Customer perceived switching barriers and their impact on loyalty and habitual repurchase : a study of pure-play online retailers in the UK /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2011.
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| Subjects: | |
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| Item Description: | A thesis submitted in partial fulfilment of the requirements for the Degree of Doctor of Philosophy in Marketing. |
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| Physical Description: | xix, 373 leaves : illustrations ; 30 cm. |
| Bibliography: | Bibliography: leaves 305-360. |