The influence of job satisfaction and organizational commitment on turnover intention

Employees turnover is an endless issue and has been studied many years ago and found that turnover intention is the predictor to actual turnover. There are many factors that could influence employee’s intention to leave their organization. Although many researches have been conducted studies on tur...

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Main Author:	Siti Nuraftnahanim, Alias
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/8255/1/s823025_01.pdf https://etd.uum.edu.my/8255/2/s823025_02.pdf https://etd.uum.edu.my/8255/3/s823025_references.docx
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id	my-uum-etd.8255
record_format	uketd_dc
spelling	my-uum-etd.82552022-08-16T07:19:12Z The influence of job satisfaction and organizational commitment on turnover intention 2019 Siti Nuraftnahanim, Alias Sarkawi, Mohd. Nizam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.9 Organizational Effectiveness. Employees turnover is an endless issue and has been studied many years ago and found that turnover intention is the predictor to actual turnover. There are many factors that could influence employee’s intention to leave their organization. Although many researches have been conducted studies on turnover intention, job satisfaction as well as organizational commitment, but there is still insufficient data related to relationship between turnover intention, job satisfaction and organizational commitment particularly in the context of retail industry. Thus, the purpose of this study is to determine the relationship between job satisfaction and turnover intention as well as organizational commitment and turnover intention among retail employees. A convenience sampling technique was used for data collection, questionnaire were conveniently distributed to several retail stores located in Kota Kinabalu, Sabah. The total no of 227 retail employee responded and return their answer. Distributed questionnaire consist of three instruments, turnover intention question which consist of 3 question, Minnesota Satisfaction Questionnaire (MSQ) used to measured job satisfaction the last instrument to measured organizational commitment of the employees. There are several analyses been used in this study include descriptive analysis used for respondent’s profile, Pearson Correlation analysis used to determine the relationship between job satisfaction with turnover intention and organization commitment with turnover intention. Whereas Multiple Regression analysis used to examine whether job satisfaction. Organizational commitment influence turnover intention. Wishfully, the present study can provide more understanding on turnover intention, job satisfaction and organizational commitment particularly done in retail industry. 2019 Thesis https://etd.uum.edu.my/8255/ https://etd.uum.edu.my/8255/1/s823025_01.pdf text eng public https://etd.uum.edu.my/8255/2/s823025_02.pdf text eng public https://etd.uum.edu.my/8255/3/s823025_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Sarkawi, Mohd. Nizam
topic	HD58.9 Organizational Effectiveness.
spellingShingle	HD58.9 Organizational Effectiveness. Siti Nuraftnahanim, Alias The influence of job satisfaction and organizational commitment on turnover intention
description	Employees turnover is an endless issue and has been studied many years ago and found that turnover intention is the predictor to actual turnover. There are many factors that could influence employee’s intention to leave their organization. Although many researches have been conducted studies on turnover intention, job satisfaction as well as organizational commitment, but there is still insufficient data related to relationship between turnover intention, job satisfaction and organizational commitment particularly in the context of retail industry. Thus, the purpose of this study is to determine the relationship between job satisfaction and turnover intention as well as organizational commitment and turnover intention among retail employees. A convenience sampling technique was used for data collection, questionnaire were conveniently distributed to several retail stores located in Kota Kinabalu, Sabah. The total no of 227 retail employee responded and return their answer. Distributed questionnaire consist of three instruments, turnover intention question which consist of 3 question, Minnesota Satisfaction Questionnaire (MSQ) used to measured job satisfaction the last instrument to measured organizational commitment of the employees. There are several analyses been used in this study include descriptive analysis used for respondent’s profile, Pearson Correlation analysis used to determine the relationship between job satisfaction with turnover intention and organization commitment with turnover intention. Whereas Multiple Regression analysis used to examine whether job satisfaction. Organizational commitment influence turnover intention. Wishfully, the present study can provide more understanding on turnover intention, job satisfaction and organizational commitment particularly done in retail industry.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Siti Nuraftnahanim, Alias
author_facet	Siti Nuraftnahanim, Alias
author_sort	Siti Nuraftnahanim, Alias
title	The influence of job satisfaction and organizational commitment on turnover intention
title_short	The influence of job satisfaction and organizational commitment on turnover intention
title_full	The influence of job satisfaction and organizational commitment on turnover intention
title_fullStr	The influence of job satisfaction and organizational commitment on turnover intention
title_full_unstemmed	The influence of job satisfaction and organizational commitment on turnover intention
title_sort	influence of job satisfaction and organizational commitment on turnover intention
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2019
url	https://etd.uum.edu.my/8255/1/s823025_01.pdf https://etd.uum.edu.my/8255/2/s823025_02.pdf https://etd.uum.edu.my/8255/3/s823025_references.docx
_version_	1747828362300096512

The influence of job satisfaction and organizational commitment on turnover intention

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