Developing an online laundry service quality framework

The purpose of this study was to explore the customers' assessment and thedimensions that influence customers' purchase and repurchase intention of LarasOnline Laundry Service in order to develop the online laundry service qualityframework. A qualitative research design with a single-case...

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Bibliographic Details
Main Author: Hana Afifah
Format: thesis
Language:eng
Published: 2019
Subjects:
Online Access:https://ir.upsi.edu.my/detailsg.php?det=5391
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