The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia

The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia

<p>This research intended to compare the impact of service quality, particularly</p><p>reliability, assurance, tangibles, empathy, responsiveness, waiting time, and valence,</p><p>towards customer satisfaction between taxi and Gra...

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书目详细资料
主要作者:	Choy, Johnn Yee
格式:	thesis
语言:	eng
出版:	2023
主题:	HF Commerce
在线阅读:	https://ir.upsi.edu.my/detailsg.php?det=10484
标签:	添加标签没有标签, 成为第一个标记此记录!

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