Performance appraisal purposes in Kwara State Civil Service, Nigeria: analysis of employee engagement and performance.

The existing study in the administration research field signifies that employee engagement and employee performance are crucial to the effectiveness of civil service. This is due to the fact that organizational performance and success significantly hinge on both of the factors. However, very slight...

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Main Author: Ameen, Lateef
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/8931/1/s901713_01.pdf
https://etd.uum.edu.my/8931/2/s901713_02.pdf
https://etd.uum.edu.my/8931/3/s901713_references.docx
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id my-uum-etd.8931
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spelling my-uum-etd.89312023-04-10T01:47:57Z Performance appraisal purposes in Kwara State Civil Service, Nigeria: analysis of employee engagement and performance. 2020 Ameen, Lateef Baharom, Mohd Nazri Ghazali Shafie Graduate School of Government Ghazali Shafie Graduate School of Government HD58.7 Organizational Behavior. The existing study in the administration research field signifies that employee engagement and employee performance are crucial to the effectiveness of civil service. This is due to the fact that organizational performance and success significantly hinge on both of the factors. However, very slight consideration has been given to the relationship between performance appraisal purposes (PAP) and employee engagement as well as employee performance in the context of civil service. The main aim of this research is to examine the relationship between PAP (training, job promotion, performance feedback, performance recognition and financial reward) and engagement and performance of civil servants in Kwara State Civil Service, Nigeria.To validate the instruments employed in this study, seven (7) experts were consulted for content validation of the adapted scales before a pilot study was conducted among 100 respondents. Subsequently, a total number of 510 civil servants were involved in this study. Data for the study were gathered through quantitative and qualitative surveys from employees working in the Kwara State civil service. PLS-SEM was used to test the study’s hypotheses. The results provided support for six (6) out of the eleven (11) hypotheses. The overall findings signify that job promotion, performance recognition and financial reward have a significant positive relationship with employee engagement, while training and performance feedback have insignificant relationship with employee engagement.The results also indicated that training and financial reward have a significant and positive relationship with employee performance, while the job promotion, performance feedback and performance recognition have insignificant relationships with employee performance. Moreover, the results reveal a significant relationship between employee engagement and employee performance. Consequently, this study successfully provides empirical evidence to the practitioners on employee engagement and performance. It also provides insights for civil service directors on how to enhance employee engagement and performance via training, promotion, feedback, recognition and financial reward. 2020 Thesis https://etd.uum.edu.my/8931/ https://etd.uum.edu.my/8931/1/s901713_01.pdf text eng public https://etd.uum.edu.my/8931/2/s901713_02.pdf text eng public https://etd.uum.edu.my/8931/3/s901713_references.docx text eng public other doctoral Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Baharom, Mohd Nazri
topic HD58.7 Organizational Behavior.
spellingShingle HD58.7 Organizational Behavior.
Ameen, Lateef
Performance appraisal purposes in Kwara State Civil Service, Nigeria: analysis of employee engagement and performance.
description The existing study in the administration research field signifies that employee engagement and employee performance are crucial to the effectiveness of civil service. This is due to the fact that organizational performance and success significantly hinge on both of the factors. However, very slight consideration has been given to the relationship between performance appraisal purposes (PAP) and employee engagement as well as employee performance in the context of civil service. The main aim of this research is to examine the relationship between PAP (training, job promotion, performance feedback, performance recognition and financial reward) and engagement and performance of civil servants in Kwara State Civil Service, Nigeria.To validate the instruments employed in this study, seven (7) experts were consulted for content validation of the adapted scales before a pilot study was conducted among 100 respondents. Subsequently, a total number of 510 civil servants were involved in this study. Data for the study were gathered through quantitative and qualitative surveys from employees working in the Kwara State civil service. PLS-SEM was used to test the study’s hypotheses. The results provided support for six (6) out of the eleven (11) hypotheses. The overall findings signify that job promotion, performance recognition and financial reward have a significant positive relationship with employee engagement, while training and performance feedback have insignificant relationship with employee engagement.The results also indicated that training and financial reward have a significant and positive relationship with employee performance, while the job promotion, performance feedback and performance recognition have insignificant relationships with employee performance. Moreover, the results reveal a significant relationship between employee engagement and employee performance. Consequently, this study successfully provides empirical evidence to the practitioners on employee engagement and performance. It also provides insights for civil service directors on how to enhance employee engagement and performance via training, promotion, feedback, recognition and financial reward.
format Thesis
qualification_name other
qualification_level Doctorate
author Ameen, Lateef
author_facet Ameen, Lateef
author_sort Ameen, Lateef
title Performance appraisal purposes in Kwara State Civil Service, Nigeria: analysis of employee engagement and performance.
title_short Performance appraisal purposes in Kwara State Civil Service, Nigeria: analysis of employee engagement and performance.
title_full Performance appraisal purposes in Kwara State Civil Service, Nigeria: analysis of employee engagement and performance.
title_fullStr Performance appraisal purposes in Kwara State Civil Service, Nigeria: analysis of employee engagement and performance.
title_full_unstemmed Performance appraisal purposes in Kwara State Civil Service, Nigeria: analysis of employee engagement and performance.
title_sort performance appraisal purposes in kwara state civil service, nigeria: analysis of employee engagement and performance.
granting_institution Universiti Utara Malaysia
granting_department Ghazali Shafie Graduate School of Government
publishDate 2020
url https://etd.uum.edu.my/8931/1/s901713_01.pdf
https://etd.uum.edu.my/8931/2/s901713_02.pdf
https://etd.uum.edu.my/8931/3/s901713_references.docx
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