APA引文

Tan, J. C. K. (1994). Measuring the service quality of a travel agency using the SERVQUAL model.

Chicago Style (17th ed.) Citation

Tan, Jimmy Chee Keong. Measuring the Service Quality of a Travel Agency Using the SERVQUAL Model. 1994.

MLA引文

Tan, Jimmy Chee Keong. Measuring the Service Quality of a Travel Agency Using the SERVQUAL Model. 1994.

警告：這些引文格式不一定是100％准確.