The study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of Malaysia

In dynamic environment adaptive performance is significant for employees to succeed in light of new or the changed in working demands. Individual adaptive performance has an impact on staff performance in handling their workload including how they respond to complex circumstances. In achieving the a...

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Main Author: Nurul Asmaa, Mohd Yusoff
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/9321/1/s824190_01.pdf
https://etd.uum.edu.my/9321/2/s824190_02.pdf
https://etd.uum.edu.my/9321/3/s824190_references.docx
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spelling my-uum-etd.93212024-03-19T00:53:35Z The study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of Malaysia 2020 Nurul Asmaa, Mohd Yusoff School of Business Management College of Business HF5546-5548.6 Office Management HF5549-5549.5 Personnel Management. Employment In dynamic environment adaptive performance is significant for employees to succeed in light of new or the changed in working demands. Individual adaptive performance has an impact on staff performance in handling their workload including how they respond to complex circumstances. In achieving the adaptive performance, the staff should identify factors that could influence adaptive performance. Hence, the aims of this study is to examine the determinant factors of individual stress, individual creativity, individual ambidexterity, and knowledge sharing on adaptive performance among employees of Inland Revenue Board of Malaysia (LHDN) in northern region. The study uses quatitative research and an online survey questionnaires were emailed to the staff in LHDN Perak, Penang, Kedah and Perlis. 306 returned responses were used to test the developed hypotheses.The results of study revealed that individual creativity, knowledge sharing have positive significant effect with the adaptive performance among LHDN staff. However the individual stress has no significant effect on adaptive performance. It is believed that the findings of this study will provide a guidline for practitioners that creativity, ambidexterity and knowledge sharing of individuals are crucial in attaining adaptive performance among employees. Implications for practice and future research are also discussed in this research. 2020 Thesis https://etd.uum.edu.my/9321/ https://etd.uum.edu.my/9321/1/s824190_01.pdf text eng public https://etd.uum.edu.my/9321/2/s824190_02.pdf text eng public https://etd.uum.edu.my/9321/3/s824190_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
topic HF5546-5548.6 Office Management
HF5546-5548.6 Office Management
spellingShingle HF5546-5548.6 Office Management
HF5546-5548.6 Office Management
Nurul Asmaa, Mohd Yusoff
The study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of Malaysia
description In dynamic environment adaptive performance is significant for employees to succeed in light of new or the changed in working demands. Individual adaptive performance has an impact on staff performance in handling their workload including how they respond to complex circumstances. In achieving the adaptive performance, the staff should identify factors that could influence adaptive performance. Hence, the aims of this study is to examine the determinant factors of individual stress, individual creativity, individual ambidexterity, and knowledge sharing on adaptive performance among employees of Inland Revenue Board of Malaysia (LHDN) in northern region. The study uses quatitative research and an online survey questionnaires were emailed to the staff in LHDN Perak, Penang, Kedah and Perlis. 306 returned responses were used to test the developed hypotheses.The results of study revealed that individual creativity, knowledge sharing have positive significant effect with the adaptive performance among LHDN staff. However the individual stress has no significant effect on adaptive performance. It is believed that the findings of this study will provide a guidline for practitioners that creativity, ambidexterity and knowledge sharing of individuals are crucial in attaining adaptive performance among employees. Implications for practice and future research are also discussed in this research.
format Thesis
qualification_name other
qualification_level Master's degree
author Nurul Asmaa, Mohd Yusoff
author_facet Nurul Asmaa, Mohd Yusoff
author_sort Nurul Asmaa, Mohd Yusoff
title The study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of Malaysia
title_short The study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of Malaysia
title_full The study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of Malaysia
title_fullStr The study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of Malaysia
title_full_unstemmed The study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of Malaysia
title_sort study on stress, creativity, ambidexterity, knowledge sharing and adaptive performance among staff of inland revenue board of malaysia
granting_institution Universiti Utara Malaysia
granting_department School of Business Management
publishDate 2020
url https://etd.uum.edu.my/9321/1/s824190_01.pdf
https://etd.uum.edu.my/9321/2/s824190_02.pdf
https://etd.uum.edu.my/9321/3/s824190_references.docx
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