Utusan Publication & Distibutors Sdn. Bhd., Kuala Lumpur. Omar Mohd. Hashim (1991). Pengisian Misi Pendidikan, DBP & Kementerian Pendidikan Malaysia, Kuala Lumpur. Pekeliling Kemajuan Pentadbiran Awam, “Panduan Pengurusan Kualiti Menyeluruh (TQM) Bagi Perkhidmatan Awam, Bilangan 1, Jilid 2, Tahun 1992. Pekeliling Kemajuan Pentadbiran Awam, “Garis Panduan Mengenai Strategi-strategi Peningkatan Kualiti Dalam Perkhidmatan Awam”, Bilangan 4, Tahun 1991. Pekeliling Kemajuan Pentadbiran Awam, (1991). “Panduan Mengenai Peningkatan Produktiviti Dalam Perkhidmatan Awam”, Bilangan 6, Tahun 1991. Picogna, J.,L. (1993). Total Quality Leadership: A Training Approach, International Information Associates, Inc., Pennsylvania. P. 27. Porter, Leslie J., and Parker, Andrien J., (1993). “Total Quality Management - The Critical Success Factor”, Total Quality Management, 4,l. Raja Maznah bt. Raja Hussain, (1992). “Pengurusan Sekolah Menengah Di Abad 21 : Satu Ramalan”, Seminar Nasional Ke-2 Pengurusan Pendidikan, Kertas Kerja 21, IAB. Ramaiah Al., (1992). Kepimpinan Pendidikan : (Cabaran Masa Kini, IBS Buku Sdn. Bhd., Petaling Jaya. Robbins, S.P., (1993). Organizational Behavior, Prentice Hall International Inc., New Jersey. Robiah Sidin, (1989). Asas Pentadbiran Pendidikan, Pustaka Cipta Sdn. Bhd., Kuala Lumpur. Rushami Zein Yusoff, (1995). “TQM Discourse”, Darul Aman Golf Country Club. Bandar Darul Aman. Sallis, E. (1993). Total Quality in Education, Philadelphia : Kogan Page. Sanderson, M., (1992). “Future Developments In Total Quality Management - What Can We Learn From The Past?, TQMMagazine, Vol. 7, No.3, p.28 - 31. Saunders I.W. & Walker, M., (1991). “TQM in Tertiary Education”, international Journal of Quality and Reliability Management, 8 (5), p. 91 - 102. Sekaran, Uma (1992). Research Methods For Business, John Wiley & Sons, Inc., New York. Shahril @ Charil Marzuki, Zainun Ishak, Lee Pau Wing dan Dr. Saedah Hj. Siraj (1993). Pendidikan Di Malaysia, Utusan Publication & Distributors Sdn. Bhd., Kuala Lumpur. Sharifah Alwiah Al Sagoff, (1987). Psikologi Pendidikan II - Psikologi Pembelajaran dan Kognitif Bimbingan dan Kaunseling, Longman Malaysia Sdn. Bhd., Petaling Jaya. Steers, Richard, M., (1988). Intoduction To Organizational Behavior, Illinois : Scott, Foresman & Co. Stratton, Peter dan Hayes; Nicky, (1988). A Student’s Dictionary of Psychology. London : Edward Arnold. Tan Lay Yen, (1995). “Perception of Teacher Training College Lecturers on Total Quality Management, Tesis Sarjana Sains (Pengurusan), Universiti Utara Malaysia. Tidak Terbit. Teare, R., Atkinson, C., Westwood, C., (1994). Achieving Quality Performance - Lessons From British Industry, cassell, London. Vloeberghs, D., dan Bellens, J., (1996). “Implenting the IS0 9000 standards in Belgium”, Quality Progress. 29(6). Wan Ahmad Nasir Hassan (Jun 1985). “Pentadbiran/Pengurusan Sekolah Ke Arah Peningkatan Disiplin Sekolah”, Jurnal Kementerian Pendidikan Malaysia, Keluaran 66, Jilid 29. Wan Mohd. Zahid b. Mohd. Noordin, (1992). Wawasan Pendidikan, Agenda Pengisian, Nurin Enterprise, Kuala Lumpur. Weaver, C.N., (1980). “Job Satisfaction In The United States In The 1970’s”. Journal of Applied Psychology. 65(3): p.364 - 367. Weston, F. C. Jr., (1995). “What Do Managers Really Think of the IS0 9000 Registration Process”, Quality Progress. 28 ( lo), p.67-73. Wilkinson, A. dan Witcher, B., (1993). “Holistic total quality management must take account of political processes”, Total Quality Management, 4 (I), p.47-56. Wolman, Benjamin B., (ed), (1973). Dictionary of Behavioral Science, Van Nostrand Rainhold Company, New York. Zaidatol Akmaliah, Sharifah Nor, (1993). “A Survey Of Job Satisfaction Of Commerce and Entreprenuership Teachers In Malaysia”, Jurnal Pendidikan, Vol. 18, 89-99.

Similar Items