Social accountability mechanism and customer satisfaction : findings from the study of Padang Jawa Road Transport Department, Selangor, Malaysia /
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Main Author: | |
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Format: | Thesis Book |
Language: | English |
Published: |
2018.
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Subjects: | |
Online Access: | http://studentsrepo.um.edu.my/8800/ |
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Physical Description: | xviii, 372 leaves : illustrations ; 30 cm. Also issued in CD. |
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Bibliography: | Bibliography: leaves 328-350. |