Mariati Shakor. (1994). Total quality management within the context of higher education: An evaluation of the extent to which the concept of TQM is applicable in higher education.
توثيق أسلوب شيكاغو (الطبعة السابعة عشر)Mariati Shakor. Total Quality Management Within the Context of Higher Education: An Evaluation of the Extent to Which the Concept of TQM Is Applicable in Higher Education. 1994.
توثيق جمعية اللغة المعاصرة MLA (الطبعة الثامنة)Mariati Shakor. Total Quality Management Within the Context of Higher Education: An Evaluation of the Extent to Which the Concept of TQM Is Applicable in Higher Education. 1994.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.