Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia

This study aims to examine the factor influencing the continuance usage intention of e-wallet among Northern Polytechnics students in Malaysia. This study used the four elements of Unified Theory of Acceptance and Use of Technology (UTAUT): Performance Expectancy, Effort Expectancy, Social Influence...

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Main Author:	Sajamoon, Boon Chooi
Format:	Thesis
Language:	eng eng eng
Published:	2020
Subjects:	HF5001-6182 Business T Technology (General)
Online Access:	https://etd.uum.edu.my/9337/1/s824408_01.pdf https://etd.uum.edu.my/9337/2/s824408_02.pdf https://etd.uum.edu.my/9337/3/s824408_references.docx
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id	my-uum-etd.9337
record_format	uketd_dc
spelling	my-uum-etd.93372022-05-09T01:10:38Z Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia 2020 Sajamoon, Boon Chooi Jamaludin, Norzalila Ku Ishak, Awanis Othman Yeop Abdullah Graduate School of Business School of Business Management HF5001-6182 Business T Technology (General) This study aims to examine the factor influencing the continuance usage intention of e-wallet among Northern Polytechnics students in Malaysia. This study used the four elements of Unified Theory of Acceptance and Use of Technology (UTAUT): Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions to determine the impact of continuance usage of e-wallet. Another two elements, Perceived Security and Promotional Benefits, were also added to identify the continuance usage intention of e-wallet among polytechnic students. Furthermore, this research is intended to examine the relationship and effect between continuance usage intention of e-wallet and factors influencing the usage of e-wallet. A total of 377 polytechnic students from four Northern Polytechnics in Malaysia have participated in this study. Data for all the variables were collected through the self-administered survey questionnaire. The multiple regression analysis was used to test the research hypothesis. The results of Multiple Regression analysis found that only two factors (performance expectancy and effort expectancy) significantly influence the continuance usage intention of e-wallet among polytechnic students in Northern Malaysia. Four factors (social influence, facilitating conditions, perceived security, and promotional benefits) have an insignificant effect on the continuance usage intention of e-wallet among polytechnic students. This study concludes with a discussion of the research findings, theoretical and practical contributions, limitations of the study, and suggestions for future research. 2020 Thesis https://etd.uum.edu.my/9337/ https://etd.uum.edu.my/9337/1/s824408_01.pdf text eng 2023-12-24 staffonly https://etd.uum.edu.my/9337/2/s824408_02.pdf text eng public https://etd.uum.edu.my/9337/3/s824408_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Jamaludin, Norzalila Ku Ishak, Awanis
topic	HF5001-6182 Business T Technology (General)
spellingShingle	HF5001-6182 Business T Technology (General) Sajamoon, Boon Chooi Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia
description	This study aims to examine the factor influencing the continuance usage intention of e-wallet among Northern Polytechnics students in Malaysia. This study used the four elements of Unified Theory of Acceptance and Use of Technology (UTAUT): Performance Expectancy, Effort Expectancy, Social Influence, and Facilitating Conditions to determine the impact of continuance usage of e-wallet. Another two elements, Perceived Security and Promotional Benefits, were also added to identify the continuance usage intention of e-wallet among polytechnic students. Furthermore, this research is intended to examine the relationship and effect between continuance usage intention of e-wallet and factors influencing the usage of e-wallet. A total of 377 polytechnic students from four Northern Polytechnics in Malaysia have participated in this study. Data for all the variables were collected through the self-administered survey questionnaire. The multiple regression analysis was used to test the research hypothesis. The results of Multiple Regression analysis found that only two factors (performance expectancy and effort expectancy) significantly influence the continuance usage intention of e-wallet among polytechnic students in Northern Malaysia. Four factors (social influence, facilitating conditions, perceived security, and promotional benefits) have an insignificant effect on the continuance usage intention of e-wallet among polytechnic students. This study concludes with a discussion of the research findings, theoretical and practical contributions, limitations of the study, and suggestions for future research.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Sajamoon, Boon Chooi
author_facet	Sajamoon, Boon Chooi
author_sort	Sajamoon, Boon Chooi
title	Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia
title_short	Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia
title_full	Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia
title_fullStr	Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia
title_full_unstemmed	Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia
title_sort	determinants of continuance usage intention of e-wallet among polytechnic students in northern malaysia
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2020
url	https://etd.uum.edu.my/9337/1/s824408_01.pdf https://etd.uum.edu.my/9337/2/s824408_02.pdf https://etd.uum.edu.my/9337/3/s824408_references.docx
_version_	1747828576280903680

Determinants of continuance usage intention of E-Wallet among polytechnic students in northern Malaysia

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