Factors influencing job performance among police officers in Northern State of Malaysia

This study examines factors that influence job performance namely emotional intelligence, affective commitment and perceived organizational support. Data were collected from 219 rank and file police officers in Timur Laut, Penang. Instrument are taken from valid and reliable sources. Job performa...

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Bibliographic Details
Main Author:	Noorliana, Mohamed Yunus
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/9076/1/s823222_01.pdf https://etd.uum.edu.my/9076/2/s823222_02.pdf https://etd.uum.edu.my/9076/3/s823222_references.docx
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id	my-uum-etd.9076
record_format	uketd_dc
spelling	my-uum-etd.90762022-08-18T06:26:10Z Factors influencing job performance among police officers in Northern State of Malaysia 2019 Noorliana, Mohamed Yunus Yahya, Khulida Kirana School of Business Management School of Business Management HF5549-5549.5 Personnel Management. Employment This study examines factors that influence job performance namely emotional intelligence, affective commitment and perceived organizational support. Data were collected from 219 rank and file police officers in Timur Laut, Penang. Instrument are taken from valid and reliable sources. Job performance instrument were adapted from Yu (1996), emotional intelligence instrument taken from Wong and Law (2002), affective commitment instrument based on Allen and Meyer (1990) and perceived organizational support instrument is from Eisenberger et. Al (1986). The result were analyzed with Statistical Package for Social Science (SPSS) version 25 and the findings indicated that emotional intelligence and affective commitment influence job performance but perceived organizational support did not influence job performance among the rank and file police officers. This study conclude by highlighting future research on ways to increase job performance among the police officers particularly in the context of Malaysia. 2019 Thesis https://etd.uum.edu.my/9076/ https://etd.uum.edu.my/9076/1/s823222_01.pdf text eng public https://etd.uum.edu.my/9076/2/s823222_02.pdf text eng public https://etd.uum.edu.my/9076/3/s823222_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Yahya, Khulida Kirana
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Noorliana, Mohamed Yunus Factors influencing job performance among police officers in Northern State of Malaysia
description	This study examines factors that influence job performance namely emotional intelligence, affective commitment and perceived organizational support. Data were collected from 219 rank and file police officers in Timur Laut, Penang. Instrument are taken from valid and reliable sources. Job performance instrument were adapted from Yu (1996), emotional intelligence instrument taken from Wong and Law (2002), affective commitment instrument based on Allen and Meyer (1990) and perceived organizational support instrument is from Eisenberger et. Al (1986). The result were analyzed with Statistical Package for Social Science (SPSS) version 25 and the findings indicated that emotional intelligence and affective commitment influence job performance but perceived organizational support did not influence job performance among the rank and file police officers. This study conclude by highlighting future research on ways to increase job performance among the police officers particularly in the context of Malaysia.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Noorliana, Mohamed Yunus
author_facet	Noorliana, Mohamed Yunus
author_sort	Noorliana, Mohamed Yunus
title	Factors influencing job performance among police officers in Northern State of Malaysia
title_short	Factors influencing job performance among police officers in Northern State of Malaysia
title_full	Factors influencing job performance among police officers in Northern State of Malaysia
title_fullStr	Factors influencing job performance among police officers in Northern State of Malaysia
title_full_unstemmed	Factors influencing job performance among police officers in Northern State of Malaysia
title_sort	factors influencing job performance among police officers in northern state of malaysia
granting_institution	Universiti Utara Malaysia
granting_department	School of Business Management
publishDate	2019
url	https://etd.uum.edu.my/9076/1/s823222_01.pdf https://etd.uum.edu.my/9076/2/s823222_02.pdf https://etd.uum.edu.my/9076/3/s823222_references.docx
_version_	1747828522512023552

Factors influencing job performance among police officers in Northern State of Malaysia

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