A study on employee job performance among courier workers in Selangor

The purpose of the study was to identify the relationship between employee motivation, job satisfaction, work-life balance, job stress and training towards employee job performance among courier workers in Selangor. This study used quantitative research methods by using questionnaires to collect the...

Full description

Saved in:

Bibliographic Details
Main Author:	Hasif, Hashem
Format:	Thesis
Language:	eng eng eng
Published:	2020
Subjects:	HF5549-5549.5 Personnel Management Employment
Online Access:	https://etd.uum.edu.my/9316/1/s826307_01.pdf https://etd.uum.edu.my/9316/2/s826307_02.pdf https://etd.uum.edu.my/9316/3/s826307_references.docx
Tags:	Add Tag No Tags, Be the first to tag this record!

id	my-uum-etd.9316
record_format	uketd_dc
spelling	my-uum-etd.93162024-07-22T08:15:48Z A study on employee job performance among courier workers in Selangor 2020 Hasif, Hashem Md Said, Nor Pujawati Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HF5549-5549.5 Personnel Management. Employment The purpose of the study was to identify the relationship between employee motivation, job satisfaction, work-life balance, job stress and training towards employee job performance among courier workers in Selangor. This study used quantitative research methods by using questionnaires to collect the data from the courier workers in Selangor. Data were analysed using the Statistical Package for Social Sciences (SPSS). The findings showed that the relationship of all independent variables is significantly related to job performance. The independent variables can explain 50.3 % of variance in job performance among courier workers in Selangor is explained by motivation, job satisfaction, work life balance, job stress and training. The most influencing independent variable towards job performance among courier workers is motivation, followed by work life balance and job satisfaction and job stress and training. Finally, the study suggests that the dangerous of the job, attitude of the customer and the wage rates offer by the courier company could be considered in analysing in the future research. 2020 Thesis https://etd.uum.edu.my/9316/ https://etd.uum.edu.my/9316/1/s826307_01.pdf text eng public https://etd.uum.edu.my/9316/2/s826307_02.pdf text eng public https://etd.uum.edu.my/9316/3/s826307_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Md Said, Nor Pujawati
topic	HF5549-5549.5 Personnel Management Employment
spellingShingle	HF5549-5549.5 Personnel Management Employment Hasif, Hashem A study on employee job performance among courier workers in Selangor
description	The purpose of the study was to identify the relationship between employee motivation, job satisfaction, work-life balance, job stress and training towards employee job performance among courier workers in Selangor. This study used quantitative research methods by using questionnaires to collect the data from the courier workers in Selangor. Data were analysed using the Statistical Package for Social Sciences (SPSS). The findings showed that the relationship of all independent variables is significantly related to job performance. The independent variables can explain 50.3 % of variance in job performance among courier workers in Selangor is explained by motivation, job satisfaction, work life balance, job stress and training. The most influencing independent variable towards job performance among courier workers is motivation, followed by work life balance and job satisfaction and job stress and training. Finally, the study suggests that the dangerous of the job, attitude of the customer and the wage rates offer by the courier company could be considered in analysing in the future research.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Hasif, Hashem
author_facet	Hasif, Hashem
author_sort	Hasif, Hashem
title	A study on employee job performance among courier workers in Selangor
title_short	A study on employee job performance among courier workers in Selangor
title_full	A study on employee job performance among courier workers in Selangor
title_fullStr	A study on employee job performance among courier workers in Selangor
title_full_unstemmed	A study on employee job performance among courier workers in Selangor
title_sort	study on employee job performance among courier workers in selangor
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2020
url	https://etd.uum.edu.my/9316/1/s826307_01.pdf https://etd.uum.edu.my/9316/2/s826307_02.pdf https://etd.uum.edu.my/9316/3/s826307_references.docx
_version_	1811772587866324992

A study on employee job performance among courier workers in Selangor

Similar Items