Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review

Nowadays, with the continuous development of economic globalization, the competition faced by various enterprises is increasing. Whether it is a small, medium or large enterprise, their daily operations generate a lot of data, and their business processes are more and more complex, requiring more ad...

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Main Author:	Wang, Zhi Ming
Format:	Thesis
Language:	eng eng eng
Published:	2019
Subjects:	HD60 Small Business.
Online Access:	https://etd.uum.edu.my/9679/1/s822841_01.pdf https://etd.uum.edu.my/9679/2/s822841_02.pdf https://etd.uum.edu.my/9679/3/s822841_references.docx
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spelling	my-uum-etd.96792022-08-04T02:41:03Z Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review 2019 Wang, Zhi Ming Abdul Talib, Yurita Yakimin Tunku Puteri Intan Safinaz School of Accountancy (TISSA) Tunku Puteri Intan Safinaz School of Accountancy (TISSA) HD60 Small Business. Nowadays, with the continuous development of economic globalization, the competition faced by various enterprises is increasing. Whether it is a small, medium or large enterprise, their daily operations generate a lot of data, and their business processes are more and more complex, requiring more advanced tools for inventory management, resource management and so on. As an enterprise integrated information system, Enterprise Resource Planning (ERP) can effectively assist enterprises to integrate daily data and information of enterprises, and ultimately improve the business efficiency of various departments and enhance the competitiveness of enterprises. However, for Small and Medium-Sized Enterprises (SMEs), although there is a lot of evidence that ERP has many benefits for them, there are still many SMEs that refuse to implement ERP, and many companies cannot successfully implement ERP. In this regard, a large number of scholars have studied the factors affecting the implementation of ERP in different enterprises, and there are many studies on SMEs. However, it is difficult to find systematic and comprehensive research on the factors affecting the implementation of ERP in SMEs. Therefore, this study aims to fill the gap by providing a systematic literature review related ERP implementation in SMEs. The search and refinement stages in this review study were carried out according to the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA). The articles covered in this study were mainly selected from two electronic databases, Web of Science and Scopus. After screening, 41 articles were eventually reviewed. Based on these reviewed articles, this study found that the main factors affecting the implementation of ERP in SMEs are organizational factors, technical factors, environmental factors and other factors. The theoretical model commonly used in these reviewed articles is the Technology-Organization-Environment (TOE) framework and the Technology Acceptance Model (TAM). The main research methods are survey and case study. This study also found that organizational-related factors were considered by many articles to be the main factors affecting the implementation of ERP in SMEs. 2019 Thesis https://etd.uum.edu.my/9679/ https://etd.uum.edu.my/9679/1/s822841_01.pdf text eng public https://etd.uum.edu.my/9679/2/s822841_02.pdf text eng public https://etd.uum.edu.my/9679/3/s822841_references.docx text eng public other masters Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng eng
advisor	Abdul Talib, Yurita Yakimin
topic	HD60 Small Business.
spellingShingle	HD60 Small Business. Wang, Zhi Ming Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review
description	Nowadays, with the continuous development of economic globalization, the competition faced by various enterprises is increasing. Whether it is a small, medium or large enterprise, their daily operations generate a lot of data, and their business processes are more and more complex, requiring more advanced tools for inventory management, resource management and so on. As an enterprise integrated information system, Enterprise Resource Planning (ERP) can effectively assist enterprises to integrate daily data and information of enterprises, and ultimately improve the business efficiency of various departments and enhance the competitiveness of enterprises. However, for Small and Medium-Sized Enterprises (SMEs), although there is a lot of evidence that ERP has many benefits for them, there are still many SMEs that refuse to implement ERP, and many companies cannot successfully implement ERP. In this regard, a large number of scholars have studied the factors affecting the implementation of ERP in different enterprises, and there are many studies on SMEs. However, it is difficult to find systematic and comprehensive research on the factors affecting the implementation of ERP in SMEs. Therefore, this study aims to fill the gap by providing a systematic literature review related ERP implementation in SMEs. The search and refinement stages in this review study were carried out according to the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA). The articles covered in this study were mainly selected from two electronic databases, Web of Science and Scopus. After screening, 41 articles were eventually reviewed. Based on these reviewed articles, this study found that the main factors affecting the implementation of ERP in SMEs are organizational factors, technical factors, environmental factors and other factors. The theoretical model commonly used in these reviewed articles is the Technology-Organization-Environment (TOE) framework and the Technology Acceptance Model (TAM). The main research methods are survey and case study. This study also found that organizational-related factors were considered by many articles to be the main factors affecting the implementation of ERP in SMEs.
format	Thesis
qualification_name	other
qualification_level	Master's degree
author	Wang, Zhi Ming
author_facet	Wang, Zhi Ming
author_sort	Wang, Zhi Ming
title	Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review
title_short	Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review
title_full	Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review
title_fullStr	Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review
title_full_unstemmed	Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review
title_sort	factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review
granting_institution	Universiti Utara Malaysia
granting_department	Tunku Puteri Intan Safinaz School of Accountancy (TISSA)
publishDate	2019
url	https://etd.uum.edu.my/9679/1/s822841_01.pdf https://etd.uum.edu.my/9679/2/s822841_02.pdf https://etd.uum.edu.my/9679/3/s822841_references.docx
_version_	1747828648368406528

Factors of enterprise resource planning implementation among small and medium-sized enterprises: a systematic literature review

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