A statistical approach to service quality measurement of payment counter at Klang municipal council /

A statistical approach to service quality measurement of payment counter at Klang municipal council /

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書目詳細資料
主要作者:	Nur Juliana Abdul Shukor (Author)
格式:	Thesis 圖書
語言:	English
出版:	2014
主題:	Consumer satisfaction > Statistical methods Consumer satisfaction > Evaluation
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