The impacts of self-service technology adoption attributes on customer satisfaction in Abu Dhabi distribution company (ADDC)

<p>This study aimed to determine the impact of the self-service technology (SST) adoption</p><p>attributes, namely ease of use, reliability, readiness, and interactivity, on customer</p><p>satisfaction towards governmental service...

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主要作者: Alhosani, Khalaf Abdulla
格式: thesis
语言:eng
出版: 2023
主题:
在线阅读:https://ir.upsi.edu.my/detailsg.php?det=10460
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