The effect of leadership style towards employee's job satisfaction

Employees are considered to be one of the valuable assets in organizations. Hence, it is vital to increase and maintain their job satisfaction in return for productive outcomes. There were numerous empirical studies documented for leadership style and employee’s job satisfaction that portrayed the c...

Full description

Saved in:

Bibliographic Details
Main Author:	Siti Nurkhairunnisa, Alias
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	HD58.9 Organizational Effectiveness.
Online Access:	https://etd.uum.edu.my/8949/1/s823146_01.pdf https://etd.uum.edu.my/8949/2/s823146_02.pdf https://etd.uum.edu.my/8949/3/s823146_references.docx
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.8949
record_format	uketd_dc
spelling	my-uum-etd.89492022-08-16T07:19:54Z The effect of leadership style towards employee's job satisfaction 2019 Siti Nurkhairunnisa, Alias Sarkawi, Mohd Nizam Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HD58.9 Organizational Effectiveness. Employees are considered to be one of the valuable assets in organizations. Hence, it is vital to increase and maintain their job satisfaction in return for productive outcomes. There were numerous empirical studies documented for leadership style and employee’s job satisfaction that portrayed the cruciality of both variables to be in line with one another as it will affect organizational performance. Although leadership style and job satisfaction had been studied broadly, but there was still lack of insight related to this relationship specifically in the context of retail industry. Hence, the aims of this study were to determine the relationship between leadership styles and retail employee’s job satisfaction. A convenience sampling technique was used for data collection where questionnaires was conveniently distributed to several retail store in Kota Kinabalu, Sabah. There were a total of 238 retail employees responded and gave their feedback for this study. Furthermore, distributed questionnaires contained two sets of instruments namely, Multifactor Leadership Questionnaire (MLQ) to measure both transformational and transactional leadership style, as well as Minnesota Satisfaction Questionnaire (MSQ) to measure employee’s job satisfaction. Descriptive analysis were used for respondent’s profile as according to their gender, educational level, income level and years or service. The relationship between leadership style and job satisfaction were determined using the Pearson Correlation analysis, whilst multiple regression were used to examine whether leadership style influence job satisfaction. As a result, there is a significant relationship between transformational and transactional leadership styles on job satisfaction. Surprisingly, the result also indicates that only transformational leadership become a predictor that influence job satisfaction but not for transactional leadership. Hopefully, the current study can provide more knowledge on leadership and job satisfaction specifically done in retail industry setting. 2019 Thesis https://etd.uum.edu.my/8949/ https://etd.uum.edu.my/8949/1/s823146_01.pdf text eng public https://etd.uum.edu.my/8949/2/s823146_02.pdf text eng public https://etd.uum.edu.my/8949/3/s823146_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Sarkawi, Mohd Nizam
topic	HD58.9 Organizational Effectiveness.
spellingShingle	HD58.9 Organizational Effectiveness. Siti Nurkhairunnisa, Alias The effect of leadership style towards employee's job satisfaction
description	Employees are considered to be one of the valuable assets in organizations. Hence, it is vital to increase and maintain their job satisfaction in return for productive outcomes. There were numerous empirical studies documented for leadership style and employee’s job satisfaction that portrayed the cruciality of both variables to be in line with one another as it will affect organizational performance. Although leadership style and job satisfaction had been studied broadly, but there was still lack of insight related to this relationship specifically in the context of retail industry. Hence, the aims of this study were to determine the relationship between leadership styles and retail employee’s job satisfaction. A convenience sampling technique was used for data collection where questionnaires was conveniently distributed to several retail store in Kota Kinabalu, Sabah. There were a total of 238 retail employees responded and gave their feedback for this study. Furthermore, distributed questionnaires contained two sets of instruments namely, Multifactor Leadership Questionnaire (MLQ) to measure both transformational and transactional leadership style, as well as Minnesota Satisfaction Questionnaire (MSQ) to measure employee’s job satisfaction. Descriptive analysis were used for respondent’s profile as according to their gender, educational level, income level and years or service. The relationship between leadership style and job satisfaction were determined using the Pearson Correlation analysis, whilst multiple regression were used to examine whether leadership style influence job satisfaction. As a result, there is a significant relationship between transformational and transactional leadership styles on job satisfaction. Surprisingly, the result also indicates that only transformational leadership become a predictor that influence job satisfaction but not for transactional leadership. Hopefully, the current study can provide more knowledge on leadership and job satisfaction specifically done in retail industry setting.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Siti Nurkhairunnisa, Alias
author_facet	Siti Nurkhairunnisa, Alias
author_sort	Siti Nurkhairunnisa, Alias
title	The effect of leadership style towards employee's job satisfaction
title_short	The effect of leadership style towards employee's job satisfaction
title_full	The effect of leadership style towards employee's job satisfaction
title_fullStr	The effect of leadership style towards employee's job satisfaction
title_full_unstemmed	The effect of leadership style towards employee's job satisfaction
title_sort	effect of leadership style towards employee's job satisfaction
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2019
url	https://etd.uum.edu.my/8949/1/s823146_01.pdf https://etd.uum.edu.my/8949/2/s823146_02.pdf https://etd.uum.edu.my/8949/3/s823146_references.docx
_version_	1747828496574447616

The effect of leadership style towards employee's job satisfaction

Similar Items