APA引文

Phua, C. P. (1994). Service quality: An empirical study of a hotel.

Chicago Style (17th ed.) Citation

Phua, Chiew Pheng. Service Quality: An Empirical Study of a Hotel. 1994.

MLA引文

Phua, Chiew Pheng. Service Quality: An Empirical Study of a Hotel. 1994.

警告：這些引文格式不一定是100％准確.