Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria

The global outcry for administrative efficiency in the context of public affairs necessitated some organizations in the Nigerian public sectors to adopt technology as an instrument for effective and efficient service delivery. This study, therefore, investigated the influence of technological attrib...

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Main Author:	Abdullahi, Aliyu Dahuwa
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	LB2300 Higher Education T Technology (General)
Online Access:	https://etd.uum.edu.my/8982/1/s900899_01.pdf https://etd.uum.edu.my/8982/2/s900899_02.pdf https://etd.uum.edu.my/8982/3/s900899_references.docx
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id	my-uum-etd.8982
record_format	uketd_dc
spelling	my-uum-etd.89822022-04-10T23:15:31Z Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria 2019 Abdullahi, Aliyu Dahuwa Baharom, Mohd Nazri Abdul rahman, Nik Adzrieman College of Law, Government and International Studies (COLGIS) College of Law, Government and International Studies (COLGIS) LB2300 Higher Education T Technology (General) The global outcry for administrative efficiency in the context of public affairs necessitated some organizations in the Nigerian public sectors to adopt technology as an instrument for effective and efficient service delivery. This study, therefore, investigated the influence of technological attributes on the perception of administrative staff to adopt information and communication technology facilities in their primary responsibilities for effective performance in Bauchi state public tertiary institutions. Data were collected using questionnaires and semi-structured interview questions. After preliminary data screening using SPSS, 382 questionnaires were used in quantitative data analysis, while 8 respondents were interviewed. The respondents were selected from six tertiary institutions in Bauchi state due to its peculiarity with the issue. PLS-SEM was used to analyse the responses generated from the questionnaires while NVIVO was used to analyse the interviews transcribed data using a thematic approach. The study was conducted using a convergent parallel designed of quantitative and qualitative approach. The quantitative approach consists of 16 hypotheses, out of which 12 were supported, while 4 were not supported. The findings of this study demonstrated the significance of the adopted variables as capable of influencing the rational decision of non-teaching staff to improve their performance through actual use of technological attributes. However, the study observed some limitations with regard to the ICT facilities in achieving the needed performance without the fundamental administrative structures as identified in the qualitative analysis. The Implications of the finding are discussed in relation to the theoretical, practical, and methodological postulations. The study contributes to the theory and practice of, information system, public policy, and administration, as well as provides policymakers and top management staff with the understanding of ICT adoption as a panacea to poor staff performance, in public tertiary institutions. 2019 Thesis https://etd.uum.edu.my/8982/ https://etd.uum.edu.my/8982/1/s900899_01.pdf text eng public https://etd.uum.edu.my/8982/2/s900899_02.pdf text eng public https://etd.uum.edu.my/8982/3/s900899_references.docx text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Baharom, Mohd Nazri Abdul rahman, Nik Adzrieman
topic	LB2300 Higher Education T Technology (General)
spellingShingle	LB2300 Higher Education T Technology (General) Abdullahi, Aliyu Dahuwa Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria
description	The global outcry for administrative efficiency in the context of public affairs necessitated some organizations in the Nigerian public sectors to adopt technology as an instrument for effective and efficient service delivery. This study, therefore, investigated the influence of technological attributes on the perception of administrative staff to adopt information and communication technology facilities in their primary responsibilities for effective performance in Bauchi state public tertiary institutions. Data were collected using questionnaires and semi-structured interview questions. After preliminary data screening using SPSS, 382 questionnaires were used in quantitative data analysis, while 8 respondents were interviewed. The respondents were selected from six tertiary institutions in Bauchi state due to its peculiarity with the issue. PLS-SEM was used to analyse the responses generated from the questionnaires while NVIVO was used to analyse the interviews transcribed data using a thematic approach. The study was conducted using a convergent parallel designed of quantitative and qualitative approach. The quantitative approach consists of 16 hypotheses, out of which 12 were supported, while 4 were not supported. The findings of this study demonstrated the significance of the adopted variables as capable of influencing the rational decision of non-teaching staff to improve their performance through actual use of technological attributes. However, the study observed some limitations with regard to the ICT facilities in achieving the needed performance without the fundamental administrative structures as identified in the qualitative analysis. The Implications of the finding are discussed in relation to the theoretical, practical, and methodological postulations. The study contributes to the theory and practice of, information system, public policy, and administration, as well as provides policymakers and top management staff with the understanding of ICT adoption as a panacea to poor staff performance, in public tertiary institutions.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Abdullahi, Aliyu Dahuwa
author_facet	Abdullahi, Aliyu Dahuwa
author_sort	Abdullahi, Aliyu Dahuwa
title	Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria
title_short	Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria
title_full	Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria
title_fullStr	Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria
title_full_unstemmed	Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria
title_sort	information and communication technology adoption and staff performance in public tertiary institutions in bauchi state, nigeria
granting_institution	Universiti Utara Malaysia
granting_department	College of Law, Government and International Studies (COLGIS)
publishDate	2019
url	https://etd.uum.edu.my/8982/1/s900899_01.pdf https://etd.uum.edu.my/8982/2/s900899_02.pdf https://etd.uum.edu.my/8982/3/s900899_references.docx
_version_	1747828502218932224

Information and communication technology adoption and staff performance in public tertiary institutions in Bauchi State, Nigeria

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