The level of service quality of the frontline employees at the University of Malaya /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2014.
2014. |
| Subjects: | |
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| LEADER | 01415cam a2200337 i 4500 | ||
|---|---|---|---|
| 001 | u1014230 | ||
| 003 | SIRSI | ||
| 005 | 201505061648 | ||
| 008 | 150506s2014 my a m 000 0 eng | ||
| 040 | |a UMM |e rda | ||
| 043 | |a a-my--- | ||
| 090 | |a LB2331.69 |b Chems | ||
| 100 | 0 | |a Che Mazni Sidek, |e author. | |
| 245 | 1 | 4 | |a The level of service quality of the frontline employees at the University of Malaya / |c Che Mazni Sidek. |
| 264 | 4 | |c 2014. | |
| 264 | 4 | |c 2014. | |
| 270 | |g Che Mazni, |a Bahagian Sumbar Manusia, Pejabat Pendaftaran, |m mazni_sidek@um.edu.my | ||
| 300 | |a 65 leaves, 4 unnumbered leaves : |b illustrations ; |c 30 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 502 | |b M.A |c Fakulti Sains Pentadbiran dan Pengajian Polisi, Universiti Teknologi Mara |d 2014. | ||
| 504 | |a Bibliography: leaves 63-65. | ||
| 610 | 2 | 0 | |a Universiti Malaya. |
| 650 | 0 | |a Public universities and colleges |z Malaysia |x Evaluation. | |
| 650 | 0 | |a Public universities and colleges |z Malaysia |x Quality control. | |
| 650 | 0 | |a Public universities and colleges |x Employees |z Malaysia |x Job satisfaction. | |
| 710 | 2 | |a Universiti Teknologi MARA. |b Fakulti Sains Pentadbiran dan Pengajian Polisi, |e degree granting institution. | |
| 596 | |a 1 | ||
| 900 | |a NSM | ||
| 999 | |a LB2331.69 CHEMS |w LC |c 1 |i A516234262 |d 27/9/2016 |f 27/9/2016 |g 1 |l STACKS |m P01UTAMA |r Y |s Y |t TESIS |u 27/9/2016 |1 AHSS | ||