A usability model for chronic disease management mobile applications

The usability issues stand as one of the biggest obstacles to implement Mobile Healthcare Applications technologies. Consequently, the MHealth Apps users become confused in choosing the right apps for them. These applications must comply with the usability measure to ensure they can satisfy and are...

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Main Author:	Zahra, Fatima
Format:	Thesis
Language:	eng eng
Published:	2022
Subjects:	T58.5-58.64 Information technology RA410.55 Hospital Care. TK6570 Mobile Communication System.
Online Access:	https://etd.uum.edu.my/9754/1/permission%20to%20deposit-grant%20the%20permission-900808.pdf https://etd.uum.edu.my/9754/2/s900808_01.pdf
Tags:	Add Tag health 1 mobile 1

id	my-uum-etd.9754
record_format	uketd_dc
spelling	my-uum-etd.97542022-08-15T03:01:41Z A usability model for chronic disease management mobile applications 2022 Zahra, Fatima Hussain, Azham Mohd, Haslina Awang Had Salleh Graduate School of Arts & Sciences Awang Had Salleh Graduate School of Art & Sciences T58.5-58.64 Information technology RA410.55 Hospital Care. TK6570 Mobile Communication System. The usability issues stand as one of the biggest obstacles to implement Mobile Healthcare Applications technologies. Consequently, the MHealth Apps users become confused in choosing the right apps for them. These applications must comply with the usability measure to ensure they can satisfy and are acceptable, especially chronic disease patients. Current usability evaluation models do not fulfill the usability characteristics and MHealth. These models tend to focus on the web application or general mobile apps. In addition, the evaluation of mHealth for further improvement becomes difficult or inaccurate. Thus, the main objective of this study is to construct a usability evaluation model for the chronic disease mobile application. A mixed methods research design was used in which qualitative data was collected using a systematic literature review to identify the usability characteristic and measures for MHealth. A purposive sampling technique was applied for semi-structured interviews with real users in gathering the usability requirements for the usability evaluation model. The usability characteristics and model development were verified by knowledge and domain experts. Usability testing was conducted with chronic disease patients as respondents, using chronic disease applications selected from an open-source mobile application to validate the implementation feasibility of the proposed model. Findings showed a total of five (5) usability characteristics, twelve (12) sub-characteristic, and forty-two (42) metrics were generated. The model was improvised based on the feedback from experts. This demonstrated the reliability, validity, and applicability of the model as guidelines to developers in developing the mobile healthcare application for chronic disease. This study makes a contribution by providing a usability model for usability practitioners and developers by incorporating new usability factors such as self-management as one of the usability factors for chronic disease. In addition, the model provides detailed guidelines to apply the model in evaluating mobile application to produce usable MHealth applications for patients with chronic diseases. 2022 Thesis https://etd.uum.edu.my/9754/ https://etd.uum.edu.my/9754/1/permission%20to%20deposit-grant%20the%20permission-900808.pdf text eng staffonly https://etd.uum.edu.my/9754/2/s900808_01.pdf text eng public other doctoral Universiti Utara Malaysia
institution	Universiti Utara Malaysia
collection	UUM ETD
language	eng eng
advisor	Hussain, Azham Mohd, Haslina
topic	T58.5-58.64 Information technology RA410.55 Hospital Care. TK6570 Mobile Communication System.
spellingShingle	T58.5-58.64 Information technology RA410.55 Hospital Care. TK6570 Mobile Communication System. Zahra, Fatima A usability model for chronic disease management mobile applications
description	The usability issues stand as one of the biggest obstacles to implement Mobile Healthcare Applications technologies. Consequently, the MHealth Apps users become confused in choosing the right apps for them. These applications must comply with the usability measure to ensure they can satisfy and are acceptable, especially chronic disease patients. Current usability evaluation models do not fulfill the usability characteristics and MHealth. These models tend to focus on the web application or general mobile apps. In addition, the evaluation of mHealth for further improvement becomes difficult or inaccurate. Thus, the main objective of this study is to construct a usability evaluation model for the chronic disease mobile application. A mixed methods research design was used in which qualitative data was collected using a systematic literature review to identify the usability characteristic and measures for MHealth. A purposive sampling technique was applied for semi-structured interviews with real users in gathering the usability requirements for the usability evaluation model. The usability characteristics and model development were verified by knowledge and domain experts. Usability testing was conducted with chronic disease patients as respondents, using chronic disease applications selected from an open-source mobile application to validate the implementation feasibility of the proposed model. Findings showed a total of five (5) usability characteristics, twelve (12) sub-characteristic, and forty-two (42) metrics were generated. The model was improvised based on the feedback from experts. This demonstrated the reliability, validity, and applicability of the model as guidelines to developers in developing the mobile healthcare application for chronic disease. This study makes a contribution by providing a usability model for usability practitioners and developers by incorporating new usability factors such as self-management as one of the usability factors for chronic disease. In addition, the model provides detailed guidelines to apply the model in evaluating mobile application to produce usable MHealth applications for patients with chronic diseases.
format	Thesis
qualification_name	other
qualification_level	Doctorate
author	Zahra, Fatima
author_facet	Zahra, Fatima
author_sort	Zahra, Fatima
title	A usability model for chronic disease management mobile applications
title_short	A usability model for chronic disease management mobile applications
title_full	A usability model for chronic disease management mobile applications
title_fullStr	A usability model for chronic disease management mobile applications
title_full_unstemmed	A usability model for chronic disease management mobile applications
title_sort	usability model for chronic disease management mobile applications
granting_institution	Universiti Utara Malaysia
granting_department	Awang Had Salleh Graduate School of Arts & Sciences
publishDate	2022
url	https://etd.uum.edu.my/9754/1/permission%20to%20deposit-grant%20the%20permission-900808.pdf https://etd.uum.edu.my/9754/2/s900808_01.pdf
_version_	1747828665311297536

A usability model for chronic disease management mobile applications

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