Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company

This study examined the influence of information overload, role ambiguity and transformational leadership on communication effectiveness in a telecommunication company. Specifically, the objectives were: (1) to examine the influence of information overload on communication effectiveness; (2) to exa...

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Main Author:	Kalaivaani, Aluemalai
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/8794/1/s820838_01.pdf https://etd.uum.edu.my/8794/2/s820838_02.pdf https://etd.uum.edu.my/8794/3/s820838_references.docx
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id	my-uum-etd.8794
record_format	uketd_dc
spelling	my-uum-etd.87942022-05-09T04:35:29Z Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company 2019 Kalaivaani, Aluemalai Tan, Fee Yan School of Business Management School of Business Management HD58.9 Organizational Effectiveness. This study examined the influence of information overload, role ambiguity and transformational leadership on communication effectiveness in a telecommunication company. Specifically, the objectives were: (1) to examine the influence of information overload on communication effectiveness; (2) to examine the influence of role ambiguity on communication effectiveness; (3) to examine the influence of transformational leadership on communication effectiveness. In this cross-sectional study, 250 employees were the targeted sample. The independent (i.e. information overload, role ambiguity, and transformational leadership) and dependent variable (i.e. communication effectiveness) were measured via standard questionnaire that adapted from previous studies. The data obtained were analyzed by using the software of Statistical Package for the Social Science (SPSS) version 21. The regression results indicated that communication effectiveness was influenced by three variables; information overload, role ambiguity, and transformational leadership. It was found through the study that role ambiguity was negatively correlated to communication effectiveness. Meanwhile, transformational leadership and information overload were positively correlated to communication effectiveness. Contributions, limitations, and implications of the study are also discussed. 2019 Thesis https://etd.uum.edu.my/8794/ https://etd.uum.edu.my/8794/1/s820838_01.pdf text eng 2022-05-01 public https://etd.uum.edu.my/8794/2/s820838_02.pdf text eng public https://etd.uum.edu.my/8794/3/s820838_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Tan, Fee Yan
topic	HD58.9 Organizational Effectiveness.
spellingShingle	HD58.9 Organizational Effectiveness. Kalaivaani, Aluemalai Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company
description	This study examined the influence of information overload, role ambiguity and transformational leadership on communication effectiveness in a telecommunication company. Specifically, the objectives were: (1) to examine the influence of information overload on communication effectiveness; (2) to examine the influence of role ambiguity on communication effectiveness; (3) to examine the influence of transformational leadership on communication effectiveness. In this cross-sectional study, 250 employees were the targeted sample. The independent (i.e. information overload, role ambiguity, and transformational leadership) and dependent variable (i.e. communication effectiveness) were measured via standard questionnaire that adapted from previous studies. The data obtained were analyzed by using the software of Statistical Package for the Social Science (SPSS) version 21. The regression results indicated that communication effectiveness was influenced by three variables; information overload, role ambiguity, and transformational leadership. It was found through the study that role ambiguity was negatively correlated to communication effectiveness. Meanwhile, transformational leadership and information overload were positively correlated to communication effectiveness. Contributions, limitations, and implications of the study are also discussed.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Kalaivaani, Aluemalai
author_facet	Kalaivaani, Aluemalai
author_sort	Kalaivaani, Aluemalai
title	Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company
title_short	Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company
title_full	Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company
title_fullStr	Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company
title_full_unstemmed	Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company
title_sort	information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2019
url	https://etd.uum.edu.my/8794/1/s820838_01.pdf https://etd.uum.edu.my/8794/2/s820838_02.pdf https://etd.uum.edu.my/8794/3/s820838_references.docx
_version_	1747828462207369216

Information overload, role ambiguity, and transformational leadership on communication effectiveness in a telecommunication company

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