Pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja

The aim of this study is to identify the extent of the effects of using information and communication technology (TMK) on the quality of work. This study was done at Universiti Teknologi Malaysia Kuala Lumpur which involved several faculties, schools, divisions and administration department. The var...

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Main Author: Muhammad Rahiman, Junoh @ Yunus
Format: Thesis
Language:eng
eng
eng
Published: 2019
Subjects:
Online Access:https://etd.uum.edu.my/9039/1/S814918_01.pdf
https://etd.uum.edu.my/9039/2/S814918_02.pdf
https://etd.uum.edu.my/9039/3/814918%20REFERENCES.docx
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id my-uum-etd.9039
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spelling my-uum-etd.90392022-08-08T07:01:32Z Pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja 2019 Muhammad Rahiman, Junoh @ Yunus Hasnan, Norlena Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5546-5548.6 Office Management The aim of this study is to identify the extent of the effects of using information and communication technology (TMK) on the quality of work. This study was done at Universiti Teknologi Malaysia Kuala Lumpur which involved several faculties, schools, divisions and administration department. The variables examined to identify factors contributing to the quality of work were level of knowledge, level of skill and level application. This study is limited to staff or employees serving at Universiti Teknologi Malaysia Kuala Lumpur, UTMKL. Questionnaire was used as the instrument in collecting data from the respondents. There were 248 questionnaires distributed randomly to the respondents and 96 were returned to the researcher. Findings have shown that there is a significant relationship between the level of knowledge with TMK work quality (r = 0.696), the skill level of TMK with quality of work (r = 0.809) and TMK application level with quality work (r = 0.898.) Based on the results of the research, the results showed that all the factors studied had an impact on the use of information technology and communication on the quality of work. 2019 Thesis https://etd.uum.edu.my/9039/ https://etd.uum.edu.my/9039/1/S814918_01.pdf text eng public https://etd.uum.edu.my/9039/2/S814918_02.pdf text eng public https://etd.uum.edu.my/9039/3/814918%20REFERENCES.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Hasnan, Norlena
topic HF5546-5548.6 Office Management
spellingShingle HF5546-5548.6 Office Management
Muhammad Rahiman, Junoh @ Yunus
Pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja
description The aim of this study is to identify the extent of the effects of using information and communication technology (TMK) on the quality of work. This study was done at Universiti Teknologi Malaysia Kuala Lumpur which involved several faculties, schools, divisions and administration department. The variables examined to identify factors contributing to the quality of work were level of knowledge, level of skill and level application. This study is limited to staff or employees serving at Universiti Teknologi Malaysia Kuala Lumpur, UTMKL. Questionnaire was used as the instrument in collecting data from the respondents. There were 248 questionnaires distributed randomly to the respondents and 96 were returned to the researcher. Findings have shown that there is a significant relationship between the level of knowledge with TMK work quality (r = 0.696), the skill level of TMK with quality of work (r = 0.809) and TMK application level with quality work (r = 0.898.) Based on the results of the research, the results showed that all the factors studied had an impact on the use of information technology and communication on the quality of work.
format Thesis
qualification_name other
qualification_level Master's degree
author Muhammad Rahiman, Junoh @ Yunus
author_facet Muhammad Rahiman, Junoh @ Yunus
author_sort Muhammad Rahiman, Junoh @ Yunus
title Pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja
title_short Pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja
title_full Pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja
title_fullStr Pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja
title_full_unstemmed Pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja
title_sort pengaruh penggunaan teknologi maklumat dan komunikasi terhadap kualiti kerja
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2019
url https://etd.uum.edu.my/9039/1/S814918_01.pdf
https://etd.uum.edu.my/9039/2/S814918_02.pdf
https://etd.uum.edu.my/9039/3/814918%20REFERENCES.docx
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