Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms

Innovation is a very important topic for the sustainability of companies and nations. This thesis examines how leader attention to information influences innovation performance with the help of management control systems (MCS) in Malaysian medium-sized manufacturers’ context. In particular, it inves...

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Main Author:	Albayati, Mohammed Sami Noori
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	HD28-70 Management Industrial Management
Online Access:	https://etd.uum.edu.my/9410/1/depositpermission_s93686.pdf https://etd.uum.edu.my/9410/2/s93686_01.pdf https://etd.uum.edu.my/9410/3/s93686_references.docx
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record_format	uketd_dc
spelling	my-uum-etd.94102022-05-29T09:47:21Z Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms 2019 Albayati, Mohammed Sami Noori Alaudin, Ahmadasri Abas, Zakaria Tunku Puteri Intan Safinaz School of Accountancy (TISSA) Tunku Puteri Intan Safinaz School of Accountancy (TISSA) HD28-70 Management. Industrial Management Innovation is a very important topic for the sustainability of companies and nations. This thesis examines how leader attention to information influences innovation performance with the help of management control systems (MCS) in Malaysian medium-sized manufacturers’ context. In particular, it investigates which and how MCS mediate leader attention to improving innovation performance. Leader’s attention comprises information search selection and search intensity of senior managers of medium-sized manufacturers. MCS are viewed as practices to convey information and help senior managers to maintain or alter the pattern of innovationrelated activities. MCS are operationalized based on Simons’ levers of control (LOC)- beliefs, boundary, diagnostic, and interactive controls. The resource-based view (RBV), the attention-based theory of search, and LOC framework are integrated to measure the constructs and explain these relationships. Data were collected through structured questionnaires sent to 654 manufacturers. Ordinary least square (OLS) regression path analysis was used to analyze the data from 156 returned surveys. The result shows that both leader attention dimensions have direct effects on innovation performance. Search selection has a direct effect on all LOC except boundary systems. However, search intensity does not have a direct effect on boundary and diagnostic systems. Beliefs and interactive systems mediate leader attention (both dimensions) in enhancing innovation performance. These findings imply that not all control mechanisms restrict innovation activities. If used selectively, control levers can help senior managers optimize information search to enhance innovation performance. Overall, the findings may be applicable to firms to recognize the important role of MCS in reporting relevant information to manage their information search activities. This issue is more pertinent among medium-sized manufacturers as they relatively have less elaborate control systems and lack proper use of information provided by the MCS. The policymakers can incorporate the findings in training materials for senior managers. 2019 Thesis https://etd.uum.edu.my/9410/ https://etd.uum.edu.my/9410/1/depositpermission_s93686.pdf text eng staffonly https://etd.uum.edu.my/9410/2/s93686_01.pdf text eng public https://etd.uum.edu.my/9410/3/s93686_references.docx text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Alaudin, Ahmadasri Abas, Zakaria
topic	HD28-70 Management Industrial Management
spellingShingle	HD28-70 Management Industrial Management Albayati, Mohammed Sami Noori Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms
description	Innovation is a very important topic for the sustainability of companies and nations. This thesis examines how leader attention to information influences innovation performance with the help of management control systems (MCS) in Malaysian medium-sized manufacturers’ context. In particular, it investigates which and how MCS mediate leader attention to improving innovation performance. Leader’s attention comprises information search selection and search intensity of senior managers of medium-sized manufacturers. MCS are viewed as practices to convey information and help senior managers to maintain or alter the pattern of innovationrelated activities. MCS are operationalized based on Simons’ levers of control (LOC)- beliefs, boundary, diagnostic, and interactive controls. The resource-based view (RBV), the attention-based theory of search, and LOC framework are integrated to measure the constructs and explain these relationships. Data were collected through structured questionnaires sent to 654 manufacturers. Ordinary least square (OLS) regression path analysis was used to analyze the data from 156 returned surveys. The result shows that both leader attention dimensions have direct effects on innovation performance. Search selection has a direct effect on all LOC except boundary systems. However, search intensity does not have a direct effect on boundary and diagnostic systems. Beliefs and interactive systems mediate leader attention (both dimensions) in enhancing innovation performance. These findings imply that not all control mechanisms restrict innovation activities. If used selectively, control levers can help senior managers optimize information search to enhance innovation performance. Overall, the findings may be applicable to firms to recognize the important role of MCS in reporting relevant information to manage their information search activities. This issue is more pertinent among medium-sized manufacturers as they relatively have less elaborate control systems and lack proper use of information provided by the MCS. The policymakers can incorporate the findings in training materials for senior managers.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Albayati, Mohammed Sami Noori
author_facet	Albayati, Mohammed Sami Noori
author_sort	Albayati, Mohammed Sami Noori
title	Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms
title_short	Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms
title_full	Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms
title_fullStr	Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms
title_full_unstemmed	Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms
title_sort	leader attention, management control systems and innovation performance amongst malaysian medium-sized manufacturing firms
granting_institution	Universiti Utara Malaysia
granting_department	Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
publishDate	2019
url	https://etd.uum.edu.my/9410/1/depositpermission_s93686.pdf https://etd.uum.edu.my/9410/2/s93686_01.pdf https://etd.uum.edu.my/9410/3/s93686_references.docx
_version_	1747828590502739968

Leader attention, management control systems and innovation performance amongst Malaysian medium-sized manufacturing firms

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