Consumer’s perception towards mobile wallet adoption in Malaysia

This paper attempts to delve upon mobile wallet adoption under consumers’ perception in Malaysia context. Technology Acceptance Model has been recruited as base in exploring the relationship of perceived ease of use, perceived usefulness and subjective norm towards the behavioural intention in adopt...

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Main Author: Chow, Qian Yi
Format: Thesis
Language:eng
eng
eng
Published: 2020
Subjects:
Online Access:https://etd.uum.edu.my/9322/1/s826257_01.pdf
https://etd.uum.edu.my/9322/2/s826257_02.pdf
https://etd.uum.edu.my/9322/3/s826257_references.docx
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id my-uum-etd.9322
record_format uketd_dc
spelling my-uum-etd.93222024-07-22T08:24:36Z Consumer’s perception towards mobile wallet adoption in Malaysia 2020 Chow, Qian Yi Soo, Hooi Sin Othman Yeop Abdullah Graduate School of Business School of Business Management HF5001-6182 Business TK6570 Mobile Communication System. This paper attempts to delve upon mobile wallet adoption under consumers’ perception in Malaysia context. Technology Acceptance Model has been recruited as base in exploring the relationship of perceived ease of use, perceived usefulness and subjective norm towards the behavioural intention in adopting mobile wallets. A quantitative approach has been used to gather the data via questionnaire. With snowball sampling technique, the data were being accumulated from 168 respondents with varying background and analysed by SPSS. The result proclaimed perceived ease of use, perceived usefulness and subjective norm to have significant positive effect on intention. The output of present study has contributed to fill the potential knowledge gap vastly remain undiscovered, refreshed the existing intention on adoption literature which benefits to mobile payment industry and lift up the awareness of various consumers on mobile wallet existence in such developing nation. 2020 Thesis https://etd.uum.edu.my/9322/ https://etd.uum.edu.my/9322/1/s826257_01.pdf text eng public https://etd.uum.edu.my/9322/2/s826257_02.pdf text eng public https://etd.uum.edu.my/9322/3/s826257_references.docx text eng public other masters Universiti Utara Malaysia
institution Universiti Utara Malaysia
collection UUM ETD
language eng
eng
eng
advisor Soo, Hooi Sin
topic HF5001-6182 Business
TK6570 Mobile Communication System.
spellingShingle HF5001-6182 Business
TK6570 Mobile Communication System.
Chow, Qian Yi
Consumer’s perception towards mobile wallet adoption in Malaysia
description This paper attempts to delve upon mobile wallet adoption under consumers’ perception in Malaysia context. Technology Acceptance Model has been recruited as base in exploring the relationship of perceived ease of use, perceived usefulness and subjective norm towards the behavioural intention in adopting mobile wallets. A quantitative approach has been used to gather the data via questionnaire. With snowball sampling technique, the data were being accumulated from 168 respondents with varying background and analysed by SPSS. The result proclaimed perceived ease of use, perceived usefulness and subjective norm to have significant positive effect on intention. The output of present study has contributed to fill the potential knowledge gap vastly remain undiscovered, refreshed the existing intention on adoption literature which benefits to mobile payment industry and lift up the awareness of various consumers on mobile wallet existence in such developing nation.
format Thesis
qualification_name other
qualification_level Master's degree
author Chow, Qian Yi
author_facet Chow, Qian Yi
author_sort Chow, Qian Yi
title Consumer’s perception towards mobile wallet adoption in Malaysia
title_short Consumer’s perception towards mobile wallet adoption in Malaysia
title_full Consumer’s perception towards mobile wallet adoption in Malaysia
title_fullStr Consumer’s perception towards mobile wallet adoption in Malaysia
title_full_unstemmed Consumer’s perception towards mobile wallet adoption in Malaysia
title_sort consumer’s perception towards mobile wallet adoption in malaysia
granting_institution Universiti Utara Malaysia
granting_department Othman Yeop Abdullah Graduate School of Business
publishDate 2020
url https://etd.uum.edu.my/9322/1/s826257_01.pdf
https://etd.uum.edu.my/9322/2/s826257_02.pdf
https://etd.uum.edu.my/9322/3/s826257_references.docx
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