Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur

In a rapidly changing globalized world, employees’ job stress level is one of the crucial aspects of modern life that has a profound and direct effect on the state of the nation’s mental health. It is an area of study that requires specific investigation, especially stress level contributed by the...

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Main Author:	Ezzanuddin Lood, Mustafa
Format:	Thesis
Language:	eng eng eng
Published:	2018
Subjects:	HF5548.7-5548.85 Industrial Psychology
Online Access:	https://etd.uum.edu.my/8275/1/s817245_01.pdf https://etd.uum.edu.my/8275/2/s817245_02.pdf https://etd.uum.edu.my/8275/3/s817245_references.docx
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id	my-uum-etd.8275
record_format	uketd_dc
spelling	my-uum-etd.82752021-11-23T01:04:17Z Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur 2018 Ezzanuddin Lood, Mustafa Hassan, Zuraida School of Business Management School of Business Management HF5548.7-5548.85 Industrial Psychology In a rapidly changing globalized world, employees’ job stress level is one of the crucial aspects of modern life that has a profound and direct effect on the state of the nation’s mental health. It is an area of study that requires specific investigation, especially stress level contributed by the workplace. The purpose of this study is to examine the relationship between the factors of office environment, workload, organisational support and job stress level and its effect among employees at a Public Works technical department in Kuala Lumpur. Quantitative methodology is applied to investigate the factors influencing employees’ job stress level. Three independent variables such as office environment, workload and organisational support are identified. The result of this study indicates that there is a significant and positive relationship between employees’ job stress level such as found in the office environment and workload. On the contrary, however, there is insignificant and negative relationship between organisational support and employees’ job stress level. The results will facilitate improvements in the said technical agency in maintaining a healthy workplace by maximizing the good factors that alleviate job stress level among employees. It will also strengthen the organisational performance. Hence, examining the factors influencing employees’ job stress level is a key factor to ensure employee performance. 2018 Thesis https://etd.uum.edu.my/8275/ https://etd.uum.edu.my/8275/1/s817245_01.pdf text eng 2021-11-22 public https://etd.uum.edu.my/8275/2/s817245_02.pdf text eng public https://etd.uum.edu.my/8275/3/s817245_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Hassan, Zuraida
topic	HF5548.7-5548.85 Industrial Psychology
spellingShingle	HF5548.7-5548.85 Industrial Psychology Ezzanuddin Lood, Mustafa Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur
description	In a rapidly changing globalized world, employees’ job stress level is one of the crucial aspects of modern life that has a profound and direct effect on the state of the nation’s mental health. It is an area of study that requires specific investigation, especially stress level contributed by the workplace. The purpose of this study is to examine the relationship between the factors of office environment, workload, organisational support and job stress level and its effect among employees at a Public Works technical department in Kuala Lumpur. Quantitative methodology is applied to investigate the factors influencing employees’ job stress level. Three independent variables such as office environment, workload and organisational support are identified. The result of this study indicates that there is a significant and positive relationship between employees’ job stress level such as found in the office environment and workload. On the contrary, however, there is insignificant and negative relationship between organisational support and employees’ job stress level. The results will facilitate improvements in the said technical agency in maintaining a healthy workplace by maximizing the good factors that alleviate job stress level among employees. It will also strengthen the organisational performance. Hence, examining the factors influencing employees’ job stress level is a key factor to ensure employee performance.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Ezzanuddin Lood, Mustafa
author_facet	Ezzanuddin Lood, Mustafa
author_sort	Ezzanuddin Lood, Mustafa
title	Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur
title_short	Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur
title_full	Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur
title_fullStr	Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur
title_full_unstemmed	Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur
title_sort	factors influencing job stress among civil servants: a case study of a technical department in kuala lumpur
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2018
url	https://etd.uum.edu.my/8275/1/s817245_01.pdf https://etd.uum.edu.my/8275/2/s817245_02.pdf https://etd.uum.edu.my/8275/3/s817245_references.docx
_version_	1747828365725794304

Factors influencing job stress among civil servants: a case study of a technical department in Kuala Lumpur

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