The relationship between service quality and customer satisfaction for taxi and grab car services in Malaysia
<p>This research intended to compare the impact of service quality, particularly</p><p>reliability, assurance, tangibles, empathy, responsiveness, waiting time, and valence,</p><p>towards customer satisfaction between taxi and Gra...
Saved in:
| 主要作者: | |
|---|---|
| 格式: | thesis |
| 语言: | eng |
| 出版: |
2023
|
| 主题: | |
| 在线阅读: | https://ir.upsi.edu.my/detailsg.php?det=10484 |
| 标签: |
添加标签
没有标签, 成为第一个标记此记录!
|