Social accountability mechanism and customer satisfaction : findings from the study of Padang Jawa Road Transport Department, Selangor, Malaysia /
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| Main Author: | |
|---|---|
| Format: | Thesis Book |
| Language: | English |
| Published: |
2018.
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| Subjects: | |
| Online Access: | http://studentsrepo.um.edu.my/8800/ |
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| LEADER | 01559cam a2200361 i 4500 | ||
|---|---|---|---|
| 001 | u1086404 | ||
| 003 | SIRSI | ||
| 005 | 201806211105 | ||
| 008 | 180621s2018 my a m 000 0 eng | ||
| 040 | |a UMM |e rda | ||
| 043 | |a a-my-se | ||
| 090 | |a HV40 |b UMP 2018 Marg | ||
| 100 | 0 | |a Marni Ghazali, |e author. | |
| 245 | 1 | 0 | |a Social accountability mechanism and customer satisfaction : |b findings from the study of Padang Jawa Road Transport Department, Selangor, Malaysia / |c Marni bt Hj Ghazali. |
| 264 | 1 | |c 2018. | |
| 300 | |a xviii, 372 leaves : |b illustrations ; |c 30 cm. | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 337 | |a computer |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 338 | |a computer disc |2 rdacarrier | ||
| 502 | |b Ph.D. |j abatan Pentadbiran dan Keadilan Sosial, Fakulti Sastera dan Sains Sosial, Universiti Malaya |d 2018. | ||
| 504 | |a Bibliography: leaves 328-350. | ||
| 530 | |a Also issued in CD. | ||
| 650 | 0 | |a Social responsibility of business |z Selangor |x Public opinion. | |
| 650 | 0 | |a Business ethics |z Selangor |x Public opinion. | |
| 650 | 0 | |a Consumer satisfaction |z Selangor. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Pentadbiran dan Keadilan Sosial, |e degree granting institution. | |
| 856 | 4 | 1 | |u http://studentsrepo.um.edu.my/8800/ |
| 900 | |a NSR NSM | ||
| 596 | |a 1 25 | ||
| 999 | |a HV40 UMP 2018 MARG1 |w LC |c 1 |i A516129729 |d 15/11/2019 |e 15/11/2019 |f 11/7/2018 |g 1 |l STACKS |m P01UTAMA |n 1 |r Y |s Y |t TESIS |u 11/7/2018 |1 AHSS | ||
| 999 | |a HV40 UMP 2018 MARG |w LC |c 1 |i A517140439 |l STACKS |m P25UMARCHI |r N |s Y |t CD |u 2/7/2018 |1 AHSS | ||