Expectancy disconfirmation of service delivery by Kota Bharu Municipal Council /
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| Main Author: | |
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| Format: | Thesis Book |
| Language: | English |
| Published: |
2017.
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| Subjects: | |
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| LEADER | 01310cam a2200313 i 4500 | ||
|---|---|---|---|
| 001 | u1109869 | ||
| 003 | SIRSI | ||
| 005 | 201904011220 | ||
| 008 | 190401s2017 my a m 000 0 eng | ||
| 040 | |a UMM |e rda | ||
| 043 | |a a-my-kn | ||
| 090 | |a JF1338 |b UM 2017 Nubnn | ||
| 100 | 0 | |a Nublah Nurina Nazran, |e author. | |
| 245 | 1 | 0 | |a Expectancy disconfirmation of service delivery by Kota Bharu Municipal Council / |c Nublah Nurina Nazran. |
| 264 | 1 | |c 2017. | |
| 300 | |a viii, 107 leaves : |b illustrations ; |c 30 cm | ||
| 336 | |a text |2 rdacontent | ||
| 337 | |a unmediated |2 rdamedia | ||
| 338 | |a volume |2 rdacarrier | ||
| 502 | |b M.P.A. |c Jabatan Pengajian Pentadbiran dan Politik, Fakulti Ekonomi dan Pentadbiran, Universiti Malaya |d 2017. | ||
| 504 | |a Bibliography: leaves 91-101. | ||
| 596 | |a 1 | ||
| 610 | 2 | 0 | |a Kelantan. |b Majlis Perbandaran Kota Bharu. |
| 650 | 0 | |a Service industries |z Malaysia |z Kelantan |x Management. | |
| 650 | 0 | |a Consumer satisfaction |z Malaysia |z Kelantan. | |
| 650 | 0 | |a Municipal government |z Malaysia |z Kelantan. | |
| 710 | 2 | |a Universiti Malaya. |b Jabatan Pengajian Pentadbiran dan Politik, |e degree granting institution. | |
| 900 | |a NSR NSM | ||
| 999 | |a JF1338 UM 2017 NUBNN |w LC |c 1 |i A517227634 |f 3/5/2019 |g 1 |l STACKS |m P01UTAMA |r Y |s Y |t TESIS |u 1/4/2019 |1 AHSS |o .STAFF. Surat agreement tidak disertakan. | ||