Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance

In the 21st century, e-commerce is essential for a rapidly changing business environment and increases the firm's overall value. The study aims to explore the influence of technological (relative advantage and technology readiness), organizational (cost of adoption and top management support),...

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Main Author:	Hussain, Arsalan
Format:	Thesis
Language:	eng eng
Published:	2021
Subjects:	HB615-715 Entrepreneurship Risk and uncertainty Property
Online Access:	https://etd.uum.edu.my/9598/1/s903436_01.pdf https://etd.uum.edu.my/9598/2/s903436_02.pdf
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id	my-uum-etd.9598
record_format	uketd_dc
spelling	my-uum-etd.95982022-07-12T02:56:47Z Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance 2021 Hussain, Arsalan Shahzad, Arfan Hassan, Rohail Othman Yeop Abdullah Graduate School of Business Othman Yeop Abdullah Graduate School of Business HB615-715 Entrepreneurship. Risk and uncertainty. Property In the 21st century, e-commerce is essential for a rapidly changing business environment and increases the firm's overall value. The study aims to explore the influence of technological (relative advantage and technology readiness), organizational (cost of adoption and top management support), and environmental (government support and competitive pressure) factors of the TOE model with mediation effect of the use of ecommerce on manufacturing SMEs' performance. Also, the present study includes the mediator variable e-commerce use between TOE factors and firm performance. The research framework was developed based on the resource-based view (RBV) combined with the diffusion of innovation (DOI) theory and TOE model. The research chose a stratified proportionate random sampling method to collect data by selecting four (04) heterogeneous strata (textile, leather, sports, and surgical). The 800 questionnaires were distributed to top and middle-level managers of Pakistan's manufacturing SMEs. Thus, 368 were returned. The study applied partial least square structural equation modeling (PLSSEM) by utilizing the SmartPLS3 to investigate the hypothesized relationships and SPSS 24 for the data screening. The result showed that technological factors, directly and indirectly, have a significant positive relationship with e-commerce and firm performance. However, organizational factors, top management support has proved a significant positive influence on the use of e-commerce directly and indirectly. Furthermore, in environmental factors, competitive pressure found a significant influence on e-commerce usage and subsequently on firm performance. The study provides theoretical and practical implications. The contribution of the study is introducing entrepreneurial competencies as a moderator between e-commerce use and firm performance. The study helps SME managers and practitioners understand the underlying factors for the successful implementation of e-commerce. 2021 Thesis https://etd.uum.edu.my/9598/ https://etd.uum.edu.my/9598/1/s903436_01.pdf text eng 2024-08-20 staffonly https://etd.uum.edu.my/9598/2/s903436_02.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Shahzad, Arfan Hassan, Rohail
topic	HB615-715 Entrepreneurship Risk and uncertainty Property
spellingShingle	HB615-715 Entrepreneurship Risk and uncertainty Property Hussain, Arsalan Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance
description	In the 21st century, e-commerce is essential for a rapidly changing business environment and increases the firm's overall value. The study aims to explore the influence of technological (relative advantage and technology readiness), organizational (cost of adoption and top management support), and environmental (government support and competitive pressure) factors of the TOE model with mediation effect of the use of ecommerce on manufacturing SMEs' performance. Also, the present study includes the mediator variable e-commerce use between TOE factors and firm performance. The research framework was developed based on the resource-based view (RBV) combined with the diffusion of innovation (DOI) theory and TOE model. The research chose a stratified proportionate random sampling method to collect data by selecting four (04) heterogeneous strata (textile, leather, sports, and surgical). The 800 questionnaires were distributed to top and middle-level managers of Pakistan's manufacturing SMEs. Thus, 368 were returned. The study applied partial least square structural equation modeling (PLSSEM) by utilizing the SmartPLS3 to investigate the hypothesized relationships and SPSS 24 for the data screening. The result showed that technological factors, directly and indirectly, have a significant positive relationship with e-commerce and firm performance. However, organizational factors, top management support has proved a significant positive influence on the use of e-commerce directly and indirectly. Furthermore, in environmental factors, competitive pressure found a significant influence on e-commerce usage and subsequently on firm performance. The study provides theoretical and practical implications. The contribution of the study is introducing entrepreneurial competencies as a moderator between e-commerce use and firm performance. The study helps SME managers and practitioners understand the underlying factors for the successful implementation of e-commerce.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Hussain, Arsalan
author_facet	Hussain, Arsalan
author_sort	Hussain, Arsalan
title	Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance
title_short	Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance
title_full	Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance
title_fullStr	Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance
title_full_unstemmed	Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance
title_sort	technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on sme performance
granting_institution	Universiti Utara Malaysia
granting_department	Othman Yeop Abdullah Graduate School of Business
publishDate	2021
url	https://etd.uum.edu.my/9598/1/s903436_01.pdf https://etd.uum.edu.my/9598/2/s903436_02.pdf
_version_	1747828630687318016

Technological, organizational and environmental factor: the mediation of e-commerce and moderation of entrepreneurial competencies on SME performance

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